I needed help with a particular skirt size and the email customer service operator was very helpful and super nice. I have always loved the products and the quality here, so it was really nice to have someone so helpful and charming to add to my experience.
The order I made on this website arrived before the scheduled date. The best market price. The website tracks and informs you at all times. Very professional and dedicated to the client. I recommend buying clothes on this site.
I have yet to receive my orders. I have been waiting on the things I purchased. I have called the number that does not work or no one answers and I have emailed and no one gets back with you. It is the same message. This is a total scam. I want ALL of my money back.
I really like the quality of their clothes and the price is incredible. Without a doubt I will buy clothes here again and I will advise everyone to trust this website. The clothes are great and the people who respond to the email are very friendly.
I ordered three items - they arrived in a fairly timely manner, but a dress that was listed as cotton linen was 100% polyester and two pairs of shorts that were listed as cotton linen were about 50/50 cotton and polyester. Return costs more than the items are worth.
Sorry for your unsatisfied.
Your claim/complaint t/feedback is very important to us. We will always strive to improve the quality and service of our products and strive to create a better shopping platform.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
I ordered a dress on the internet here for my mother, which is size 16 in black. She never wears dresses, but this dress couldn't have been more perfect for her. It is even more beautiful in person with the work of the beads on the shoulders.
The only negative thing I can say about this dress is that you may need to have images of the dress, as it looks less bright and less sequins in the images online. It turns out that I love it even more for the shine and sequins, so it is a negative point that has become a great positive. I can't wait to use it in my formal, it's true to size and it's so well done, it fits me perfectly and shapes me and puts me where necessary!
I ordered $178.00 of merchandise including 4 dresses, 1 top and several pieces of jewelry.
The dresses and top are nothing but rags. Worse than K Mart quality. The jewelry is the cheapest of cheap. The entire order is nothing but trash.
So disappointing.
Rosalyn Betts
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
I cannot complain about the service, the quality and the current fashion. I love the fact that I can get clothes on the website without looking for a store. Please keep your clothes and shoes fabulous!
The website is interesting and easy to use, once I requested all the information I needed it was quickly displayed, my purchase was reliable, it arrived on time and the quality of the order was perfect.
I love this dress that I bought on this website! I wore it to a wedding and the dress turned out much better than I thought! It was nice, simple, and perfect! I ordered a size small and it fit me. I recommend this online store!
It is the third time I have ordered something on this website and it is always a pleasure. I love the products, they never disappoint when they arrive. Also, whenever I have had a question they have not taken the time to resolve it. Very good.
Perfect! Great variety of clothes. I love the website, it offers a great variety of products and brands. I love the review system, we can read the reviews before we buy each design. The payment process is easy and payments are accepted with multiple methods.
I bought a black blouse and a pair of leggings from this website and couldn't be more pleased. The website was easy to navigate and it only took me a few minutes to find what I needed. Shipping seemed to take a while, but the prices on this site were unbeatable, so I thought it was worth the wait. After receiving the product, I realized why I was. The clothes fit me perfectly and looked great. I can tell they will last a while. I highly recommend it.
The clothes I ordered in this online boutique are great and look fantastic. I placed an order online and received the items within a few weeks, ordering was very easy and everything I ordered was perfect.
Roselinin order # RL*******
DO NOT PURCHASE anything from this company. The quality is terrible and the customer service is WORSE! I bought 3 pairs of shoes that were all on sale back in June and none of them fit. Even if they had fit, I would not have wanted to keep them. They were composed of all man made materials and smelled. The on-line photos looked great - ha - bad on me for not doing my due diligence. I requested a return of the $87.11 for the shoes even though it was going to cost me $52.75 to return the shoes to CHINA. The shoes had been shipped to me from NJ, but you can't send returns to that address. To make it worse the box ended up back at my house today. They refused to accept the shipment in CHINA. So now 3 pairs of low quality shoes that do not fit have cost me $139.86 and I'm sure Roselinlin will not be returning any of that money to me.
And Roselinlin do not give me the standard "We are sorry - what is your order number?" reply. My order is # RL******* - fix it!
All items are shipped from China not from your country or from other countries. Pls noted that the address on the package is just one of the transferred shipping carriers' which is not our return center.
We have sent you return label on 2019-06-08.
But we still have not received it.
Once we receive your return items in good condition and the return information updated in our return item list, we will process the money refund for you asap.
Best regards,
Roselinlin
I am very happy, yesterday I received my dress, good reception of the order. The dress is as it is in the photo on the website, the shipment will have to be reviewed but it is normal, it will also be necessary to review the embroidery of some flowers, but in perfect condition, measurements as indicated.
I bought beautiful shoes, I found them here and I am very, very happy with the service and delivery. High quality product, adjusted to actual size. Thank you, I look forward to dealing with you again.
Excellent well-designed clothing with possibilities to choose the one I like the most and the appropriate size, this online boutique is worth trying. I already did it and I am satisfied with the online service received.
I am very happy with the entire shopping experience with this boutique, they are fast and my orders are always correct and well packaged. The sizes are according to what I expect, and the prices are best of all, they are adequate and not very high.
Answer: Not only are they a size or two smaller, the cut is horrid definitely not fitting across the shoulders, arms, bosom of an American plus size.
Answer: There is a returns policy page on the Roselinlin website. It clearly states that you must send items to China or take a 15 percent refund. You can fight them through your banking institution or Paypal.
Answer: No such thing. They are a shady company from start to finish. They are based in China and have no way to contact them. Took me 6 weeks to get my order and I had paid extra for shipping too!
Answer: Please do not order - the clothes smell and are awful quality. Do not be fooled by the pictures!
Answer: Throw it out! It will cost you $$$ to return it and they know this.
Answer: Yes, it is a scam. I ordered three items in May (it's now the end of July) and I still haven't received them. Call your bank and file a fraud claim or go through PayPal. Bank is faster.
Answer: Yep... six weeks or more. No way to return crappy items. No way to contact them when you don't get what you ordered Sham from start to finish!
Answer: They dupped us. i got 20% back on a 114$ order. Donate clothes. Or give away and warn others
Answer: Very shady... they really are the worst! DON"T DO IT!
Answer: They won't fit and then you cannot return. DON"T DO IT!
Roselinlin has a rating of 3.4 stars from 3,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Roselinlin most frequently mention online boutique, customer service and good quality. Roselinlin ranks 22nd among Women's Clothing sites.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin