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PartzillaReviews 2,576

4.5

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From the business

Genuine OEM parts shipped direct from a dealer. Find Yamaha, Kawasaki, Suzuki & Honda motorcycle parts, Polaris ATV parts, PWC parts, and more!


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Partzilla Reviews Summary

The company has established a generally positive reputation, highlighted by its competitive pricing, fast shipping, and a user-friendly website that facilitates easy part identification. Customers appreciate the quality of the products and the effective customer service, often noting the helpfulness of support staff. However, some concerns have been raised regarding packaging issues and the occasional receipt of used parts. Overall, while the majority of feedback reflects satisfaction with the purchasing experience and product reliability, attention to packaging and quality control could enhance customer confidence further.

This summary is generated by AI, based on text from customer reviews

service
360
value
177
shipping
185
quality
149
This company responds to reviews on average within 1 day

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New York
1 review
0 helpful votes
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Won't shop anywhere else
December 14, 2025

Easy to find the exact bolts that were needed. Placed the order online but forgot to include the oil filter as well. Called the next day and spoke with a guy who knew everything about my bike, and within a minute had added it to my order so I didn't have to pay more shipping. Literally like calling your local shop and shooting the bull.

Date of experience: December 14, 2025
Florida
1 review
0 helpful votes
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Customer service is very helpful. Go out right to help you find the right part and tells you if that's the part you need or not. I do not order much with them, but they're the only ones I trust never have had to return it apart.

Date of experience: December 12, 2025
Guatemala
1 review
0 helpful votes
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Eficiencia
December 12, 2025

Una excelente experiencia, bastante rápido y amplio stock de productos OEM. Estoy bastante satisfecho con la logística de Partzilla, son bastantes rápidos en enviar sus productos y 0 problemas con la recepción.

Date of experience: December 9, 2025
West Virginia
1 review
0 helpful votes
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Outstanding
December 11, 2025

They had what I needed with the best price. They go my order right out with no delays. With that being said if I needed something they had I would not have any problem with placing a order with them.

Date of experience: December 11, 2025
Georgia
1 review
0 helpful votes
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1971 Suzuki TS-250 Parts
December 10, 2025

Partszilla is a great source of information and parts for my older motorcycle rebuild. They have lots of parts and the original diagrams showing how the motorcycle is supposed to be built.

Date of experience: December 10, 2025
Georgia
1 review
0 helpful votes
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Quick Service
December 10, 2025

I went online and found the parts I needed; I order the parts; I received the parts in a very timely manner. L use you again.

Date of experience: December 10, 2025
Maryland
1 review
0 helpful votes
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#1 Go to place for parts
December 7, 2025

Greatest place for parts. Huge variety of parts. Ships fast, short wait and everything comes at the same time in the same box

Date of experience: December 7, 2025
Virginia
2 reviews
0 helpful votes
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Excellent customer service
December 7, 2025

I have placed a few different orders two within the last two weeks and the parts I've needed aren't easy to find just anywhere plus my bike is a 98. Partzilla had what I needed in stock. All orders have been shipped and processed fast. I appreciate their customer service and communication on the tracking and shipping. All my orders have arrived fast and parts were dead on correct. I will definitely continue to order from them in the future.

Date of experience: December 7, 2025
Texas
1 review
0 helpful votes
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Excellent Product
December 5, 2025

Very fast shipping, part, was better than I expected, Side by Side is now working and the all balls replacement part is half the cost of the OEM part and works as well if not better than the original part.

Date of experience: December 5, 2025
Georgia
1 review
0 helpful votes
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My go to for parts.
December 2, 2025

2 things. You'd think after spending a thousands of dollars over the years they would pitch in a t shirt or at least some decals. Shipping used to be fast and FREE. Now they hold your parts hostage for days if you don't pay the expedite fees.

Date of experience: December 2, 2025
Texas
1 review
0 helpful votes
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They had most parts for my 15 year old Honda, so a great source for parts. Easy to navigate their parts lists, similar to Honda microfiche lists. Fast shipping on OEM parts, no Chinese knock-offs.

Date of experience: December 2, 2025
Florida
1 review
0 helpful votes
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Being one of the largest vendors for motorcycle parts, clothing, etc, Partzilla is very hard to beat. They have everything you need and much of what you want. The prices are better than most other sources. Their website is the only place you need to look for whatever you need.

Date of experience: November 25, 2025
Michigan
1 review
0 helpful votes
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Waiting on item.
November 25, 2025

The tracking link shows the shipping label was created but the package was never accepted by the shipper. What happened to my parts?

Date of experience: November 25, 2025
Michigan
1 review
0 helpful votes
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Seamless experience
November 22, 2025

I was able to find most of what I needed, and it was shipped quickly. It actually arrived before the projected arrival date which was great!

Date of experience: November 22, 2025
Alabama
1 review
0 helpful votes
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Prompt
November 19, 2025

Partzilla always has the parts I'm looking for, the website is user friendly and the delivery speed is top notch, parts always arrive before the projected date!

Date of experience: November 19, 2025
Alabama
1 review
0 helpful votes
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A glitch in the catalog
November 18, 2025

While trying to order parts it kept telling me that they didn't fit my bike. Called the phone number and got much needed help. Overall, a great experience. Boulevard C50T rider.

Date of experience: November 18, 2025
Texas
1 review
0 helpful votes
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Communication deficit
November 18, 2025

Ordering was easy. I found the parts I needed. Price was fair. Shipping was excessive. I received my parts pretty quickly.

The only problem I have with Partzilla is that they do not communicate with their customers very well. No confirmation of order received, parts shipped, or estimated date of delivery. Every other company I do business with renders this information. What's wrong with Partzilla? Is it really so difficult to provide this essential information to your customers? Please get with the program.

Date of experience: November 18, 2025
Minnesota
1 review
0 helpful votes
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"Ships in 2 to 3 days" clause on parts that are back ordered or not in stock should be changed to "ships within 14 days" or something else more realistic. Its annoying to customers to have a perceived and expected advertised ship date that's 3 days out on order status and then once 3 days hits it just goes to the next day for 5, 7, 10 days or more without giving a realistic availability window.

Date of experience: November 16, 2025
New Jersey
1 review
0 helpful votes
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Looking for parts for a 2003 Polaris quad. Found exactly what I was looking for on this site. Parts are nice price is good shipping was quick.

Date of experience: November 14, 2025
Texas
1 review
0 helpful votes
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Great place to get OEM quality parts
November 14, 2025

Best place to get great and quality parts for OEM equipment. They about just have every part you can think of. Definitely shopping here again

Date of experience: November 14, 2025