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Roomster Reviews Summary
The company, Roomster, exhibits a polarized reputation among its users. Positive feedback highlights the platform's user-friendly interface and a variety of affordable listings, with some customers successfully finding suitable rooms. However, significant concerns overshadow these strengths, including deceptive practices regarding message visibility, a lack of genuine leads, and inadequate customer support. Many users express frustration over payment models that feel exploitative, alongside reports of scams and unresponsive service. Overall, while some appreciate the platform's potential, the prevailing sentiment suggests a need for improved transparency and customer care to enhance user trust and satisfaction.
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Its because I have a lot of accounts its confussing for me to log in.
You guys are thieves for charging money to read messages. I mean be up front about your services costing money don't bait and then switch to the fine print that's just rude. 5 day subscription, aka pay again if you don't find a place in 5 days... wack
The site and app is poorly executed. Good idea though
I've literally only paid for your service, haven't had time to check any rooms out and you already want a rating? Ask after someone finds some place to stay
Great way to connect with potential roommate matches!
Great, hope to find my home! BTW i need an unfurnished large room!
This website buffers a lot. Also- $7 to write messages? Come on.
Most landlords want money up front before I even see apt.
Can not change settings from entire place to room offered.
I have to pay at front without knowing the type of service I am getting.
How this is better than craigslist?
I have hard time to post my properties and it is not a free service to view
No complaints yet. I would like to find a cheaper place, maybe I can do that here.
You should let people know upfront that they have to pay for communicating with others.
It's ridiculous that I have to pay to use a basic service such as messaging someone. What is the point of even offering a free service anyway if you can't use it?
App was broken and not letting me update the date of my previous listing. It looked like the "Done" button was hidden in the very top right corner and my screen wouldn't allow me to click there. Then I had to make a new account.
I was very surprised to not be able to access the message without purchase of your program.
Being forth right is what I expect from my tenants and would from you as well. You should have required an up front cost and not at the back end. Being unable to access messages was pretty trickie to me.
Your Roomster Corp. Terms of Use is very detailed and up front. That tells me you understand how you tricked me... stop already!
I Think that having to pay to use a site that can be the difference between being homeless and having basic neccessities is disgusting
I'm getting charge every time I want to see who email me
From the business
Roomster connects people at all price points, in 192 countries. With 24/7 customer service and an always expanding community of users, Roomster is the best way for people to monetize their extra space and make it available to a membership of authentic...
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members