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Roomster Reviews Summary
The company, Roomster, exhibits a polarized reputation among its users. Positive feedback highlights the platform's user-friendly interface and a variety of affordable listings, with some customers successfully finding suitable rooms. However, significant concerns overshadow these strengths, including deceptive practices regarding message visibility, a lack of genuine leads, and inadequate customer support. Many users express frustration over payment models that feel exploitative, alongside reports of scams and unresponsive service. Overall, while some appreciate the platform's potential, the prevailing sentiment suggests a need for improved transparency and customer care to enhance user trust and satisfaction.
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You don't state that you have to pay for the service in order to get the messages!
Don't like that it renews after you pay for specified amount of days
Price to jion just to find a room, just to recieve messages. There should be seprate pages where ages are invoivled
I cannot seem to use this app to find rooms, or they posted it and 2 hours later it is down. I prefer to see a picture of someone, FEMALE, therefore i paid today for use of account for 10 days TY
I wasn't able to use my credit card. Due to it being used prior to an old and deactivated account. Had to use a new one.
Please remind me that my subscription will automatically renew!
Smooth experience, everything streamlined very well, very user friendly
Seems to work well at least I have some notifications I heard from a friend it was the way to
Quite a ripoff to charge immediately after into period at the full monthly rate, annoying to have to watch it so closely when I really only want the 10 days I opted for.
I have tried to edit my listing 10+ different times, and it never adjusts. Customer service said it's because I'm unable to include numbers in my description (which is terrible, how else can you describe a listing). However, even after adjusting for that, it doesn't work.
Also, my listing on the website shows as different than my listing on the app. Almost impressively bad.
I hate that I have to pay and it's hard to filter listings
Will never understand forcing people to pay to do simple things. Feels super scammy, but I gave in because I'm desperate.
I understand that you want to make money, but I am buying blindly... you force me to pay to be able to see messages other people sent to me... I have no idea what those messages are, but I have to pay to even read them, let alone respond.
Random people, not in the age or gender preference that I set, are messaging me.
Most of the messages I get on Roomster.com are from people who have not even looked at the space that I'm offering. They're more like e-blasts to everyone who is subscribed to Roomster. They are looking for rooms in NJ, in Brooklyn, in Queens, in Long Island, but only 5% are looking for spaces in Manhattan. That means that you have some button that bypasses their reading the reading of the profile, and goes straight to an e-blast from subscribers desperate to find a space.
I shouldn't have to pay for this. There are other apps that don't make u pay. It's also bull$#*! to pay this much for the time frames. U should make it clear in the beginning that u need to pay bc otherwise I wouldn't have wasted my time filling out all my information.
Frustration. After joining system wouldn't accept my phone number despite like 10 attempts. Cancelled my account for this reason. Wasn't until I reached out to customer service they overrode this necessity. But most of the people in finding have a budget way lower than what it I need to charge.
I do not think you should charge for looking or reading messages. I am a travel Phlebotomist, and believe me, I have to spend on homes, I shouldn't have to spend to find a place to stay.
Only wish they offered more for couples rooms i mean
I've been contacted by a lot of property managers who are hijacking your system and asking for money up front. Not what I signed up for.
From the business
Roomster connects people at all price points, in 192 countries. With 24/7 customer service and an always expanding community of users, Roomster is the best way for people to monetize their extra space and make it available to a membership of authentic...
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members