I ordered over a month ago. Received 1 out of 4 dresses. However, in addition to only receiving 1 out of 4 the order was wrong. The order was for 2 of the same dress. Then only one of them came and neither of the other two came at all yet. No packaging slip in side to make a return if I wanted to. The dress was not linen as it said it was suppose to be. I have sent over a dozen email message requesting status of the other three items with no response. There is no phone numbers to call. To top it all off the company is in China, which I was not aware of. If I would have known that I would not have ordered. Hines sight is 20/20. I should have read the reviews first. I would not have ordered at all.
I have sent them multiple emails to cancel my order instead they confirm it. I guess they do not understand english. Now I want my refund and no one is responding to my request. Its like they got the money and that's all they care about, the hell with the customer and the hell with delivering what they are suppose to deliver which is good quality merchendise.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
Cool styles and fast shipping. I just bought my first dress on this website. They have many styles to choose from on their website and they also offer fast shipping included. I am very happy with my dress and will definitely buy again.
This company has beautiful things however if you order from them do not expect to receive your order within a reasonable amount of time it's been two months and I am still waiting. I placed an order with this company for the first time on May 9,2020. I ordered six pairs of sandals and one jacket. When I received my order confirmation one of my items was on back order, a pair of purple sandals. On May 18,2020 I received a notice that the other six items had shipped. Today July 14,2020 I still have not received my order
On May 30,2020 my purple sandals which were on back order were shipped. I received them on June 27,2020. I have sent countless emails and still I do not have the rest of my order and Roselinlin will not refund my money or produce my order. I am out $130.00 So spend your money somewhere else with a company that values their customers because you may never get your order if you order it from here.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
I have buying one beautiful set (top and skirt) and is so pretty and good quality, so after that, i buy another one I'm in love with this site, for quick shipping quality and attention and I go continue buying.
My online shopping experience was very good. The staff at this online boutique was very helpful and patient with me and helped me find the perfect formal dress. They also gave suggestions on the style of my dress.
My order for my new pants has arrived. They are definitely more beautiful than the ones I saw in the photos on the page. The manufacturing details are almost perfect, it is more than I expected for the low price.
Thank you for being so understanding with my online shopping habits and for sending my packages on time promised, that gives a lot of confidence to buy online with you! Thank you girls for my new favorite dress!
I have ordered a lot of clothes, most of the weekends I buy online here! I would like a better selection of underwear, since it is difficult to find, I am still in love with all the clothes I have bought here!
I made a mistake with my measurements and the store notified me to correct my measurements. After my many mistakes. I received my beautiful dress in a timely manner. Would highly recommend to others and very happy with the item.
I love this online boutique and I always shop at them, they have great clothes with great quality. I have been shopping from here since I was a teenager, shopping online is amazing and I have never regretted my order.
If you don't want to be scam by this site and others like this... like wish, shane, zaful, etc. Don't buy, this website are cheap because everything they use is cheap and the most terrible is the workers, they are slaved by these companies. Please be a responsable buyer and human and at least try to check we're you buy and if is a fair trade place. Almost everything from China will be probably a human slavery work place...
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
I had a very friendly experience with this website. I had to return an item and the representative of this online boutique was very helpful and willing to help me. The clothes I ordered from the website arrived in a reasonable time.
Everything with this website was as expected. The sweater that arrived is the same one that I saw in the photos, from the page of better quality than I expected. Delivery was two days later than I expected, but okay.
I love his unique clothes for all the girls. They have many options in styles and categories for all women. I keep shopping in this online boutique and I also prefer to buy online due to the convenience and speed.
It is the third time I have purchased from this website. I always trust the quality of the clothes, that they are beautiful and of good value. I have bought clothes and shoes because I am sure of their size.
The color and cute velvety texture is the main reason I bought these sandals and I still love them. I was so surprised after I wore I was looking younger. They are super comfortable they are worth it.
I can't get enough of shopping with this online boutique. I find great clothes, if I have a problem I get a quick response from customer service. I shop almost daily. My family and friends love the gifts I receive. I love the quality and look of the clothes, shoes and jewelry that I receive. I get a lot of compliments. It's a great shopping experience!
I have ordered twice at this online boutique. Everything perfect, very punctual delivery. The quality of the clothing excellent, such as the descriptions of the garments. The sweaters and cardigans are fine, they are good quality and warm.
Impressive fashion, quality and service on the internet. The clothes are the best and there is a wide variety of clothes to choose from. There are great deals and great free items. Although there are some garments that are small as they are based on the average body shape.
Overview
Roselinlin has a rating of 3.4 stars from 3,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Roselinlin most frequently mention online boutique, customer service and good quality. Roselinlin ranks 22nd among Women's Clothing sites.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin