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Partzilla

Overview

Partzilla has a rating of 4.4 stars from 1,987 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Partzilla most frequently mention customer service, oem parts and fast delivery. Partzilla ranks 4th among Motorcycle Parts sites.

service
271
value
178
shipping
186
returns
83
quality
150
This company responds to reviews on average within 2 days
+102
How would you rate Partzilla?
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Georgia
1 review
0 helpful votes
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Kodiak 700
April 13, 2025

You guys are great. No problems. All parts perfect. Love the shipping exemption for higher priced orders

Date of experience: April 13, 2025
Louisiana
1 review
0 helpful votes
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Did not receive the parts
April 8, 2025

Waiting on parts for 2 weeks. You charged a premium price for shipping and I still have no clue on when I will receive my parts.

Date of experience: April 8, 2025
New York
1 review
0 helpful votes
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Satisfied Purchase
February 13, 2025

I needed some parts for my Kawasaki Vulcan, 4 shoulder bolt holders, 4 O-rings. The shoulder bolt holders at Kawasaki were 5.99 each at Partzilla 3.99, O-rings at Kawasaki 3.99 each at Partzilla 1.99. I did not have the time to go to the Kawasaki dealer, I would have needed to order on line. The cost savings was minor, shipping for both were the same. Partzilla had what I needed and delivery was in 3 days. I am satisfied with my order and the service with Partzilla.

Date of experience: February 13, 2025
Wisconsin
1 review
0 helpful votes
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The items arrived on time
February 19, 2025

Overall I had a good experience but there seems to be broken links on the website when shopping for a motorcycle in "My Garage", Partzilla did contact me in a timely manner when I brought this to their attention.

Date of experience: February 28, 2025
Delaware
1 review
0 helpful votes
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I've had multiple orders from you guys and continue to go back due to the great quality and ease in finding the parts with the diagrams.

Date of experience: April 3, 2025
Minnesota
1 review
0 helpful votes
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Very good experience
April 17, 2025

Called to verify parts were in stock as the webpage says. Good to go. Ordered parts and they were shipped that day.

Date of experience: April 14, 2025
Utah
1 review
0 helpful votes
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Couldn't be happier
February 16, 2025

I was very pleased with the parts availability, competitive pricing, the fast shipping, and quality parts that I received. It arrived exactly when and as promised and I was able to quickly install the parts that work flawlesslyl

Date of experience: February 16, 2025
Montana
1 review
0 helpful votes
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Always helpful
March 3, 2025

When we have had to call the company for additional help or questions, we have always reached someone patient, friendly and helpful. Willing to go the extra effort to help us. Thanks so much.

Date of experience: March 3, 2025
Utah
1 review
0 helpful votes
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First order
April 5, 2025

First time ordering great experience. Lost password for previous company that I went through and got no response from them so switch to Partzilla

Date of experience: April 5, 2025
Florida
1 review
0 helpful votes
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Very effective website, the schematics and diagrams are very useful and effective at finding the right parts. Live support for questions/clarifications was quick and courteous. Overall, a very good interface and experience for me.

Date of experience: February 15, 2025
Florida
1 review
0 helpful votes
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Shipping Cost
February 18, 2025

The prices of the products are okay, BUT when it comes to shipping, I never expect to have to pay such high prices. It's almost worth buying "suitable alternatives" to OEM products when I have to pay just as much for shipping as the price of the parts. I expected to parts to arrive a little fast than they did because I did pay so much for shipping.

Date of experience: February 18, 2025
New York
1 review
0 helpful votes
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Great Experience
April 2, 2025

I found the parts I needed ordered and delivered quickly. I will order from them again and recommend.

Date of experience: April 2, 2025
Illinois
1 review
0 helpful votes
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Parts return
April 1, 2025

I somehow got the wrong part and Partzilla was so helpful in helping me to return the part for refund. Thank you for being so helpful!

Date of experience: April 1, 2025
Montana
1 review
0 helpful votes
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Better the third time around. Shipping was rough
February 8, 2025

First two orders took over two weeks to be delivered. It was right after holidays so probably had some impact but over two weeks? Was shorted one part but after researching may have been due to web site confusion or my error.

This shipment was the more common week.

Date of experience: February 8, 2025
Maryland
1 review
0 helpful votes
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Yamaha TW200
March 22, 2025

Everything was fine. The only issue was the communication I has said the items would arrive on Monday and they were there a day or two later.

Date of experience: March 22, 2025
New Jersey
1 review
0 helpful votes
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It was very easy to find the exact part I needed for my bike, and then when ordered, they arrived in a very timely manner and packaged very nicely in a sturdy box. Can't ask for anything more.

Date of experience: February 25, 2025
Illinois
1 review
0 helpful votes
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Right parts shipped fast!
February 24, 2025

Look at the parts diagram and order it was very easy. I would buy from them again. The prices for what i got were a little salty but they had them and they delivered quickly.

Date of experience: February 24, 2025
California
1 review
0 helpful votes
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Fast shipping
March 20, 2025

Correct parts were received and they were shipped quickly. Would recommend and order from them again.

Date of experience: March 20, 2025
Hank E. Partzilla Rep
1 month ago

Thanks for the review, and we look forward to helping you in the future.

Indiana
1 review
0 helpful votes
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Bushings
March 20, 2025

Order received with shipping issues which were remedied with a pleasant call to a partzilla representative.

Date of experience: March 20, 2025
Hank E. Partzilla Rep
1 month ago

We're glad our team could get things ironed out for you. We appreciate your business!

Georgia
1 review
0 helpful votes
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Quick shipping,but not fast delivery.
March 11, 2025

Shipping is quick,but use of USPS is terrible I had rather pay a little more and use UPS. A 2 day delivery can 5ake 5-6 days with USPS. That is not your fault.

Date of experience: March 11, 2025