The site is easy to use, easy to find and compare the clothes I like. The purchase process was intuitive, descriptive and clear. Delivery was on time. Overall good service and great prices. I will buy again.
I purchased around 100.00 in clothing that took 3 months to receive. The clothing is nothing like it shows on the website, it was so bad I threw it in the trash. There is not a place on their website to leave a review to warn other buyers. This place is bad news.
Do not order from them unless you have actually tried on the item here. I ordered 4 blouses. I ordered 4xx, while I am a size 2xx, I like roomy. All of the articles were small and the fabric quality was poorer than I expected. I spent 72.00 and asked to return to the place in the US where they were shipped from. I could only send them back to China they said, but they would give me 15% of my order price back. So I did that and got about 15.00 back. Beware! Until they get stores in the US, do not order from them!
Sorry for your unsatisfied.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
My order arrived on time, I could see its delivery status at all times, and when my dress arrived I was delighted, the color, the fabric for me was perfect. I read the size recommendations and the perfect size would have been s, but for fear that the garment would not fit me, I asked for m and this is quite loose, I still love how it looks.
I believe this company and Fashioncosy are one in the same. Finally received my order. I had ordered a large. I wear a size 12 dress - the dress they sent had to have been a size 2. I could just get it over my head. I can't wear it. Cheap, cheap, cheap material. Cheap cheap workmanship. No where does it indicate this company is in China. Only on the return label. There is no customer service contact. There is no way to contact them. Any reviews have to be written by employees. I am taking this up with my CC. They are a complete scam.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
We have no relation with Fashioncosy.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
I love all the different and cute styles in this online store, because it is as if they were made for me! I also love affordable prices, beautiful clothes and accessories! This is my online shopping site because I love it!
Finally there is a way for ordinary people to enjoy some beautiful dresses. I love the idea and chose to try recently. What I love is that you can choose to wear a dress for a month and thus buy another for the following month.
I bought a dress and a blouse for myself. My daughters said I should have checked the reviews before ordering. I was worried after that and checked the reviews... some good and some bad. Anyway, the clothes arrived as scheduled and as advertised much to my relief.
I usually can't find shirts that are perfect for my size, so I usually roll up my sleeves, but the one I got from this website is the correct size. Also, I like the comfortable feel of the inside of the turtleneck as it is so soft.
I buy this website a couple of shirts that were very comfortable, I bought black. They fit really well and look so professional while being casual. They go with everything, I also bought a couple of dresses and they fit me well too!
I have purchased some products here and have always been impressed by the fit and quality. I look forward to more purchases here in the future, I highly recommend them for their products and their amazing customer service. :)
The quality of the clothing is impeccable, such a beautiful range of clothing and I had a wonderful experience with your customer service team. Very fast, professional and charming to talk to! I definitely recommend this brand of clothing.
Wish I had read the reviews. I ordered an item on 5/15/2019. It was delivered on 6/1/2019. The items were very poor quality and the fit was very small compared to the size I ordered. I emailed customer service no response.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
I can't say enough about this website, firstly I would like to congratulate you, something that is becoming a dying art on the internet and secondly, for the iconic design of the shirt I bought, I love it!
Initially I bought the dress here and it did not fit, I was able to return it with no problems and received a full refund! Then I reordered the dress in medium and it fit perfectly! Shipping was fast and hassle free, quality was beautiful and I received many compliments! I would recommend to everyone!
The whole ordering process on this website was perfect and I received my dress quickly, it is perfect, beautiful, it fits me very well, someone even approached me and asked me where I had bought my dress, I immediately recommended the website. Very happy with my purchase.
Roselinlin always has something for every room in my house. If I'm not cray about the style they have today then tomarrow they are sure to have a different style. They have plenty of close for women and kids. They are starting to show more men's which is good because I'am the one. Who purchases my husbands clothes. I'm always pleased with the wide variety and well known brands they carry.
I'm always ordering dresses and blouses for the summer because they have so many options for my "tastes". And they are simple, so this website is the best way and the best option on the internet to get clothes.
Size chart is inaccurate. Quality of garment is very poor; many loose threads. Delivery is very slow---took many weeks. Shipping cost is high. They do not accept returns for full refund, and do not include return address with package. You have to email them to find out their return policy, which basically requires you to pay shipping costs to Hong Kong, if they do send you an "authorization" for return. Even though the pictures on their ads look good, you DO NOT WANT TO ORDER! This is a TOTAL RIPOFF! Don't believe the "good" reviews--they must be posted by the company! They say "excellent client service," which is a lie.
Sorry for your unsatisfied.
Your claim/complaint t/feedback is very important to us. We will always strive to improve the quality and service of our products and strive to create a better shopping platform.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
There are so many cute clothes here! This site has a lot of cute clothes and includes free shipping if you buy a certain quantity. The clothes are of good quality and the shipping is extremely fast. Highly recommended.
Answer: Not only are they a size or two smaller, the cut is horrid definitely not fitting across the shoulders, arms, bosom of an American plus size.
Answer: There is a returns policy page on the Roselinlin website. It clearly states that you must send items to China or take a 15 percent refund. You can fight them through your banking institution or Paypal.
Answer: No such thing. They are a shady company from start to finish. They are based in China and have no way to contact them. Took me 6 weeks to get my order and I had paid extra for shipping too!
Answer: Please do not order - the clothes smell and are awful quality. Do not be fooled by the pictures!
Answer: Throw it out! It will cost you $$$ to return it and they know this.
Answer: Yes, it is a scam. I ordered three items in May (it's now the end of July) and I still haven't received them. Call your bank and file a fraud claim or go through PayPal. Bank is faster.
Answer: Yep... six weeks or more. No way to return crappy items. No way to contact them when you don't get what you ordered Sham from start to finish!
Answer: They dupped us. i got 20% back on a 114$ order. Donate clothes. Or give away and warn others
Answer: Very shady... they really are the worst! DON"T DO IT!
Answer: They won't fit and then you cannot return. DON"T DO IT!
Roselinlin has a rating of 3.4 stars from 3,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Roselinlin most frequently mention online boutique, customer service and good quality. Roselinlin ranks 22nd among Women's Clothing sites.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin