Conmen selling lies and fake leads to Contractors and empty promises to the Customers...
Cowboys and Losers fancy to con Customers. Only 20% of Leads are real Customers! Contractors are wasting money paying for 80% of fake leads!
Would give no stars if possible. Absolutely disgusting service as a tradesman I was quiet one month joined didn't realise joined a 12month contract didn't read small print apparently showly should be more visible. Nothing they could do for me phoned numerous times. So for 12 months I haven't used there service but they took my money happily. Scam! Just remember you need tradesman to survive. Scamming hardworking class people!
I always worry when it takes me 10 minutes to find a companies telephone number on their website! When you do find it you are confronted by a rude and ignorant person usually asian. The lats one was called mahmooda. They have no managers, they will say the same, we dont have to tell you who the data controller is lol (ICO please take note). What a starange attitude for a company alleging to be helping the public find good honest tradesmen of which i am one. Have spent £1500 with them much of which has been wasted because they dont respond.
This company is a shambles. I have looked at the directors of this company and they appear to owe millions of pounds each with few assets? Are they attempting to repay their debt by ripping off tradesmen in a climate that is tough already?
Well i'm certainly going to do my best to find out with the help of some friendly journalists i know. If Tescos can go down the pan then i'm sure rated people will be a pushover.
Purchased 10 leads and not a single invite for a quote, No refund - reason given "too many refunds requests in short time"? So I can buy 10 leads in a day but can't request 2 bad leads in a day? This is unacceptable I have 5 stars and have been with them for more then 7 years but now there are 90% leads are by imaginary customers, Looking For Leads Go Checkatrade.
We hired someone who is listed on there site, worst mistake we made. After letting them know that they had cowboys (AP Home Improvements) listed on their site they weren't interested as we didn't book through the site. They appear to be more interested in the fee that they take from the tradespeople that are listed.
Be cautious!
Very bad people worcking there silly people taking money from account without reason after the cancel my account with 51 reviews 5 star. After one week they take money from my account which is considering fraud: criminals!
Plumber gave me a time to come between 9 and 1. I waited in all morning he did not show. They called at 2pm to say they would be there at 3. I said do not bother now I am out. I hgave them a one star review for wasting my morning and Rated People overturned it because they turned up at 2pm! Don'ttrust Rated People - they are liars and the platform is meaningless - the firm concerned was a big firm - seems dodgy to me!
I have been using rated people for a few months and was ok until recently when I had a complaint but their customer service is appalling. I aptly money to rated people and when I have a complaint I expect them to look into not ignore me. So now I have cancelled and would urge anyone to consider using them definitely DONT!
I myself am a skilled tradesman that believes in doing a good job. I have built up a 5 star rating on this website on all my jobs. I am totally frustrated by this website that on many occasions i purchase jobs that to me must be bogus as i ring up phone is off or no answer message and email them and get no response at all, i only buy when i am the first tradesman and ring immediately. We pay money for these leads but on many occasions have not been able to even quote. Rated People will not do a thing about it. Yet customers post for free and obviously dont understand this.
They by all acounts arent any better at dealing with customers, when tradesman have done problamatic work.
I just really cant understand this the only reason for this is bad management, greed or maybe fraud.
Wish they would buck up there ideas or i know for sure they will have no tradesman left.
CON ARTISTS
We have used this site to have our house and woodwork painted.
We have used a decorater call A. T painting decorating.
Not happy as we had him back again today to rectify errors. Still looks rough and carpets all new cleaning. Such a shame as the guy came over as good knowledge ect.
Going to have to do alot of rectify myself now. Will never use this site again. I don't like complaining and it was a horrible position to be in. As i say he was a nice guy and it's so disappointing.
I do not believe the 5* ratings as published. As yhe work itself only gets a 1* from me. Ratings do not reflect the quality we received.
Just had my bathroom done by belle bathrooms, they done a fantastic job very professional and kept us informed all through the process, would highly recommend this company
I was left with 3 rooms with no working lights. I had to pay for another electrician and my ceiling to be touched up by a plasterer after using MMM electrical. The Eicert was carried out by Michael's frend, as he isn't EIcert qualified, wasn't completed, I was billed anyway and the cert not completed properly.
When u asked for their company address, none on their invoice or website, he refused to give me it so I was unable to raise a court action to be reinbursed.
Michael then sent threatening messages saying that he would remove the work that he had installed and I had paid for in full. This would be a criminal offense. I have had to block his messages and I'm left out of pocket
I used rated people for 3-4 months and after not much joy with them decided i was wasting my money. I was paying monthly on a silver subscription ( £45 a month) i rang to cancel my subscription which they said i couldnt do as i was tied in for a year. I canceled my direct debit with them and they stopped my account from operating. I thought that was the end of it, i have just received a debt collection letter for £456.80 for the months i did not use rated people? Wtf! Surly they cant bill me for something i didnt use? Any advice?
They do not vet leads, you can pay for a job, customer dosent awnser, or has changed their mind about work and you still get charged and will refuse to offer a refund stating they are an introductory service and they are not resbonsible for peoples behaviour after you have purchased leads! AVOID!
BEWARE - Waste of time
I used Rated People to find a tradesman to carry out some work on my property, I had numerous problems with the tradesman (bill harding - harding construction) and he ended up walking away with close to £9000 leaving my property half finished and a total mess.
I contacted Rated People for assistance in tracking down this tradesman, I was only provided with a phone number and email address and this was no enough to summon him to court. I asked Rated People to provide me with his details so I could send him court letter. I was told that this was something Rated People could not do.
I used their service because I believed they were safer than traditional methods, this is obviously not the case and when something goes wrong they leave you high and dry.
I am a tradesmen, i have done many jobs on rated people and had full 5 star overall rating from all previous customers apart from the huge lead fees and cheap skate home-owners i got by using it, my account was getting used by some1 else (hacked)and when i called them up to question this they just didnt not help at all i verified my identity and original account details and even scanned them my driving license and bank and they would not alter the account as the name on account and bank details dont have to match which is so dodgy this allowed my bank details, address and details to still be used by the hacker they do not have the resources to check anything or brains just want money from lead fees do not use tradesmen and homeowners especially if the tradesmens details dont have to match anything very risky for every1
Rated people do not check qualification, or references, they allow trades people to put up photo's of other work, and they don't care. A roofer posted photo's of my roof, but I could not write a review as I did not employ him vis this site, I did employ him Happy Tops Roofing, but my roof is leaking +++ and I cannot upload any comments or images, and the customer team informed me that the tradesperson can put what they like on their profile, regardless if it true or not
If you are a tarde person never ever use this company, because they charge you and give to you FAKE review. It is like you try cal to some person to discus the job and that person tell you what for him don't need to do anythink, but that lead cost to you up to 35£.
I contact with and tell what they are scamers and they don't return to me any peny.
So, please if you don't want lose your money ne er use this company.
Rated people go around calling general hard working people Promising a contract free option and then tying you down to 12 months memberships without signature. Totally illegal pursuing in court.
I was scammed a lot of money by a Tradesman. So I left a bad reviews. The review was removed by Tradepeople because did not follow the guideline. You get scammed and you are suppose to be also nice with the Tradesman with the reviews. Plus I was contacted by the trademan and start to threat me Mafia style... STAY miles away!
Answer: I know this doesnt answer your question but the very same thing happened to me on Friday 11. 09. 15. Same thing, I had been a member for almost two years and had nothing but almost 200 positive reviews. I think have spent just over £3000 to date. They dont give you a reason and when you call them they have the information but just wont give you anything. I cant imagine what I could have possibly done to have my account access revoked like this. It makes me feel like a criminal, but the most annoying thing is that they just wont tell me why. I have emailed them this morning but Im not expecting a reply. I too am going to do a SAR which will cost up to £10. It would be interesting to know who else this has happened to and what trade they belong to. I am a Heating Engineer. Ive been led to beleive that Rated People have done this to certain trades(plumbers I think) before when they have awarded a contract to a big company who then takes all that work. If this has happened to you as well then please leave your details and what trade you belong to. This just doesnt make any sense it bizarre.
Answer: I know right!
Answer: Rated people are in business with Experian and Experian are passing peoples credit reports on to rated people, and if your credit history isn't very good then rated people kick you off their site, illegal if you ask me, they need investigating and prosecuting
Answer: I have replied to jobs and they have never rang me back some of them false phone numbers some of them cost me £25
RatedPeople has a rating of 1.5 stars from 163 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with RatedPeople most frequently mention customer service, bank details and phone number. RatedPeople ranks 1405th among Jobs sites.