Rentalcars.com has a consumer rating of 1.15 stars from 645 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about Rentalcars.com most frequently mention credit card, customer service and hire company problems. Rentalcars.com ranks 154th among Car Rental sites.
No positive highlights yet
Trip was cancelled due to Coronavirus. What a bummer. I phoned rentalcars.com UK and explained the situation. Without any hesitation the agent confirmed that we will be refunded the FULL amount. Thank you.See positive reviews
I booked a car to pick-up and drop-off in different locations. Few hours before departure #rentalcars called me and told you have to pay more than 50% of the initial fee, otherwise we cancel your booking. It's the most non-sense and non-logical thing I got. To me it's sound like a robbery from a customer which have no other solution. It was the most unpleasant and ridiculous experience I'd ever had. It's better to walk all the way to the destination, instead of getting service from this company!See critical reviews
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Go directly to car hire companies websites.
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Not recommended for any one
Took their bait of "Free Cancellation" and made a reservation then found that the coverage they were including for Iceland was bare bones. Found that for the same cost other rental car companies in Iceland include CDW so cancelled my reservation to get an email back that my deposit had been 'forfeited'. So beware "Free cancellation" is a bait and forfeiture will be the switch if you cancel. If you don't cancel your cost for CDW could double your cost. Then you can also imagine the CDW that a sneaky and scammy outfit would provide you. To carry your own CDW for any car rental I recommend the coverage provided by Allianz. I found them under my AAA membership. Go to aaa.com then look under Travel > Travel & Trip Insurance. Currently the per day cost for 40K USD covergae is $9.
I totally agree and I also mentioned the same in my review but the 1 thing I always wonder that when you search for the rental cars, this company appeared with 4 star ratings. It seemed that this company is so CROOKED THAT THEY EVEN TEMPERED THE RATINGS AS WELL.
Avoid them, not worth any potential small savings.
John P Mate I was unfortunate enough to contact these Criminals and pay them money I have nothing to do with them and am simply warning other people not to be fooled by them and to loose therehard earned money. Take up your complains with Rental car. Com if you want to f and blind direct it to them. I understand the frustration with this company. Steven P thank you for your response to John P What a world!
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