Established in 2008. Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience. Check us out! https://vimeo.com/114529272
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
I found you by searching for FREE resume templates. And just like the previous 4 sites I went to you played the SAME MISLEADING SCAM! You take us through the time consuming process of making a resume and then LIE TO US by demanding money before we can download it. TOTAL FRAUDS!
Difficult to edit bullet points and can't add awards from schooling etc.
Very helpful, quick to use, so many options to complete your resume with the look you want!
Seemed Free at the beginning, auto renews should be illegal.
I think that this is a good tool for Collages to have.
The most easiest way to get a well-crafted resume within minutes!
Very good but I could not insert my related work experience and skills
States free but then charge after completing resume
Besides their scam advertising for "free", they make it pretty easy to throw together a resume.
I understand that companies need to make money, but I am working on this for my boyfriend. Some people who truly do not have resources to build a good resume could really use a service like this. There should be a tier for those who do not want to sign up and/or do not want to pay (just without some of the features offered to those who pay).
Hate being surprised by something that appears to be free and then suddenly costs. However, tool is useful and the price is reasonable.
I Picked the 7.95 a month plan but it looks like you want full yearly payment. That's a poor way of doing business.
Loved Resumegenius for helping me create my resume easily.
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Says its a free service have to pay for your resume.
There was no construction industry and I'm not applying for a set position it's a generalized CV for multiple positions
Was looking for a free cover letter builder. This was not free.
Very detailed, easy to use and love the various formats I could choose from
Fairly easy to navigate through, ease of use was great!
Seems difficult to move easily to other sections, and see an an actual preview. If it is there it is not easy to quickly get to without using back buttons. Also, would like to add References. Available upon request, no option for that.
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.