Established in 2008. Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience. Check us out! https://vimeo.com/114529272
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
Very helpful. Easy to use. Love the fact that helped with the career objective.
The experience is good. Quality resume. However, you advertise it as free but i have to pay to download my resume? Liars!
I only want this one resume then I will cancel the subscription
Very smooth resume builder. I just wish it didn't rope users into subscriptions. There needs to be a one time download fee to just get your resume quickly. Job searches are stressful enough without that added hassle.
I just like how the site gives you the option to choose pre bulleted points for a job you want to list on your resume. Also, I like how you get to choose a certain design for your resume too which makes it all the more fun!
I just like how the site gives you the option to choose pre bulleted points for a job you want to list on your resume. Also, I like how you get to choose a certain design for your resume too which makes it all the more fun!
Forcing people to pay after taking the time to build the resume is not the best.
Lead to think was free until very end. Felt gotcha'd.
Easy to build, customer service answered questions.
I would not have signed up for this program if it was
The resume was easy to create and it seems very clean, sure to impress potential employers
Make it really easy to get gather all of your experiences and skills
Would like to be able to preview before generating for any changes
Creates the resume for me, it does not just provide the template.
It's been pretty good so far. I like how easy this is to use and the variety of options available for your resume. The option to export to PDF and Word is excellent.
It's been pretty good so far. I like how easy this is to use and the variety of options available for your resume. The option to export to PDF and Word is excellent.
Didn't find out I had to pay until after I spent 2 hours adding information.
On Google search it showed free resume builder template. Only after filling in all details and spending almost an hour over it, finally when I tried downloading, it forced me to pay. This is cheating
The editing is clunky and not very flexible. It adds zero value and makes it hard to get the formatting you want.
I think it is unfair to charge money after creating the entire resume. I get you have to make your money, but please be upfront with the customer rather than manipulating them.
Made my not-so-desirable resume, into something I am proud to share!
Quick and easy to use. Only one issue i have with he site. When creating a resume there is no option to input military experience or history.
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.