website thubmnail of Roomster

Roomster

How would you rate Roomster?
grey star
grey star
grey star
grey star
grey star
California
1 review
0 helpful votes
Follow L Y.
Unfollow L Y.
Send Message
Share Review
Report Review

I'm logged in and do not see "Settings" button or the "Account" tab. Again, do not see the "Account" tab.

Sent a message earlier on chat to advise that the email address showing as *******@gmail.com is NOT correct, invalid, discontinued. Email address must show, *******@gmail.com!

The incorrect email address is showing below (*******@gmail.com). Again, that email address has been discontinued.

Replace with *******@gmail.com.

Date of experience: February 14, 2022
Florida
1 review
0 helpful votes
Follow Ronnie J.
Unfollow Ronnie J.
Send Message
Share Review
Report Review

Other applications and site don't require you put before you see your messages. In addition I'm getting too many emails ans when i click the link it's unavailable!

Roomster attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 25, 2021
Texas
2 reviews
0 helpful votes
Follow J Z.
Unfollow J Z.
Send Message
Share Review
Report Review

Not enough information on people looking to rent
October 14, 2022
Updated review

Not enough information on people looking to rent. Roommates.com is better at this as it asks specific questions that helps match up to more compatible roommates.

Date of experience: September 14, 2022

With the megaphone feature it is difficult to see if...
December 24, 2020
Previous review

With the megaphone feature it is difficult to see if the person is interested in my area.

Date of experience: November 24, 2020
Tennessee
1 review
0 helpful votes
Follow marco W.
Unfollow marco W.
Send Message
Share Review
Report Review

The individuals you have rented from me had multiple internal issues which led them to move back home out of state but they did pay me whether later or on time.

Date of experience: August 12, 2020
Florida
1 review
0 helpful votes
Follow Martha L.
Unfollow Martha L.
Send Message
Share Review
Report Review

SO FAR, EVERY GOOD
December 12, 2020

SO FAR, EVERY GOOD. EXCEPT, THERE ARE A FEW SCAMMERS, WE HAVE TO LOOK OUT FOR. I GUEST THERE'S NOTHING YOU CAN DO ABOUT THAT. WELL, AM SMART ENOUGH TO KNOW, BECAUSE THEY TRIED ME. BUT, WHAT ABOUT THE OTHERS?

Date of experience: December 12, 2020
Florida
1 review
3 helpful votes
Follow Tina C.
Unfollow Tina C.
Send Message
Share Review
Report Review

App is not user friendly
September 30, 2020

App is not user friendly. You don't allow me to customize my search by private bath and show places with the wrong city and roommate when I do search. Fees too high for poor results

Date of experience: August 25, 2020
New York
1 review
1 helpful vote
Follow Luke J.
Unfollow Luke J.
Send Message
Share Review
Report Review

Too expense, full of scams you do little about, auto-messages for every single listing make the app impossible to use, please refund me i/'ve given you $24 for nothing in return. No thanks!

Date of experience: June 24, 2022
Bangladesh
1 review
4 helpful votes
Follow marshad h.
Unfollow marshad h.
Send Message
Share Review
Report Review

How cool is it that I can create a listing on this site for exactly the type of room I'm looking for and people will contact ME with great options! What a lifesaver. Five gold starts Roomster!

Date of experience: October 11, 2014
Massachusetts
1 review
0 helpful votes
Follow Brandon A.
Unfollow Brandon A.
Send Message
Share Review
Report Review

The website makes you go through all these prompts without clearly saying that you'll need to pay in order to access your messages. It's a bait and switch and I will never use this again.

Date of experience: December 16, 2020
Utah
1 review
0 helpful votes
Follow Desmond E.
Unfollow Desmond E.
Send Message
Share Review
Report Review

Great website and app just have a lot of scammers here kind of makes you not want to even waste your time sometimes. I think Roomster should put some efforts towards preventing those accounts

Date of experience: March 6, 2021
California
1 review
0 helpful votes
Follow Jo T.
Unfollow Jo T.
Send Message
Share Review
Report Review

Why do you let people with price ranges completely out of my listing's range message me? I have almost 300 messages, most of which are useless. It was a total turnoff to the service.

Date of experience: September 5, 2020
Missouri
1 review
0 helpful votes
Follow Grace G.
Unfollow Grace G.
Send Message
Share Review
Report Review

I feel like It would be an even better experience if you allowed people to message each other freely within the first few weeks of creating the account.

Date of experience: June 23, 2022
California
1 review
0 helpful votes
Follow Patrick J.
Unfollow Patrick J.
Send Message
Share Review
Report Review

I've literally only paid for your service, haven't had time to check any rooms out and you already want a rating? Ask after someone finds some place to stay

Date of experience: April 19, 2021
North Carolina
1 review
1 helpful vote
Follow Frank B.
Unfollow Frank B.
Send Message
Share Review
Report Review

You suck with 7.95 automatically going to 24.95 after initial period. If I don't find in 5, and I QUIT, what happens? Bet it won't let me do 5 days again! Damn.

Date of experience: June 4, 2021
Georgia
1 review
4 helpful votes
Follow Celine W.
Unfollow Celine W.
Send Message
Share Review
Report Review

Like everyone else on this list, they auto-renewed my subscription and then quoted their terms of use when I argued about it. I would NEVER RECOMMEND this website to another person. It's utter bull that they continue to use this disgusting business practice and any legit business does not do this sort of shady auto-renewal. Stay away, it is NOT worth it.

Date of experience: January 7, 2013
Nevada
1 review
0 helpful votes
Follow Bry M.
Unfollow Bry M.
Send Message
Share Review
Report Review

It sucks that it's already hard enough finding a place so not only do you all charge just to communicate on this site but it's not very effective waste of money

Date of experience: July 13, 2021
Illinois
1 review
0 helpful votes
Follow Robin B.
Unfollow Robin B.
Send Message
Share Review
Report Review

The interface is clunky
November 21, 2020

The interface is clunky. I had an awful time adding pictures. It seems you're expensive given the free platforms that are out there. I was hoping for a better quality experience.

Date of experience: October 22, 2020
South Carolina
1 review
0 helpful votes
Follow Oscar K.
Unfollow Oscar K.
Send Message
Share Review
Report Review

My account keeps being cancelled for no reason. The monthly automatic payments just suddenly stops and it's the second time I've cut communications, in the middle of contacting a possible roommate..

Date of experience: April 1, 2021
California
1 review
7 helpful votes
Follow Chase L.
Unfollow Chase L.
Send Message
Share Review
Report Review

It worked for me
April 16, 2016

Had a bedroom in San Diego for 1070 a month.

Interviewed a few candidates and picked one that was a good fit.

Honestly this site is legit, it saved me from moving out of an apartment i love.

Date of experience: April 13, 2016
Alabama
1 review
3 helpful votes
Follow Ben F.
Unfollow Ben F.
Send Message
Share Review
Report Review

Why force payment just to send messages?
November 18, 2020

Why force payment just to send messages? That's annoying. All else is ok. Map functionality isn't great, zooming and filtering on results happens too quickly and is slightly jarring.

Best,
Ben

Date of experience: November 18, 2020

Overview

Roomster has a rating of 2.7 stars from 4,112 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Roomster most frequently mention customer service, credit card and read messages. Roomster ranks 2nd among Roommate sites.

service
368
value
341
shipping
168
returns
236
quality
424
This company does not typically respond to reviews