business logo of ResumeGenius

ResumeGeniusReviews 214,113

4.5

About the Business

Established in 2008. Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience. Check us out! https://vimeo.com/114529272


How would you rate ResumeGenius?
grey star
grey star
grey star
grey star
grey star

ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
162
quality
186
This company responds to reviews on average within 1 day
Missouri
1 review
0 helpful votes
Follow Grace W.
Unfollow Grace W.
Send Message
Share Review
Report Review

There was no indication of payment until I tried to download, please notify me earlier.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 29, 2019
Texas
1 review
0 helpful votes
Follow null P.
Unfollow null P.
Send Message
Share Review
Report Review

This is not as user friendly as I thought it would be and this is taking a very long time. I entered some data and I don't even see it on the draft. I will have to enter it again.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 29, 2019
Indiana
1 review
0 helpful votes
Follow Lily V.
Unfollow Lily V.
Send Message
Share Review
Report Review

Great
November 29, 2019
Updated review

:)

Date of experience: November 29, 2019

:)
November 28, 2019
Previous review

:)

Date of experience: November 28, 2019
Maryland
1 review
0 helpful votes
Follow Nas E.
Unfollow Nas E.
Send Message
Share Review
Report Review

Such a great site!
November 29, 2019

Such a great site! I just wish I had control to make changes to spacing and margins.

Date of experience: November 29, 2019
New York
1 review
0 helpful votes
Follow Donteyshia L.
Unfollow Donteyshia L.
Send Message
Share Review
Report Review

If I have to pay for the service, then do all that before I do the cover letter.

Date of experience: November 29, 2019
Indiana
1 review
0 helpful votes
Follow Junjie F.
Unfollow Junjie F.
Send Message
Share Review
Report Review

I don't care about money, but your payment method is just like a bandit.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 29, 2019
Alabama
1 review
0 helpful votes
Follow Breanna K.
Unfollow Breanna K.
Send Message
Share Review
Report Review

Was told I would be able to download a resume for free, but was required to pay for a plan before having access to download my resume. Very decieving.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 29, 2019
Mexico
1 review
0 helpful votes
Follow Erick H.
Unfollow Erick H.
Send Message
Share Review
Report Review

Goid service but I consider it expensive.
November 28, 2019
Updated review

I think that service is too expensive for a single use.
You should offer a low cost option for one time use or one day use, because as a common person I do not need to use this service for more that one day.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 28, 2019

I think that service is too expensive for a single...
November 27, 2019
Previous review

I think that service is too expensive for a single use.
You should offer a low cost option for one time use or one day use, because as a common person I do not need to use this service for more that one day.

Date of experience: November 27, 2019
Texas
1 review
0 helpful votes
Follow Janah C.
Unfollow Janah C.
Send Message
Share Review
Report Review

It seems misleading at first you believe it would be free service but it is not. It would be understandable to make more simple templates or ones that are meant to be free. While those who are more complex you would have to purchase.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 28, 2019
Illinois
1 review
0 helpful votes
Follow Ania T.
Unfollow Ania T.
Send Message
Share Review
Report Review

Kinda dumb how I had to pay for it if it said free but okay

Date of experience: November 28, 2019
New York
1 review
0 helpful votes
Follow Suzanne S.
Unfollow Suzanne S.
Send Message
Share Review
Report Review

This made creating my resume very easy, even with gaps in my employment. I especially appreciated the creation of a summary statement.

Date of experience: November 28, 2019
Utah
1 review
0 helpful votes
Follow Jackson W.
Unfollow Jackson W.
Send Message
Share Review
Report Review

This site is very handy and very efficient at helping to form resumes.

Date of experience: November 28, 2019
Nigeria
1 review
0 helpful votes
Follow Yasmin G.
Unfollow Yasmin G.
Send Message
Share Review
Report Review

I like the way the CV template is
November 28, 2019

I like the way the CV template is. It's user-friendly and easy to navigate. However, I noticed there isn't a next line bullet where you write work responsibilities.

Date of experience: November 28, 2019
Canada
1 review
0 helpful votes
Follow Darren G.
Unfollow Darren G.
Send Message
Share Review
Report Review

Was extremely helpful with assisting me
November 27, 2019

Was extremely helpful with assisting me. Straight forward and easy. Thankyou

Date of experience: November 27, 2019
Australia
1 review
0 helpful votes
Follow Heulupe U.
Unfollow Heulupe U.
Send Message
Share Review
Report Review

Made thinking very helpful for me in the process of making a resume.

Date of experience: November 27, 2019
Ohio
1 review
0 helpful votes
Follow LISA P.
Unfollow LISA P.
Send Message
Share Review
Report Review

I do NOT appreciate your bait-and-switch pretending to offer a free resume and then when the whole resume is done your website FORCES me to PAY for a download. I even spoke to customer service and the "free" thing that was given me was just text and NOT REALLY A RESUME. Shame. On. You.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 27, 2019
California
1 review
0 helpful votes
Follow Brandi B.
Unfollow Brandi B.
Send Message
Share Review
Report Review

I enjoyed using your software
November 27, 2019

I enjoyed using your software. However, it would be nice to know upfront that it is going to cost money to actually get the resume. Smart of you to let your customers go through the whole process first. This way, they've already completed the resume and are very likely to purchase the product. Kudos to you and your deceptiveness, it worked.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 27, 2019
California
1 review
0 helpful votes
Follow Wanida Y.
Unfollow Wanida Y.
Send Message
Share Review
Report Review

Love the ease of creating the cover letter
November 27, 2019

Love the ease of creating the cover letter. Looking forward to creating my resume.

Date of experience: November 27, 2019
Illinois
1 review
0 helpful votes
Follow Lydia U.
Unfollow Lydia U.
Send Message
Share Review
Report Review

Very Easy to use!
November 27, 2019

Very Easy to use! I hate over complicated and Resume Genius could not have made it easier to accomplish a well written cover letter!

Date of experience: November 27, 2019
Australia
1 review
0 helpful votes
Follow Harsha U.
Unfollow Harsha U.
Send Message
Share Review
Report Review

It says I'll be charged on 27/12/2019. But already payment is processed.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 27, 2019