Partzilla has a rating of 4.4 stars from 1,987 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Partzilla most frequently mention customer service, oem parts and fast delivery. Partzilla ranks 4th among Motorcycle Parts sites.
Best place to buy oem parts and fast shipping. Will continue to buy everything from partzilla.
Needed body parts for my 2005 Honda 350 Rancher. Partzilla had the diagram of the part I need. It was ordered and shipped immediately. Received the part on the expected delivery date.
Searched by PU part number. Found the equivalent. Purchased the product.
Fast shipping, price was better than dealer and was shipped faster
Very helpful and friendly and more than willing to go the extra mile to help you with getting the part you need and want and to confirm it's the correct part and colored part for your application. Only minor hiccup I've had was one of the about 7 items in my order was on back order so they were holding the whole order while waiting for the part to be available in which it isn't gonna be available for quite awhile and I paid extra for faster shipping. But have to say once I contacted them about the situation they went ahead and pushed out my order just about all the items I had ordered with the fast shipping. Oh yeah one more hiccup was one of the motorcycle fairings I received was damaged and they instantly put in order for me to get a replacement of the same broke part and overnighting it to me and made it really easy for me to ship the damaged part back to them. I definitely highly recommend buying from them. Only major complaint I have is my own fault and is I wish I knew about this company and there site many many years ago.
Chocolate milk good, why? For one it's chocolate and two it's milk.
Very quick and easy. However, there is too much communication/solicitation after the sale.
Very happy customers service made sure i was getting correct part
I was impressed that Partzilla took so much time looking into my part issue. Problem was with my new to me 2004 GL1800 had been modified from its original parts.
Quick and easy. Delivered as described. Would buy from again.
The person on the phone helped me nail down the correct parts that I needed.
Partzilla had everything I needed with better prices than the manufacturer. Will be making all my purchases here from now on.
Ordering online was very easy. Website is user friendly. Excellent diagrams available for parts. Received the parts with in a week of ordering.
Easy to navigate website to find the part that you need. Fast service, correct part delivered on time
Hi, only sometimes to receive parts it takes a bit of time but coverall is the best place to order parts from im satisfied
Answer: Please call our customer service team anytime for your return shipping label. Our number is: 877-473-4595.
Answer: Yes, we can ship to Saipan. We recommend Northern Mariana Islands at checkout. Shipping rates will depend on how much you buy and how fast you want it. In general, shipping ranges from $11.99 to $58.99 if the order is under $1,000. If your order is over $1,000 we will contact you with the freight cost after you place the order.
Answer: Hi Shane, We are sorry for the delay. Please send us your order information at loyalty@partzilla.com, and we will look into this immediately.
Answer: We have been put in line a couple times... we are now in line as the 186 person... Really? My son has been messaging customer service several times... Why is it so difficult to get a label and an answer to a question?
Answer: Hi Erlend - We are working on a resolution to the issue and I appreciate your patience. With the holidays, things are taking a little longer than expected, but we are trying our very best to turn your 1-star review into a 5-star review. Give us a few more days.