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The company has garnered mixed reviews, reflecting a divided reputation among customers. Positive sentiments highlight the appealing product variety, competitive pricing, and satisfactory quality for certain items, particularly wigs and accessories. However, significant concerns revolve around prolonged shipping times, difficulties in obtaining refunds, and inconsistent product quality, often leading to frustration. Many customers report inadequate customer service, including language barriers and unresponsive support. Overall, while some customers express satisfaction and loyalty, a substantial number caution potential buyers about the risks associated with returns and the reliability of product descriptions.
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Like everyone else here. The garments do not fit... they run extremely small... I am not a big person. The quality is very poor and they smell of strong chemical. The only similarity between what I got and what I thought I was purchasing is the color of the garments. I tried to contact the company using their on line form that keeps me running in circles. It's impossible to send it. The phone number listed on my Visa is an automated PayPal number. No way to contact them. They are obviously not American. Their English and models are foreign. I'm canceling denying the charge on my Visa!
I will never purchase anything from this merchant again they charged my card $28.80 for a $13.11 purchase if I wan't to spend $28.00 I would have went to macys then on top of that they have there web page set up so you cant send a email you cant contact them by phone this is not real scam scam scam I want my cash back I don't want a $7.00 dress for $28.80
DO NOT EVER WAIST YOUR TIME OR MONEY ON THIS SITE. My order took almost two months to arrive. The quality and size were horrible. The shirts that I ordered although it said, one size fits all, on screen, were pictured as long enough to wear with leggings or tights. My tights wouldn't even go up my legs, I'm a size 2. The shirts that were, in the photo, long and off the shoulder, would fit my 9 year old niece. One of the arms was longer than the other. The long sweater was a short rag. I can possibly use of the shirts as a workout top because it is so small, but looks NOTHING like the picture. Do not waist you money! I wouldn't even give them 1 star if I didn't have to in order to submit this review.
Men (especially U.S.) ordering from RoseWholesale or Women ordering for them - a picture is worth 1000 words. The gray sweater on top is RoseWholesale - XL The Tan sweater underneath is Banana Rep - MEDIUM. See what I mean? Oh - and this material is NOT stretching to fit. LoL.
Took three months to get my order and when it finally did arrive an item was missing. When I contacted them, they said they always check packages and t check again. Granted the item missing was only a $3 item, it is the principle of the matter. Slow to process the order, slow to ship and super slow to receive. E-mails are somewhat not helpful. Prices are cheap, but s was the service and clothes. Won't shop with them again. Not worth the time wasted.
This place is horrible. Took over a month to get my order. The quality is awful! Not even the material advertised. The customer service people cant speak english. They also wont do refunds! Do not ever order from them!
This website is terrible! Please DO NOT buy from this website!
Waited for almost a month plus but my order still indicate as processing. When i emailed their customer service, was told that the order was out of Stock (OOS). Thus, I waited again for another week or so but the item is still OOS.
Emailed them again and they offered a PARTIAL REFUND to me.
I did not get my item yet i can only get back a partial refund (from 17 Oct 14 till now, it is still not yet credited to my card!)
Please do not buy from this website!
I have an excelent reference about Rosewholesale, i recommend this Site because i received always my orders on Time and the quality is so good. I bought jewelry and are really beatiful an original,
I placed an order on October 24th and still have not received it almost a month later! I have sent several complaints and the only response i get is apologizing and asking for my patience! I have had just about enough patience! I am requesting a refund from Paypal at this point I don't even care if my order comes, I am getting my order refunded! 7-10 business days has turned into now 21 business days I am livid! I ordered myself a jacket for my birthday 2 weeks in advance, my birthday was over 2 weeks ago and i still don't have my order! I wish i would have seen all these reviews before I ordered so I would not have used this site I am very dissatisfied.
The sizes are all smaller. I mean I expected that because I saw all the girls on there were skinny and tall and thin. If you're in America and you order a jacket about a size large, it's basically and extra small. The jacket I bought wasn't the jacket that arrived. I got a completely different jacket, that I would've been okay with, if only it actually came in my size. Over all the stuff is very cute and fashionable. Just be aware of the sizes.
I am so glad I read these reviews of this company. I had called twice and was told (online) that my call would be returned but they have never been.
I had filled out my order but couldn't find the coupon number to get my discount and needed to know how to do it.
I just decide they have more business than they can cope with and I am giving up on this.
I ordered from RoseWholesale. Can't get a confirmation of shipment, can't get to their support pages. The site keeps asking me to sign in even though I have and the phone numbers for the company are constantly busy which I find disingenuous and think they do not work. I have ordered and they have certainly accepted my payment! I would and will never use them again!
I would not recommend this company. This is a company that advertising on Face Book for really great prices on clothes and jewelry. I decided to try them without looking up the company... yeah, I know, stupid! Anyway, I ordered product from them and they responded in a day saying that all but one of the items had been shipped, that I would receive them within 7-10 business days. We have now exceeded that and I have sent them three emails asking where the order is. First, you have to go on line to get an answer and ask for any responses they have for the tickets they issued. What I found was that they did not respond to the first two tickets until I said in my last ticket that if I didnt hear back from them, I wanted a refund. On the third ticket, all they said was, "processing"... what the heck does that mean? Was it sent or not? If I dont get my order by next week, I will be contacting the better business bureau about this company!
THIS WEBSITE SUCKS SO BAD. Ordered 5 items and got only 3. And even they were TERRIBLE. The material sucked, and the size was COMPLETELY different to what is mentioned online. And i dont even want to talk about the quality... i DO NOT recommend this site... Even the shipping cost is equal to ur purchase... RIDICULOUS!
I normally wear a small/xsmall in US size and order a large size light jacket from rosewhole sale. The item took about 2 weeks to arrive. It fits great!
I got a few complements from it. However, the quality isn't the best. You get what you paid for. In generally, I am satisfied with the purchase.
I love rosewholesale. Absolutely love the jacket i ordered from rose wholesale! Such great prices and good quality clothing also. Recommend!
After reading the reviews I'm a little worried now! I order last week from Rose wholesale and I still have not received my order. I ordered from 2 other website at the same time and I have already received my orders! I'm going on a cruise next week and if I don't receive my order by next Wednesday, I will be calling PayPal! I never got an email with a conformation number, because I used PayPal (smh) Thank God I used PayPal
I used Paypal with the other websites and I received a conformation. So for now no stars! When I tried to reach customer service, I got no one! I will update this review In one week regarding if I got my order or not. (LatinQueen)
DO NOT BUY ANYTHING FROM THEM! Before ordering I asked if the items I was looking at were in stock and about the sizing - if it was true sizes. I ordered the items on August 29 - and received them today... November 19... I sent many, many emails and would never get a response. The sizing is not even close to US sizing or what is displayed in their photos... My daughter is 5'5", weighs around 120... ordered a medium(thinking it may be a little big on her), long dress - the dress is at least 12 inches off the ground----the model had heels on that were at least 5". The other items are very, cheap and sizing also not close to a US size. DO NOT ORDER.
We have received your tickets, the total is three.And we have replied you all in time.We are sorry for your problem and we want to make it right. Please check your account on the sitejabber, we have give you the solution. Wish your reply.
If you want incredibly low quality items that may take several weeks to receive this is the place to go. I was so upset that I had not read reviews prior to purchasing these low quality items. Don't buy!
We wish to let the customer know that we are extremely sorry for their disappointment.
We have send you the solution to your account of the sitejabber, please check it and wish your reply.
THE SITE DOES NOT ALLOW TO SEND " TICKETS" JUST KEEP GETTING REROUTED INTO SIGNING IN REPEATEDLY TO NO END. I'VE TRIED 10 TIMES ALONE TONIGHT TO REQUEST AN ORDER CANCELLATION WITH NO LUCK. MY ORDER HAS NOT BEEN SHIPPED AND IS QUALIFIED FOR CANCELLATION SHOULD THE REQUEST BE ABLE TO SUBMIT.
Answer: Dear Daryl W. Thank you for your message. We have so many orders everydays and we are certified "secured " by renowned E-commerce service providers such as Norton, Paypal TrustwaveYou may check our certificates on the main page http://www.rosewholesale.com/ We are aware that we need to improve on some aspects. Please review more information about us to know more about us. Thank you for your understanding. Best regards, Rosewholesale.com
Answer: Dear K H. Thank you for your attention. We are always trying our best to serving our customer. Please contact our Support Center if you have any problem: http://support.rosewholesale.com/ In addition, please rest assured that you could search our website on the main page and know more about us before placing your order. Best regards, Rosewholesale.com
Answer: Hell no! They are a major scam! Read all the reviews. DO NOT DOES BUSINESS WITH ROSE WHOLESALE - EVER! Plus, the quality of their merchandise is pure garbage. Period.
Answer: Get to the shops quickly. This company is a complete fraud. If you ever receive it i can guarantee the quality will be appalling. They tried to bribe me not to leave a poor review. They should be closed down. Sorry to be the bearer of bad news.
Answer: We are always trying our best to serving our customer. Please contact our Support Center if you have any problem: http://support.rosewholesale.com/
Answer: Please rest assured that we have the system to help to solve customers' problem and we will try our best to solve any problem from our customers so please contact us if you have any problem. http://support.rosewholesale.com/
Answer: Please understand as we have time difference, sometimes we are not able to respond in time. Our team has reviewed your complaint and will offer you a solution. Could you please message us your order number?
Answer: We are NOT a con. We really do not need to risk our reputation over a single order. Nevertheless, we respect your opinion. It will be nice if you can respect the opinions of other reviewers too because it is not fair to accuse other honest reviewers of being liars. If any question, please email to support@rosewholesale.com or submit a ticket here: https://support.rosewholesale.com/ticket/ticket/index
Answer: That's an easy one. Probably never.
Answer: The exact shipping time depends on the shipping method you choose. Total Delivery Time = Processing Time + Shipping Time http://www.rosewholesale.com/m-article-id-39.html
Rosewholesale.com - wholesale clothing online store. We offer top good quality cheap clothes for women and men from China clothing wholesaler. Get affordable clothing at worldwide.
We are sorry for your problem. But could you send us your order number or your email address and then we can check it. You can just log on your account of the rosewholesale and then send us. Wish your quick reply.