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Customer service top rated. Rattan warehouse are an excellent company to deal with. The customer service is top rate. All my emails and queries were answered quickly and efficiently. They did their utmost to get my order fulfilled and made a customer very happy. Thank you Dan and Lewis.
I purchased garden furniture some years ago and the product and service was excellent. Over the years of sun and rain the feet for the glass tables have perished so I emailed customer service to see if I could purchase new feet as I had tried locally but couldn't get. I got an email back from Lewis who said the spares would be in the post and at no charge at all. Now that's customer service. Thanks again
Really love our furniture. Bought in April and just unpacked. Couple of cushions missing was swiftly dealt with by Lewis and all in use. Took advantage of the sale and pleased we did! Lovely quality furniture.
Used set for first time at the weekend and just wonderful! How many compliments did I get on my fire pit set.! Wow the flame was just right when it got to about 10pm and a bit chilly and flame looked stunning. Thanks guys!
Dan asked to me to say a view words about these chaps so if you want rattan or teak garden furniture go for it as you will not be disapointed... good old fashioned chat to decide what you want... refreshing!
Wonderful quality and service. We ordered two sun loungers and a six seat dining set. The loungers came within two days, with regular updates on delivery. The quality is amazing and we've had so many wonderful comments so far from friends who've visited!
I've bought various garden furniture in past years and thought long & hard about it this time. I wouldn't normally buy items like this online & not seeing it but after lots of research, made the decision. Being honest, it was initially above my budget, but decided to bite the bullet & go for it, hoping to have it for many years.
I was back & forward before making my choice, which was eventually the Fairmont range, along with accessories. There were a few hitches along the way but were professionally resolved in the end
Can only echo what everyone says about rattan warehouse, furniture delivered was of the exact quality i wanted, lovely and sturdy and furniture delivery by the most helpful driver i have witnessed, nothing too much
What a joy to deal with such a proffesional company
Thnaks
Lovely furniture and great customer service.
Ordered the Columbia set and Lewis and Dave swiftly dealt with delivery. Very polite driver delivered it onto patio which was very much appreciated. 5 star service and 5 star quality.
Bought a Boston recliner set They complete the look and feel of the 'cozy alcove' where I'm using them. They're beautiful and well made. Rattan Warehouse service was great. They reached out to help me complete my order as a set which I hadn't thought I could. Delivery was friendly and helpful. I'd buy from them again in a flash!
Excellent service from the word go.
The quality of the product is brilliant and I am over the moon with the purchase. Best company I have dealt with in garden furniture, I could not recommend more highly. Lewis was brilliant in lining it up from the office and the delivery man was quick and efficient setting up the furniture. Thanks again!
Delivered a while ago but one chair was damaged Dan sorted a replacement for me and the delivery guy was brilliant, he checked over the replacement chair took damaged chair back very friendly and helpful.
Fantastic product and service.
Really please with the quality of my
Rattan warehouse furniture and the equally fantastic service, the quality surpassed my expectations and the friendly delivery team we're brilliant setting up. Very happy customer
We couldn't fault the service we received from Rattan warehouse The sales team member was efficient and helpful on ordering and they delivered exactly when they said they would. We are also thrilled with the georgia sofa we purchased, its exactly what we hoped for and lovely quality.
Garden furniture is good quality, and for the price we paid I don't think it can be beaten.
Very pleased and will buy from
Rattan WH again.
Wow! So Nice! Santa Ana loungers delivered yesterday and in full use today in garden! Lovely comfortable cushions. Will enjoy my wine laying out later! Thanks guys.
Arrived as promised in boxes, well-wrapped.
Took longer to put together than suggested and needs two people ideally. Really happy with the furniture, good price and love the second set of covers
Customer service top notch. All email replies answered promptly. Furniture delivered and looks very very smart. Lovely quality on the Portland set. Recommended.
From order to delivery outstanding. Slick and professional and excellent quality product. Their experience has shone through. Many thanks guys. Highly recommended
Great looking & quality product at reasonable price. RW held our purchase for a few weeks until our home was completed and could accommodate our new rattan furniture!
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