Partzilla Questions & Answers

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Here’s what consumers have asked with answers from Partzilla staff and previous consumers.

5 questions answered

20% answered in 1 day

Question:

Why does it take so long to get a return shipping label? Why does it take so long to get a return shipping label?

Answer:

Please call our customer service team anytime for your return shipping label. Our number is: 877-473-4595.

By Todd R. over a year old

Question:

How easy is it to get a hold of customer service at partzilla.com? How easy is it to get a hold of customer service at partzilla.com?

Answer:

We have been put in line a couple times... we are now in line as the 186 person... Really? My son has been messaging customer service several times... Why is it so difficult to get a label and an answer to a question?

By Jeannette G. over a year old

See more answers (4)

Question:

Can send to saipan and how much? Can send to saipan and how much?

Answer:

Yes, we can ship to Saipan. We recommend Northern Mariana Islands at checkout. Shipping rates will depend on how much you buy and how fast you want it. In general, shipping ranges from $11.99 to $58.99 if the order is under $1,000. If your order is over $1,000 we will contact you with the freight cost after you place the order.

By Todd R. over a year old

Question:

Looking for my order that was suppose to ship tuesday Looking for my order that was suppose to ship tuesday

Answer:

Hi Shane, We are sorry for the delay. Please send us your order information at loyalty@partzilla.com, and we will look into this immediately.

By Todd R. over a year old

Question:

Hi todd r. whats going on with my order? Hi todd r. whats going on with my order?

Answer:

Hi Erlend - We are working on a resolution to the issue and I appreciate your patience. With the holidays, things are taking a little longer than expected, but we are trying our very best to turn your 1-star review into a 5-star review. Give us a few more days.

By Todd R. over a year old

Question:

Do you guys sell frames

Question:

Looking for a fuel pressure regulator kawasaki part number 16162. its for a 2001 kawasaki vulcan 1500 nomad fuel injection i have a picture of it

Question:

How can i get the weight of each part and also the packaging measures?

Question:

Paid nearly $90 to have small parcel shipped by ebay global shipping program. 8 days later parcel has just arrived in ky. i,m in the philippines

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

Partzilla Questions & Answers

Why does it take so long to get a return shipping label? Why does it take so long to get a return shipping label?

How easy is it to get a hold of customer service at partzilla.com? How easy is it to get a hold of customer service at partzilla.com?

Can send to saipan and how much? Can send to saipan and how much?

Looking for my order that was suppose to ship tuesday Looking for my order that was suppose to ship tuesday

Hi todd r. whats going on with my order? Hi todd r. whats going on with my order?

Do you guys sell frames

Looking for a fuel pressure regulator kawasaki part number 16162. its for a 2001 kawasaki vulcan 1500 nomad fuel injection i have a picture of it

How can i get the weight of each part and also the packaging measures?

Paid nearly $90 to have small parcel shipped by ebay global shipping program. 8 days later parcel has just arrived in ky. i,m in the philippines

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