RatedPeople

OK, After 10 years of being a member of Rated People as a Trade, its time for a giving them review! Let's start with positives than unfortunately for them are totally covered by negative and that why one star from me as scale it's not from 1-100 stars. I think after that long time I have the right to comment on them.

Positives:
1. Absolutely amazing website and the app are done by professionals, easy to navigate, quickly responding with great design and coloristic.
2. Great idea of running a business.

Negatives:
1. Rated People team will not remove customer comments from your account even if its obsessive, vulgar, not fair, simply criminal and racists.
2. Hundreds of false leads that cost between £10-60 each.
3. Extending contracts without informing trade.

I have done around 500 jobs in total using just Rated People site for 10 years' time. I have spent thousands of pounds on the leads and earned around £70k only as 90 percent of the customers from that website looking for a bargain and not professionals that they can't afford. If I would start my business one more time, then all my investments would go into SEO and organic website positioning that is far more efficient with getting a job.
It's very sad that after 10 years of working with them, they can treat you in a very bad and unfair way. They decided to lay, ignore and keep the side of racist and someone that promoting criminality behavior using swearing language and threatening language on trade public profile, that is running under name and surname.

Galus General Building Service's

Do not and I men do not, let a man called Phil from wise way construction advertised on ratedpeople do any ork for you. I have to admit he is a great salesman and I took him on. My garden at the end looked amazing, but rwo months after the job the artificial lawn was lumpy and holding water. I eventually got him back, but was at work so my son had to deal with him, and he said it was a minor issue and said he had sorted it. Shortly after the same issues arose and when I finally got him back he said he had now further identified the issue redug up an area and put more product into the ground, alas two weeks later, heavy rain same issues. I got a landscaper round who immediately stated that Mr Phil wise clearly didn't know his job as the groundwork had been done incorrectly and therfore it was degrading the lawn, it is going to cost me £850 to rectify. I contacted Mr Wise and gave option to rectify to standard or reimburse, he is no the scarlett pimpernel. Today I decided to pose as a tradesman with rated people and said I wanted to join. I asked if I needed to prove my qualifications, insurance etc and they said yes on joining we check all your details and companies house to vet you!, I am now also questioning them. Mr Wise is not to be used, his workers are benefit scammers, yes I have done my digging on him and will be taking him to court

The funny thing is it says in the TV advert and the radio advert become a tradesman join rated people should do not be a tradesman already.
I have been rated people for over 7 years and when I try to leave they kept trying to take money out of my bank sending me Leeds and now harassing me with county court judgement saying I owe money when I said I want to cancel because I'm not happy with the service.
I would avoid there are people who have just finished a office job and signed up pretending they are a carpenter
The are very time to legitimate people on here which is a shame because there are false leads people don't get back to you you don't get refunded.
Furthermore I remember the time when I used to speak to the female owner personally when it first started now I get harassed I got put in front of the quality control team and taken off off the site for a month even though I have the same bank account same person with the same email address and scene phone number over the Christmas period when I need the work most. Nothing but a money-making scam gone crazy
If you are a tradesman then just advertised on Google and the local paper stop having to compete with people in a 30 mile radius and throwing £50 away a month if you are a customer and find someone with nice ratings local you are friendly and reliable and you know they have been in the trade for some years and see pictures of their work not ones which may be downloaded off the internet

Had a kitchen fitted by a ''tradesman'' from this site. The kitchen was fitted okay but the tiling is an absolute joke and the pipework for the water wasn't fitted correctly and flooded my kitchen out behind the fitted cupboards. DO NOT TRUST THE REVIEWS ON THE WEBSITE, THEY REMOVE ANY BAD REVIEWS MAKING THE '' TRADESMAN '' LOOK GOOD WITH GLOWING REVIEWS. AVOID, AVOID, AVOID!

BOUGHT A LEAD FOR MY LOCAL AREA. PHONED HIM HE SAID NO JOB 100 MILES AWAY. CANT GET LEAD MONEY BACK 36£GONE IN 5 MIN.
HAPPEND FEW TIMES NOW SO THATS ME DONE. I BELIEVE AND SO DO OTHER TRADES I KNOW ALOT OF IT IS FAKE LEADS. CANCELLED DIRECT DEBIT NOW. PLS AVOID WE NEED TO STICK TOGETHER ON THIS AND GET IT SHUT DOWN. THINGS ARE GOING TO GET HARD THIS YEAR THEY WILL RIP YOU OFF AS THEY KNOW TRADES WILL BE DESPRATE FOR WORK IN WHAT COULD BE THE WORST RECESSION IN HISTORY. CANCEL YOUR DIRECT DEBITS.IM GOING TO CONTACT THE OMBUDSNMEN. HATE PEOPLE WHO RIP ME OFF

This lead generator charges £40 per quarter plus a fee for each lead you accept, £16 on average, which would be fine except that they don't appear to vet the leads they send out, out of every 5 leads purchased i would get 1 that was good and the rest would either not respond to you or say "I don't need any one now" or "I simply wanted a rough idea of cost", then you would contact rated people for a credit on these duff leads and they would insist that you persue the lead for at least 5 days ( Ime not a salesman ime a decorator) before emailing them for said credit & about 2 weeks later if you are lucky you would receive your credit, in the intervening time you would have picked up more duff leads and on it goes. When you email a complaint they would reply with a sanctimonious reply as if they know more about my industry than i do and ive been in this trade for over 30 years. I rang them yesterday to cancel my membership and reminded them they still owed me 2 credits ( purchased leads that were duff) they told me that to get them i would have to subscribe for another quarter ( £40) and if i cancelled i would lose them regardless of the fact that i first emailed them for one of the leads a month ago and the other over 2 weeks ago and they woud not give me a monetary reimbursment. Rated people send out more leads than any similar company that i have dealt with so far and they let themselves down by not putting more into their vetting process and i have told them this countless times but to no avail.

Cheaters, not recoment to anyone. I joined for one month, I couldn't cancelled my payment, they said that I heve contract for 12 months. Finally I contacted my bank and I canceled direct debit.

THESE SNEAKY G*** TRIED TO TAKE A PAYMENT OUT OF MY ACCOUNT LAST MONTH DESPITE THE ACCOUNT BEING CLOSED 7 MONTHS AGO, MY BANK STOPPED IT, PHONE YOUR BANK TODAY AND PUT A STOP ON ANY FURTHER WITHDRAWLS, VISA ARE ON THEIR CASE!
Alex! You can go and do one buddy!

I have been in business 40 years as a tradesman providing quality service in a professional manner, if you're thinking of signing up with these people
FORGET IT! They have a 4STAR rating because its the people who post the job leads that give the good reviews, most of the bad reviews are from tradespeople that have been ripped off by this company, read a few and you'll see there are too many bought leads that come to nothing because... NO ONE ANSWERS THE PHONE! I know Trading Standards are looking at this company, and rightly so. YOU HAVE BEEN WARNED!
1. The leads can be very expensive.
2. You have a 1 in 3 chance of getting the job.
3. More often than not the phone number doesn't work.
4.75% of customers won't reply to text, chat or e-mail messages.
5. A maximum of 3 tradesmen can buy the lead but the customer will often take the first one to respond if they want the job done quick, the other two will get ignored.

Really bad experience!
We are a small painting and decorating company. We have decided to try Rated People during the winter as it is quiet and were hoping to find more work through them.
Unfortunately, Rated People have been robing us big time and so far they did not offer anyting but lies.
They offer you 14 days test period which is not enough time for you to figure out how bad their service is.
We opted for two leads per month and for the 16 leads we have been sent so far only one customer responded. All the others were dead leads as the supposed client would not answer their phone and would not reply to our numerous emails. No responce at all.
If you complain to Rated People, they will not allow your money back for any of these leads because Rated People have a limit on the amount of leads you can return which is 10% even though 99% of their leads in my oppinion are fake.
If you want to file official complaint, they would not have it and send you to debt collectors straight away.
You are not allowed to cancel your membership if you are not happy with their service and they will not try to resolve the issue whatsoever. Their version of resolving the issue was "keep paying your monthly fees or we will send you to court".
Please do not waste your time and money. If you do not belive me, research the company online and you will find hundreds of complaints and bad reviews.
Stay away!
Do not use!

We had this company to block pave a patio for us, the work was carried out to a very high standard and everything was left clean and tidy