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Roomster Reviews Summary
The company, Roomster, exhibits a polarized reputation among its users. Positive feedback highlights the platform's user-friendly interface and a variety of affordable listings, with some customers successfully finding suitable rooms. However, significant concerns overshadow these strengths, including deceptive practices regarding message visibility, a lack of genuine leads, and inadequate customer support. Many users express frustration over payment models that feel exploitative, alongside reports of scams and unresponsive service. Overall, while some appreciate the platform's potential, the prevailing sentiment suggests a need for improved transparency and customer care to enhance user trust and satisfaction.
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Great experience so far. I am looking for a room and there are options
This is not a user friendly site. Difficult to navigate or do anything
The cookies! I don't want people on my social media accounts knowing my business!
I wish I could read messages without paying for a membership. However, this is still a great website.
Your website and app sucks. It is so buggy and outdated.
People should not have to pay to see message after posting a listing for free
It's a pain to pay only for messages. But otherwise no problems.
Not easy to use and no clear directions. Would prefer more information about the service before being prompted to pay for it.
Your site administrator needs to be fired. Extensive issues withh your site, and changing your prices for the app version is crap. It should be the same price as online version which it was $24.95 on the app version before. Plus your bugs, malware, viruses is giving customers problems with using your site.
Has been very helpful finding a room to rent for a short amount of time.
Sending a fake message so people will upgrade to see the messages sucks.
I want a $7.95 subscription but have to authorize a $25 renewal. It makes no sense and now I have to add one more thing to do --cancel.
I would be happy to pay $15 dollars instead of the $25.
Did not like not knowing that I won't have access to who messages me on Roomster
Experiencing an inordinate amount of "Scam Likely calls after talking to shady room offerers wanting my information and payment before meeting or initial visit.
Why the $#*! do i have to pay to use the messaging?
That's $#*!ed.
Most people usually e-mail me about an big house in the West Lake hills, with no bus stop near by. That not what i'm looking for i'm looking for the humble apartment with the bus stop close by.
Well, it's so tough out there right now what with the covid and everything. I hav e been vaccinated 2 times and feel great about all it does. I see the gyms are opening up ( thank God) so maybe the housing will too. It's just been so frustrating so far. I am a great, fun, clean to a fault GWM and I hear from nobody. Why? Can't tell you. I don't run long on the texts cause they get redundant and boring so I try to keep it inviting. I hope to hear from
someone in my price range 500-550. So we'll see. Thanks here *******295
I am receiving lot of spam message from this website
They shouldn't charge to message some people are homeless and have only enough to pay for the room
From the business
Roomster connects people at all price points, in 192 countries. With 24/7 customer service and an always expanding community of users, Roomster is the best way for people to monetize their extra space and make it available to a membership of authentic...
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members