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Genuine OEM parts shipped direct from a dealer. Find Yamaha, Kawasaki, Suzuki & Honda motorcycle parts, Polaris ATV parts, PWC parts, and more!
The company has established a generally positive reputation, highlighted by its competitive pricing, fast shipping, and a user-friendly website that facilitates easy part identification. Customers appreciate the quality of the products and the effective customer service, often noting the helpfulness of support staff. However, some concerns have been raised regarding packaging issues and the occasional receipt of used parts. Overall, while the majority of feedback reflects satisfaction with the purchasing experience and product reliability, attention to packaging and quality control could enhance customer confidence further.
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Easy to find the exact bolts that were needed. Placed the order online but forgot to include the oil filter as well. Called the next day and spoke with a guy who knew everything about my bike, and within a minute had added it to my order so I didn't have to pay more shipping. Literally like calling your local shop and shooting the bull.
Customer service is very helpful. Go out right to help you find the right part and tells you if that's the part you need or not. I do not order much with them, but they're the only ones I trust never have had to return it apart.
Una excelente experiencia, bastante rápido y amplio stock de productos OEM. Estoy bastante satisfecho con la logística de Partzilla, son bastantes rápidos en enviar sus productos y 0 problemas con la recepción.
They had what I needed with the best price. They go my order right out with no delays. With that being said if I needed something they had I would not have any problem with placing a order with them.
Partszilla is a great source of information and parts for my older motorcycle rebuild. They have lots of parts and the original diagrams showing how the motorcycle is supposed to be built.
I went online and found the parts I needed; I order the parts; I received the parts in a very timely manner. L use you again.
Greatest place for parts. Huge variety of parts. Ships fast, short wait and everything comes at the same time in the same box
I have placed a few different orders two within the last two weeks and the parts I've needed aren't easy to find just anywhere plus my bike is a 98. Partzilla had what I needed in stock. All orders have been shipped and processed fast. I appreciate their customer service and communication on the tracking and shipping. All my orders have arrived fast and parts were dead on correct. I will definitely continue to order from them in the future.
Very fast shipping, part, was better than I expected, Side by Side is now working and the all balls replacement part is half the cost of the OEM part and works as well if not better than the original part.
2 things. You'd think after spending a thousands of dollars over the years they would pitch in a t shirt or at least some decals. Shipping used to be fast and FREE. Now they hold your parts hostage for days if you don't pay the expedite fees.
They had most parts for my 15 year old Honda, so a great source for parts. Easy to navigate their parts lists, similar to Honda microfiche lists. Fast shipping on OEM parts, no Chinese knock-offs.
Being one of the largest vendors for motorcycle parts, clothing, etc, Partzilla is very hard to beat. They have everything you need and much of what you want. The prices are better than most other sources. Their website is the only place you need to look for whatever you need.
The tracking link shows the shipping label was created but the package was never accepted by the shipper. What happened to my parts?
I was able to find most of what I needed, and it was shipped quickly. It actually arrived before the projected arrival date which was great!
Partzilla always has the parts I'm looking for, the website is user friendly and the delivery speed is top notch, parts always arrive before the projected date!
While trying to order parts it kept telling me that they didn't fit my bike. Called the phone number and got much needed help. Overall, a great experience. Boulevard C50T rider.
Ordering was easy. I found the parts I needed. Price was fair. Shipping was excessive. I received my parts pretty quickly.
The only problem I have with Partzilla is that they do not communicate with their customers very well. No confirmation of order received, parts shipped, or estimated date of delivery. Every other company I do business with renders this information. What's wrong with Partzilla? Is it really so difficult to provide this essential information to your customers? Please get with the program.
"Ships in 2 to 3 days" clause on parts that are back ordered or not in stock should be changed to "ships within 14 days" or something else more realistic. Its annoying to customers to have a perceived and expected advertised ship date that's 3 days out on order status and then once 3 days hits it just goes to the next day for 5, 7, 10 days or more without giving a realistic availability window.
Looking for parts for a 2003 Polaris quad. Found exactly what I was looking for on this site. Parts are nice price is good shipping was quick.
Best place to get great and quality parts for OEM equipment. They about just have every part you can think of. Definitely shopping here again
Answer: Please call our customer service team anytime for your return shipping label. Our number is: 877-473-4595.
Answer: Yes, we can ship to Saipan. We recommend Northern Mariana Islands at checkout. Shipping rates will depend on how much you buy and how fast you want it. In general, shipping ranges from $11.99 to $58.99 if the order is under $1,000. If your order is over $1,000 we will contact you with the freight cost after you place the order.
Answer: Hi Shane, We are sorry for the delay. Please send us your order information at loyalty@partzilla.com, and we will look into this immediately.
Answer: We have been put in line a couple times... we are now in line as the 186 person... Really? My son has been messaging customer service several times... Why is it so difficult to get a label and an answer to a question?
Answer: Hi Erlend - We are working on a resolution to the issue and I appreciate your patience. With the holidays, things are taking a little longer than expected, but we are trying our very best to turn your 1-star review into a 5-star review. Give us a few more days.