RatedPeople

Rated people are a disgusting unscrupulous company that will steal money from your bank account without permission, anyone thinking of dealing with them would be very foolish and should stay well away from these pack of thieves.

I was very impressed Essex Roofing Solutions.with quality of workmanship.
From begining to end they were impeccable in keeping the sight clean &,tidy, they are great team & would recommend then to friends & neighbors.

Needed a tree surgeon to reduce height of tree. Within short time was contacted by local firm. Within 24 hours he did the job.
First class job by "Biggest Solutions" site tidied and we are happy with service

Needed a roof repair done quickly, he did a rough job of it and immediately hassled me for payment. After I paid him I asked him for a receipt for the money as it is part of probate for my late Aunt and I need to claim the money back. Then his phone number was unobtainable and repeated requests for receipt ignored. Rated People gave me no support and told me to go to Citizen's Advice. What is the point of a service which plainly does not verify tradespeople as genuine? Will never use them again.

Marquis Allan who promised to create a marvellous kitchen took the old kitchen out dumped it in my bedroom and having taken some money up front disappeared.
His Company ATD Home Improvements Bournemouth are cowboys builders, please do not invite them near your property.
Even when he promised to send the deposit to my account and I tried through the Small Claims Court to get my money back he ignored the Judgement.
So please do not contact them for any building work.

Date of experience: 31 October 2022"

I hired roofer two times from this rated people website to repointing my roof ridges and gutter repositioning. Future proof roof owned by Jordan I hired him for repointing. Really unprofessional and made up more mess. Second time I hired assured roofing and guttering for gutter repositioning. James Newbury turned up for this job and he is really unprofessional no tools. My gutter is still full of water. Avoid this rated people.

From the start with the call on Monday, to the finished job the following Monday, we could not fault the professional service. The team of 4 worked so efficiently and quietly to replace the flat roof all in one day. We would highly recommend them

The "highly recommended" builders and decorators were taken on as they claimed to be able to do all the jobs in the rennovation. The messed up laying floor tiles, blaming the uneveness of the floor. They turned 2 small screw holes in plasterboard into plate sized holes that they couldnt cover, ruining the painting of a wall, "the wall was uneven". They put down plastic sheet on the floors with duct tape, stripping the floor varnish. They got paint everywhere. We stopped them replacing an electrical heater when it became clear they had no clue about electrical works. Same for replacing a hob. We finally told them to stop working and leave before they caused more damage. They became verbally abusive and threatening when we then agued about the money owed for the work. Given the damage they caused, I wanted them to pay me... Discussing this experience with friends, others have had equally bad "highly recommended" tradesmen through this site.

Used Kevin Roberts, to fit shower room for elderly lady, Supposed to replace shower to suit combi boiler but put old electric one back after tiling, left rubble which he had been paid to remove, Unfortunately lady paid him before I had chance to check. Took advantage of an elderly lady
Beware, conman

I was taken in to hospital with a Hart condition, whilst I was in hospital a representative from rated people called me, I had asked her to cancel my account as I am very unwell, she asked me wat I would like to do with my account I told her to cancel it, she said that wasn't a problem. After 2 weeks they proceeded to take a further £600 from my account. I am now seeking legal assistance.

The person who turned up who rated people had 'validated' was incredibly 'dodgy'. My Mum who is elderly and has mental health issues was door stopped by someone who charged her 1600 pounds for a fence which needs pulling out and restarting. The photo is an example of the quality of work (these two fences should join). Bank details the tradesman provided could not be validated by the bank. They hung around the property insisting Mum called the bank whilst they were present. We thought we may need to call the police.

We used rated people to find a tradesman to carry out work to remedy av damp problem.
Work was done and initially looked good, but damp returned after few weeks. The alleged trusted tradesman agreed to return to sort it out, but then ghosted calls! Rated people were no help whatsoever.
We ended up paying another tradesman who had to strip back plaster again and no membrane had been placed to stop damp coming back. Rogue traders don't have a look in with these and rated people were complacent in this! AVOID AVOID AVOID. WE MIGHT AS WELL HAVE OPENED OUR FRONT DOOR AND WATCHED THE MONEY BLOW DOWN THE STREET.!

As a Tradesman on RatedPeople, getting credits back on bad leads is a scam. They don't tell you what your credit limit is over 90 days, (you apparently have a limit over 90 days before it resets). Instead they said "We look at the area of trade and how many jobs you buy, and other peoples jobs in the area." This to me means they dont have a bottom line value and just make it up as they go along. How can I properly evaluate the risk of purchasing job leads without this information?

Quality of their services hit the bottom. Difficult to contact customer service. Pay for long expired leads, get nothing in return. Many more complains. Decided to leave.

Had my gutters replaced by someone from this site. Gutters leaking and falling down. No reply from tradesman so contacted Rated People. Found out that this tradesman had stolen a dairy farmer's identity. Customer Service unhelpful, won't give their name, and have now told me the matter is closed. I'm an now struggling to escalate my complaint. Be very careful when you use Rated People because but any thing goes wrong they are totally unwilling to help.

What a scam this is! Only joined 1 week ago, £70 out of pocket and 5 leads later not one person answered the phone or returned an email. In fact 2 of the numbers were invalid and didn't even ring, just got number not in use message!. Called customer services, they tried the numbers their end and guess what they said? The numbers were ringing their end! Full of s**t!. When I found out that the "customers" can place an advert for free I knew I made a mistake by joining rated people. I bet most of the adverts are fake, to get us traders to buy dead leads. I cannot believe that this company are allowed to do what they do! They are con artists. I have managed to get my account closed within the 14 days cooling off period thank God!

We have had more than 3 tradesmen con us shoddy work or taking our money and running off without doing the work or left job half finished. I have had enough of rated people, you're just as likely to find rogue traders with them as going it alone. The complaints procedure is difficult and takes ages. The last so called tradesman took £980 upfront and did a runner. Do not trust rated people their checks do not mean anything and there is no comeback. Beware!