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Trailer hitch looks great. Was uncertain between curt and etrailer brand. Contacted support online and she described the difference. Curt being glossy and etrailer being Matt finish. Hence went with etrailer brand for my rav4 prime
Quality product and after sale support.
They suck at providing claim. They make the process so hard that you will not be able to file claim.
They verify the plan information and my identification.
First they said talk to seller / manufacturer as it might have warranty. Upon checking with seller there is no warranty.
Then they asked me asurion plan receipt, item order receipt, and pic of item itself from front and back with serial number. I provided everything but back of the light picture. This is for solar lights And there is no danm serial number on these $35 solar lights. Paid $6 for plan to cover $35 purchase.
I'm just going to explain at high level. All of these points are comparing with my other credit card companies.
-you cannot consolidate two cards into one
-unable to send Zelle from discover to my chase 3 years and its been ongoing issue.
-weak ignorant dispute department
-low credit card limits
Contacted rap for price match, Even after having email, phone number info he still tried to do it via the website. And Website has error with submitting price match request. Tried internet explorer and firefox. What was the point of talking to him?
Ordered June 1st, Receiving shipment on June 12th. Customer service agent lies about dates.
Charges $7.95 shpping for small parts, and ships via ups sure post, where ups delivers to usps and they deliver it to you (another day or two delay). For this much shipping charge, they can easily ship via usps priority mail.
Hi Saad,
We are sorry to hear that you were unhappy with our customer service. We try to make every customer interaction positive and friendly. Regarding shipping, there should be an option at checkout for UPS Air & Ground Services for faster shipping. We hope you will give Partzilla another try.
I have bought OPTIMA Yellow Top Battery for my Prius. First Order arrive in good packaging but it had greese, edges chipped off, label peeling off. I called them, send them pictures while I was on the phone with the agent. He said it won't happen again and I made it clear it should be in the new condition.
Long story short, after few days I received the replacement battery in poor packaging, label peeling off, dirt on the sides, label chipped off and Bent Negative Post (breaking apart). I returned, wasted 2 weeks with them. Worst.
I AM UNABLE TO LEAVE REVIEW AT AUTOANYTHING.COM. CHEATERS.
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Hi Saad, I am sorry to hear about your recent experience with your recent claim. I do sincerely appreciate your patience as well as your feedback. Please know we are here to help. If you find you do need any additional assistance, feel free to let us know. You are able to contact us at https://www.asurion.com/about/contact-us/. We are here to help. -Ari