Rattan Warehouse

Cushions are very comfortable
Very upscale looking products that are quality built. Cushions are very comfortable. I am very happy with our purchase. Really beautifies our patio

Great customer service. Questions answered immediately. Parasol wasn't delivered but arrived later, thanks Lewis. Would not hesitate to order from rattan warehouse again.

We love our new Columbia set! This company takes care of their customers like family. From beginning to end they are on top of your order.

All very efficient. From order to delivery all has gone smoothly. Emails answered quickly and furniture of a high standard. Highly recommended

Superb set delivered. Just taken delivery from rattan warehouse. All up on patio and looks as good as we hoped. Thanks guys.

At this point we have received damaged goods, been ignored by customer service, threatened by the owner and shouted at... when all we wanted to do was buy some furniture. Terrible company, would advise people to pay the little bit more more and go with a more well known company to ensure you have the ability to get a refund if you are given low quality products.

My partner Edna has ordered some furniture which was damaged when it arrived.

We have asked for a refund via email and also over the phone and we have been ignored for 2 days, when you call up no one answers and if they do they say they don't work in the warehouse so they cant help.

*We have had a response today offering a replacement but now we have seen the quality of what they offer we do not want it... we are not being told they will only offer a replacement and not a refund which is illegal and to be honest shows a poor way in dealing with customers

**update, immediately after leaving this review my wife was called by "lewis" who said our review is damaging their business and if I remove the review they'll now give me my refund once the furniture has been picked up. The only problem is that when you read the other reviews you can tell they're unreliable. We told them we would only remove the review once we have been refunded... who would do this the other way around i do not know.

They are clearly upset its payday weekend and people will see this review and all of the others from the past 12 months.

Another person called us, sounded like a london accent. VERY rude and said that if we do not remove the review TODAY we will not get a refund ever because its the weekend and they get their orders on weekends. We have explained we will remove the review once we have actually received our refund but this man raise his voice at my partner and she ended the call on him because of his rude and obnoxious tone. When you read the other reviews you'll see a pattern here... and also most people can tell some of the positive reviews are fake.

Looks fantastic on patio. Well made and all looking good. Thanks to all involved in getting my Richmond set to me. Very pleased.

Great selection of products.
Great communication on availability, shipping and delivery. Love the Oakland set.

Fantastic customer service. Purchased the Portland fire pit set and overjoyed with set! Great communication and excellent delivery. Many thanks.

Excellent service. Brilliant product, could not recommend more highly. Lewis was brilliant in helping.

Order process was easy. Website was a little tricky at first, but got it managed. Delivery was on time.

Perfectly delivered and just in time. I took delivery and am thrilled with the set. The cushions on the Columbia chairs are excellent.

Exceptional service. Delivered earlier and all set up in the garden. Service and quality to match. Very pleased.

Lovely colour. So glad I went for the grey and white. Very very pleased and the sun is out. Good service

Fantastic products from Rattan Warehouse! Excellent service. Superior goods. Excellent from beginning to end. Highly suggested.

Excellent response time. Excellent response from Lewis regarding a missing cushion. Replaced within a week. Would definitely buy from again.

Just delivered and perfect. Taken delivery and over the moon with the set delivered. Columbia chairs so comfy and cushions perfect.

Good service. Good delivery. Good quality on furniture. Impressed with Phoenix bistro set. Highly recommended service.

Superb quality product, excellent customer services & delivery time. I would highly recommend this company.

Fabulous furniture! Used for first time this bank holiday. Lovely Phoenix set. Cushions thick. Comfortable and all fully assembled! Many thanks.