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Roomster

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Florida
3 reviews
2 helpful votes
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I am an actor
October 5, 2014

I am an actor. In my house, I wanted renting one room and went many sites but I didn't. At last I take help from Roomster.com and within couple of weeks I was able renting my room. What a fantastic website this is! Thanks Roomster. Its service qualities is best

Date of experience: October 5, 2014
Texas
5 reviews
64 helpful votes
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What a JOKE
October 29, 2018

Subscribed for a trial period. NOT ONE person replied. This is such a rip-off. I even contacted a person on craigs who then said to go on roomster. However: on that site i could NOT find the room i looked at. I texted the person via craigslist. No reply - nothing. None of them have answered so far. I cancelled my trial after 3 days. Will see if they charge me for another 30 days or 7 days. I am thinking of calling my bank to avoid any future charges.

Date of experience: October 26, 2018
John S. Roomster Rep
over a year old

Kirsten Mattick signed up on 10/23/2018 6:15:09 PM and canceled on 10/26/2018 2:41:16 PM. She decided that we were a joke because she didn't find a room in 3 days. That's not very fair. She also canceled her subscription so there are no future charges of any kind.

Ohio
1 review
6 helpful votes
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The profiles are horribly out-of-date. A profile listed in our area was marked new but the guy who listed it had done so over a year earlier. We listed a house share with detailed information. The only response was from a "Doctor" from outside the U.S. who messaged that he was arriving in three hours (no time to check references!) for a two-week stint as a guest lecturer at the University here... great, except the University is on winter break for the next three weeks... no way I will trust this website again.

Sticking with craigslist from now on.

Date of experience: December 31, 2013
California
1 review
2 helpful votes
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Buyer Beware!
August 7, 2013

Buyer Beware!
I was using this site, and paid for a 3 day subscription. I went over my time and instead of stopping my ability to use the site it charged me for an additional month. There is no way that you can stop the roll over charge unless you cancel subscription, but then you are no longer allowed to use the site or reactivate the site! Even if you were only 1 day into a 30 day subscription.

Helpful Tip!
Set up your account and leave your email address as a point of contact when writing your About page. That way your not using their message service and are not required to deal with the horrible payment options.

Date of experience: August 6, 2013
Colombia
3 reviews
12 helpful votes
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I came home one late afternoon to my dorm room in South Quad at the University of Michigan in Ann Arbor. My roommate Scott had a buddy of his over. The turntable was playing the Stones album, Some Girls at full volume. I noticed that my roommate was wearing my Levis because, as he said, he liked them. They also had both dropped some acid and were completely obliterated on that plus whatever else they had been taking. Also, this roommate used to like to eat Hostess Fruit Pies and place the half eaten ones on my books. I could go on but wont. Needless to say I found a new place to live off campus. Found a good deal on a place through Roomster.com. I was actually surprised how many affordable options they had available.

Date of experience: December 24, 2014
Ukraine
2 reviews
4 helpful votes
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My landlord was taking way too long to complete rather serious repairs in my apartment so instead of waiting for him to get of his $#*! I decided to take matters into my own hands. I went on Roomster after finding it on Google and started looking through their listings and found a really great guy who was renting out an extra bedroom in his place. He is the superintendent for an apartment building so he understands what it takes to keep a unit functioning properly.

Date of experience: January 29, 2015
Connecticut
1 review
3 helpful votes
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I agree with the rest of the comments here. This site is a scam, sending me "fake emails" about having new messages in my inbox and asking me to pay to view them when they were all roomster generated messages. Oh, and not only that they automatically charge you $29 for a month subscription to useless service after that.

Date of experience: August 22, 2013
Japan
2 reviews
10 helpful votes
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Roomster is really GREAT!
September 18, 2015

Been using the Roomster interface for my last few roommate swaps, this is the first time I came to leave a review. Gotta say, it has definitely improved in the last few years. One of my favorite newer additions is how easy it is to check out the people who message you and take a closer look on their social media (because it says a lot about a person). And beyond finding new roommates, I made some cool new friends too.

Date of experience: September 15, 2015
Bangladesh
4 reviews
4 helpful votes
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Some people are always hesitated to room renting. But I can say them that they should use Roomster without any hesitation. Because I found the site to be easy to use and straight forward. I found a suitable room only for $450.00/month. I recommend this all time.

Date of experience: October 5, 2014
Bangladesh
1 review
16 helpful votes
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I recently got a new job at an accounting firm and was looking online for places to rent in the area but everything was just slightly out of my price range. I had a friend who’s a broker who let me in on her dirty little secret: Roomster. She told me it’s her go-to spot to find things off market that her clients might be interested in. I decided to check it out and I am so glad that she told me about this site it was a godsend! After easily creating a profile I perused some of their listings and in no time I found a steal of a deal. Thank you Roomster!

Date of experience: November 13, 2014
Bangladesh
2 reviews
4 helpful votes
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I've been living on campus at my college for the last two years but decided to try and find a nice place off campus for the semester. Using Roomster I found a super affordable room to share with some really cool people. Very happy I made that decision

Date of experience: October 9, 2014
Oklahoma
1 review
7 helpful votes
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Went through the same thing as others. Signed up for the trial period then was charged the $30. As much as that hurt my bank account (im not working and attempting to relocate from Missouri to DC so every penny counts) I can only be made at myself for not looking up reviews beforehand and not paying attention to the fine print :( At least roommates.com doesn't automatically renew your subscription.

Date of experience: August 14, 2011
TW
3 reviews
6 helpful votes
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After breaking up with my boyfriend I needed to move out of my apartment as soon as possible and Roomster helped me do so. I quickly found this great apartment and was so happy I could move in right away! It took less than a week to find an apartment and sign a lease! Running into this website definitely was the best thing that happened during such a difficult time! I just recommended it to two of my friends and they both really like the site and already are having some luck! Very happy with my experience on here!

Date of experience: May 11, 2015
Oregon
1 review
5 helpful votes
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I have chosen not to use their service, but I have received multiple texts requesting that I use an affiliate's link to sign up for roomster after responding to a legitimate appearing craigslist ad. I'm not an idiot, these ads look real and are blatantly deceptive advertising. If Roomster's affiliate policies encourage this type of behavior, I will hold them responsible for clogging up a public good (craigslist!) with SPAM

Date of experience: March 22, 2015
California
3 reviews
5 helpful votes
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Roomster helped me find a really affordable room to rent rather fast. The site is easy to navigate and there are no hidden fees or tricks that they use to get more money from you. They also have a ton of rooms available so I m sure there is something on the site for everybody.

Date of experience: March 31, 2015
Georgia
1 review
22 helpful votes
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Total SCAM
May 5, 2019

Very poor bad experience with Roomster. Out of about 20 ads posted, only 2 were verified, and all the pics of the young women were sexy type pics, and their bios were almost the same. I never got a response from any of them, then of course if you don't cancel the subscription (which I did thank God) you get charged 3 X more. Ugh stay away!

Date of experience: May 2, 2019
California
1 review
2 helpful votes
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I have tried to edit my listing 10+ different times, and it never adjusts. Customer service said it's because I'm unable to include numbers in my description (which is terrible, how else can you describe a listing). However, even after adjusting for that, it doesn't work.

Also, my listing on the website shows as different than my listing on the app. Almost impressively bad.

Date of experience: April 12, 2021
Illinois
1 review
1 helpful vote
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They need to be up front about this service costing money. You can list all the rooms and describe it and add photos etc but then you have to pay just to read a message from someone. IF you post your email or contact info they will censor it out. SCAM!

Date of experience: October 12, 2020
California
1 review
0 helpful votes
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I find it pretty weird that during my subscription I get a few messages but once it runs out there are 3-4 messages. Odd.

Follow up to make sure I'm satisfied? Right. Doesn't seem like you're really that interested in satisfied only $$.

Date of experience: February 28, 2021
GB
1 review
7 helpful votes
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Roomster is an awesome website that helps to find choice-able Rooms & nice, clean, responsible Roommates around the world. I was seeking a Roommate & I found one already by this wondering website. That's why I just giving 3 out of 3 stars.

Date of experience: October 1, 2014

Overview

Roomster has a rating of 2.2 stars from 4,115 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Roomster most frequently mention customer service, credit card and read messages. Roomster ranks 2nd among Roommate sites.

service
368
value
341
shipping
168
returns
236
quality
424
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