Worst customer service I had ever seen. They trap with nice entry prices. This site is good only if you know German and looking for jobs in Germany. I saw very less English speaking jobs. I got more interview calls and received a couple of offers with LinkedIn premium.
Xing Premuim subscription is OK to get few features of what you get in LinkedIn for free like profile visitors. Projobs subscription is a beautiful package with tempting marketing content to fool their customers. They just present in good numbers via email of what you get in premium. Resume guidance is their marketing trick to make their users pay more for the resume services. Notify top recruiter is useless. No top recruiter has contacted me in 3 months of ProJobs. I asked a query related to BlueCard to the so-called assistance feature in projobs, but they asked me to get details from Landratsamt.
I mistook that I had canceled that subscription but I got a renewal invoice and I immediately told them to cancel and no more interested but they never cared. All they want is money irrespective of whether it's giving any value to users. Customer satisfaction doesn't matter to them at all. Finally, I ended paying for which I am not interested and not using. For xing people - ref:XING-13873413
This firm is horrible at customer satisfaction. They charged me with 100 euros for their premium services which i never wanted to continue. They have all sorts of $#*! hidden in their terms and conditions so make sure you read it before you end up paying them. They have enable auto-renewal service which will never ask for your consent nor it will prompt reminders before it is going to auto charge your bank/credit account. It is completely disgusted piece of junk and pales in comparison of other services like LinkedIn and many others who are far better when it comes to customer satisfaction and loyalty.
The only place where they talk about this autorenewal service is their $#*!ty 20 pages long terms and conditions which they expect that every user is supposed to read and memorize it to know which law stands for what. God knows what more bull$#*! they have hidden under their terms and conditions. Please be very careful while using their $#*! premium or other such paid services.
Horrible product and customer service. Appalling how little you can actually use the promised features.
They will charge you for something you never wanted... Stay away from this website... premium account will be reactivated even if you do not want to....
Beware of this site. They make it nearly impossible to cancel a premium account and come after you aggressivel on billing. Linkedin is a far more reputable service.
I`m just starting to use the service, the site looks convenient and safe. Still the review is good, if anything changes - I`ll change it to let ppl know
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