The deals ane discounts are good. We booked the flight and hotel booking through rehlat and it was good experience
Got good discount for my hotel booking and good customer service from the team
Thank you team for your help
Thank you team after so many struggles got a help from team. Sent many mails and calls and no response
Good services and reasonable price and excellent customer support and easy ticket booking as users friendly.
Thank u Rehlat for the swift response. You guys are awesome.
Refund received and thank u for ur call.
It needs to be developed and faster in confirming reservations and sending tickets Good compared to other programs in prices and services
Paid 600 dirhams extra for baggage and they told me it's for departure only. And they were uncooperative and unhelpful when contacted.
This app is use comfortable and fast movement in booking Flights, Hotels, cabs, so please use this app
It is very good combination between smart site and App and very professional customer service and problem solving
You are really amazing and authentic. Booking with you is safe and secure. Your after sale service is excellent and exceptional.
Dear Mohamed,
Greetings from Rehlat
Thanks a lot for your kind words of appreciation.
In case you need any support, please send an email to help@rehlat.com.
Thank you.
Regards
Team Rehlat
Worse experience ever... took my money and change the ticket schedule and refuse to return my money back...
Dear Customer,
We really apologize for the inconvenience caused.
Request you help me with your Rehlat Booking details so that I can check and resolve your issues to the best of my ability. We would like to understand your discontent with Rehlat and take corrective actions.
Thank You
s
I booked ticket and paid money and they asked me to increase the money to get the ticket no action
Very bad experience
Dear Ahmed,
Request you help me with your Rehlat Booking details so that I can check and resolve your issues to the best of my ability.
Regards
Customer Delight Team
I Was the book the ticket on april 5th evening the same day i cancel the ticket i didnot get the money back.id is *******
Good customer experience. Overall good customer support. Great deals found on the app for the routes.
Good customer support and i had a very quick response and felt very happy with the service i had. Good and Satisfied
Rehlat provides best offers and best customer support. I'm a regular customer of Rehlat.
Thank you Rehlat
Thank you rehlat for the best deals. Got cheaper fare while booking the hotel.
Thank you team for the best service
I am waiting for the refund amount more than 18 months
Below mentioned booking IDs
*******,
*******,
*******,
*******,
*******,
*******,
All time they replying same under process
Anwar
Dear Anwar,
1503125-We have processed the refund from our end. The amount will be credited to your account in 3-4 bank working days.
1506723-Refund is in process. Remaining bookings are pending from airlines.
Thank You
I had some technical issues, but they were promptly sorted out by the management.
Thank you team Rehlat.
Overview
The overall reputation of the company reflects significant dissatisfaction among customers, primarily due to persistent issues with refunds and unreliable booking confirmations. Many customers report lengthy delays in receiving their money back, often after cancellations that fell within the allowed timeframe. The customer service experience is frequently criticized for being unresponsive, with automated replies failing to address specific concerns. While some customers may have had successful bookings, the overwhelming sentiment indicates a lack of trust and frustration, suggesting that the company needs to improve its communication and refund processes to enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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- Roseboom, NY, United States
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Edrees,
Greetings from Rehlat
Thank for your kind words of Appreciation.
Thank you for trying Rehlat, we would request you surely try another transaction with us.
Have a nice day!
Thank you.
Regards
Team Rehlat