RatedPeople

What a rip off!
As a tradesman i spent a lot of money on leads... some obviously false. No refund received!
Also seems customers can leave any rating they want whatever the circumstances... i personally had all 5 star ratings until i decided 2 customers had messed me around enough. Cancelling appointments etc and told them i wasnt interested in their work anymore
They both went on site and gave me 1 star ratings for work i didnt even do! According to rated people this is acceptable! Really?
Tradesmen avoid at all... very expensive... costs!

The charge to much for leads was last year average 15 to 19 now 45 48 the is only worth 45 but then no point doing it as you cant charge a customer 90.00 to change a light switch now look a greed and look now, there rating is 1.7 not 5 star they lost 80.000 trades, in 12 months I emailed regular they dont learn to have a box for the trades man to get back to them saying u charge to much for that lead they wonder why they lost 1.4 million last year they dont listen *******3350 electrician they are crap now learn to employ a tradesman to tell u price every area different and your customer, put value at 2000. 00 for a 50.00 job to draw attention then u ask 55.oo plus, vat hahaha $#*! heads wake up

I thought rated people vet tradesperson thoroughly. Apparently not. They rely on personal reviews and do not check if the company they recommended are actually qualified. Awful experience, costly to rectify. Will never use this company again. You live and learn!

I joined all 3 of the main trusted trader type programs and joined rated people at its lowest level to try it out. I can see why thier sales people want you to join at the higher rates now on reflection. The concept of paying only for the leads you want is attractive, however I have to say the quality of the leads are really poor and massively expensive. You just recieve a constant flow of labour only quotes for worthless jobs... Fit my 4 cctv camera over 10 hours with a budget of under £100 for which they want £15 plus vat for the lead. You are signed in for a year so I have found myself just using up my credits on something that might be value... I haven't got anything from it in 9 months... Yet my business is busy every day from al my other activities. Waste of time and money

I have been a builder/joiner for many years and decided to go onto rated people 8 months ago after cancelling my yellow pages ad, making this my main source of advertising and link to obtaining work. In the past 8 months I have had all 5* reviews and never had any negative feedback. On Friday 6th of May I received an email stating I was being removed from their company website has I didn't adhere to their high standards! This come has quite a shock as I didn't understand why? I have tried numerous times to speak to someone there and they will not speak to me. I feel very upset and disappointed with this and feel I should have an explanation. To top it off they have also been in contact with a customer who I was going to be doing a job for next this week, saying that they had removed me as I hadn't adhered to their high standards (embarrassing) and also giving my company and myself a really bad name and impression where are my rights as a tradesman...

I would give 0 star. AVOID! AVOID! This fake company. I am trying to close my account for over one year now, still no success. They phone number don't work if you write them they don't answer, you can't get any help and year pass they still taking money from account. They saying 3 people only can by job leads, but I see sou many times same leads, same description available to buy 2 or 3 even 4 times. When you by leads most times they tell you they change the mind and decide not to do any work. Or they tell you that price including materials which it's no on descriptions. Money you pay you not going to get back. AVOID AVOID AVOID

T's definitely not very good for installers of upvc, windows door and conservatories. I was told to get 5 good leads a week I need to pay £180 a month. The reality is there are no good leads every potential customer on there wants the job done cheaper than mate rates. I ended up loosing more than £200 of credit because I wouldn't waste my time buying leads that were no good.
My advise is if you think of using them go for the smallest package available so you loose less or just save your money and don't use them at all.
When you phone to cancel they keep trying to talk you out of it and it's not because they think it will get better for you it because if you don't get out quick your in a contract.

Be careful before signing up with this mob. If after joining you become dissatisfied with the sharp practices they use and wish to complain, you will hit a brick wall. I have been refused a refund for a dud lead that I bought. After requesting a refund, they refused to credit my account. I then sent them a message that I wanted to cancel my membership. They phoned and offered to credit the money. I refused the offer and repeated my request for them to cancel membership and request any money they thought due in writing as I had cancelled the recurring payment through my bank. I got an email telling me my contract was still ongoing and could not be cancelled and that I must phone again at a later date. They try every trick in the book to manipulate you Avoid them like the plague!

Once they have your bank details, they won't even speak to you, you are just told to email 'customer service' and you never get a response, I've had so many problems I don't know where to start, been charged for jobs I didn't click on, some costing me £50! And no way of getting it back, you can request a job credit but it is always denied with no explanation, 90% of job leads I do click on are fake leads, (no answer or disconnected numbers) and no way of complaining! You can call and press 2 for new customers as this is the only way to get through to a person but they robiticly tell you to email customer service as soon as they hear you are an existing customer and won't take a complaint or put you through to anyone else
There are nothing but fraudsters and need to be shut down

Please take no notice of these false reviews! That's if this review is even published I'm sure they will have tech guys on hand to remove any real reviews and uploading false reviews.

If you're a home owner please find your tradesman / woman by typing what trades person you need on google look at the reviews and get your two quotes from there. Or ask your friends and family for recommendations. Rated people are just a middle man who is profiting from tradespeople charging them for each job you guys post.

Trades people: guys invest in your own business do not use this company to generate work - the leads are poor and overpriced, on the initial call they tell you your not in a contract - they still take your money and come up with all the excuses under the sun why you can't cancel. The excuse they gave to me was I hadn't Canceled when I did was promised a phone call back from the manager on Friday never got one and today they took money out of my account with out my permission. If you are thinking of buying leads I would recommend my builder a pay as you go lead gen. DO NOT USE RATED PEOPLE! You have been warned!

I was convinced to sign up because of the abundance of work they have on their site. Only later you discover that 90% of the work is fake to get you to buy the lead at an average cost of £30 + VAT. You will end up spending hundreds just to get 1 job, trust me it is not worth it. The vast majority you buy the lead, get the contact details and their phone doesn't even ring - when you tell Rated People about this they just don't care, it's your problem.

The will try their hardest to get you to sign up for 12 months and pay upfront, the reason they want you to pay upfront is because after 2 months you will get sick of it and wont pay them their monthly fee