This firm is horrible at customer satisfaction. They charged me with 100 euros for their premium services which i never wanted to continue. They have all sorts of $#*! hidden in their terms and conditions so make sure you read it before you end up paying them. They have enable auto-renewal service which will never ask for your consent nor it will prompt reminders before it is going to auto charge your bank/credit account. It is completely disgusted piece of junk and pales in comparison of other services like LinkedIn and many others who are far better when it comes to customer satisfaction and loyalty.
The only place where they talk about this autorenewal service is their $#*!ty 20 pages long terms and conditions which they expect that every user is supposed to read and memorize it to know which law stands for what. God knows what more bull$#*! they have hidden under their terms and conditions. Please be very careful while using their $#*! premium or other such paid services.