Am frequent traveler and so far rehlat is working well for me, price are fair enough compared to others.
Extremely satisfied One of the best online travel agency in middle east, customer care support very fast.
My go to travel app it's user friendly with great prices and the customer service is very helpful. Highly Recommended
Looks like a scam website. They add something called "convenience charge" just after you enter card details. Be careful and not recommended at all.
Had a great experience booking my flight to Kuwait. Simple, safe and secured payment gateway. Loved it!
Getting great prices and rewards on my booking. Quick customer care service. Hassle free Transaction.
Dear Bilal,
Greetings from Rehlat & I trust you are doing well.!
Thank You for your fantastic review and such inspiring words of appreciation.
We are glad that you liked our assistance.
Should there be anything else, kindly let us know.
We are here to help.
Regards,
Customer Delight Team
Rehlat
Never trust this rehlat.com web site. They ripped me off and customer support is the worst. It's a scam
Thank you so much rehlat for the best customer service. I got refund in 2 days after cancelling my booking
Had a problem with my payment but staff were really on top of things. Quite efficient and got in touch right away.
Best deals!
Highly recommended
Hi Neveen,
Thank you for fantastic review and such encouraging words.
Your opinion is important to us and helps us in maintaining good customer support.
We are glad that you are satisfied with our assistance.
Should there be anything else, please let us know.
Always here to assist you.
Regards,
Customer Delight Team
Rehlat
Thank you for responding so quick and resolving my baggage issues. Special thanks to the gentleman in customer support
Dont book anything via this site its a scam. They just collect money but never booked the reservation
Dear Dinuka,
We apologize for the inconvenience. We request that you share your booking details and we will definitely look into it.
Regards
Customer Delight Team
ATTENTION TRAVELERS!
STAY AWAY FROM Rehlat
I've been SCAMMED and I'm FURIOUS! Rehlat has proven to be nothing but a DISGUSTING company with ZERO regard for its customers. They CANCELED my booking for NO REASON and have been playing games with my hard-earned money ever since!
For over a MONTH, I've been given the same LAME excuse that my refund is being "processed." What a JOKE! Every time I email them, they just COPY and PASTE a robotic response, showing absolutely NO interest in resolving my issue.
Rehlat is a THIEF in disguise, taking advantage of innocent travelers like you and me. They are quick to TAKE your money, but when it comes to providing the service you paid for or giving a refund, they conveniently DISAPPEAR!
I'm DONE being treated like a FOOL by this company. Let me be the WARNING SIGN you need to AVOID Rehlat at all costs! Don't fall into their TRAP like I did. They are experts at RUINING your travel plans and leaving you empty-handed.
SHARE this message with EVERYONE you know! SPREAD the word on social media, travel forums, and review platforms. Let's make sure NO ONE else falls victim to this DISGUSTING scam!
#TravelScam #Avoid Rehlat #ThievesInDisguise
I wouldn't recommend using this service at all. I believe they will try to scam you if they can. Here's my experience with them.
I recently made a hotel reservation through this service, but unfortunately, I encountered some issues. Although they charged my credit card, I never received a confirmation email.
I decided to contact their customer service and initially chose the English option. However, the call quality was poor, with frequent disruptions and difficulty in hearing the representative.
I then switched to Arabic, hoping for better communication. Thankfully, the line was clear this time, but the representative informed me that their system was experiencing technical difficulties. She asked me to call back in a few minutes. Despite my attempts to follow her suggestion, every time I called, she claimed the system was still down. Frustrated, I switched back to English, but the call quality remained unusable.
After enduring this for two hours, I decided to call the Arabic line again and insisted on a solution, making it clear that I wouldn't end the call without one. She continued to apologize for her inability to assist, but I remained firm in my resolve.
Finally, after forty-five minutes on the call, she asked for my reservation number and sent a confirmation email. However, given the previous issues, I had doubts about the email's authenticity. To verify, I contacted the hotel directly and discovered that they couldn't locate my reservation initially. I stayed on the line with the representative until the hotel was able to confirm my reservation.
Before ending the call, I sternly warned the representative of canceling the reservation after the call. She didn't, but my experience was upsetting.
Thanks for the help to get my refund in only 48 hours
Twitter team received my request and help me alot
Im flying from Hyd to DXB with my family and i got my boarding pass service without any request from my side.
Thank you kalyani for send an mail.
Best'customer service
Best offers
Best in the market
Very good app for booking flights, hotel's, train
I've made a booking and i got the tickets on the mail after 5sec also contacted the customer service and they sent the boarding passes thanks k
Really exlent rehlat. IBuy too. Uch tickets. They give good support. Realy very nice.and good travel from kuwait
Dear Kuwait T.
Greetings from Rehlat & I trust you are doing well.!
Thank You for your fantastic review and such inspiring words of appreciation.
We are glad that you liked our assistance.
Should there be anything else, kindly let us know.
We are here to help.
Regards,
Customer Delight Team
Rehlat
Thank you to Anji for assisting me with a refund request for a hotel booking made. Excellent customer service.
Answer: Same thing here! I see lot of complaints here of the same nature. They seem to be scammers! Holy hell. Will complain to the Police here straight away
Answer: Dear zarina r, Greetings from Rehlat! I really apologies for the inconvenience caused, request you help me with your Rehlat Booking details so that I can check and resolve your issues to the best of my ability. Thank you. Regards, Customer Delight Team
Answer: Dear Karim, Greetings from Rehlat. We have over 100,000 customers who book with us. Yes, we agree some of our customers had to unfortunately face issues which we are really apologetic for but be rest assured your details, money and transactions are safe with Rehlat. Rehlat is now considered one of the fastest growing online travel company in the Middle East. In case you come across any type of issue, feel free to drop an email at help@rehlat.com/ message on FB / we are available for you. We are improvising our support services constantly and we thank users like you, who help us to serve you better and keep improvising our services. We look forward to onboard you as our customer. Thank You. Regards, Customer Delight Team.
Answer: Dear Mubashira, Hope you received the refund. Regards Customer Delight Team
Answer: Dear Ahmed, Hope you received the refund. Regards Customer Delight Team
Answer: Dear Ahmed, Hope you received the refund. Regards Customer Delight Team
The overall reputation of the company reflects significant dissatisfaction among customers, primarily due to persistent issues with refunds and unreliable booking confirmations. Many customers report lengthy delays in receiving their money back, often after cancellations that fell within the allowed timeframe. The customer service experience is frequently criticized for being unresponsive, with automated replies failing to address specific concerns. While some customers may have had successful bookings, the overwhelming sentiment indicates a lack of trust and frustration, suggesting that the company needs to improve its communication and refund processes to enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Dear Nishad,
Greetings from Rehlat & I trust you are doing well.!
Thank You for your kind words of appreciation. We are glad that you liked our assistance.
Should there be anything else, kindly let us know.
We are here to help.
Regards
Customer Delight Team
Rehlat