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qvc.com
France
2 reviews
0 helpful votes
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Best Customer Service
September 28, 2019

Everything seems fast and easy. I really like the website.We find a good deals here. Will maybe buy from again in the future. Best Customer Service ever!

Date of experience: September 27, 2019
California
10 reviews
28 helpful votes
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It's all good
June 7, 2015

I love shopping with qvc. I recently bought a water filtration for the kitchen. Awesome price, and fast delivery. Very happy that I'll be able to drink clean water all summer!

Date of experience: June 6, 2015
Pennsylvania
14 reviews
20 helpful votes
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Never tried QVC. Definitely will again! Really surprised that best price on high-end hand mixer would be QVC, but that is what I found and prompt delivery, too. Merrier Christmas.

Date of experience: December 11, 2015
Florida
4 reviews
4 helpful votes
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Wonderful
March 12, 2017

I've only ordered clothing and household linens so far but they have been simply great! Good quality, good value and quick shipping. Will continue with them for years to come.

Date of experience: March 11, 2017
New York
1 review
4 helpful votes
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Buyer Beware
November 25, 2015

QVC IS FAMOUS FOR PEDDLING A BUNCH OF CLOSE OUT CRAP, THAT PEOPLE THINK THERE GETTING A GREAT DEAL ON. WHEN YOU ACTUALLY ADD UP COST WITH THEIR EXTRAS YOUR BETTER OFF GOING TO A STORE AND ACTUALLY BUYING THE PRODUCT. THERE RETURN POLICY IS A JOKE. LOVE OR RETURN IT, YEAH AFTER I HAVE TO PAY SOME RIDICULOUS SHIPPING AND HANDLING CHARGE. You are better off shopping at Costco or Bed bath and beyond. Final thought QVC does not stand behind their products!

Date of experience: November 25, 2015
New York
4 reviews
2 helpful votes
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Lack of customer service
January 16, 2024

QVC had a good reputation at one time. Ordered boots that came in a broken box, wrong color and worn.

Date of experience: January 16, 2024
Colorado
8 reviews
9 helpful votes
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AWFUL!
March 9, 2015

My mother ordered me some cute figurines and they arrived smashed up! Called to see about a replacement and they refused even had to scream at 2 different managers to get her money back! WILL NEVER ORDER FROM HERE!

Date of experience: March 9, 2015
Pennsylvania
1 review
4 helpful votes
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Crooks!
December 30, 2023

If I could put zero stars I would! The first time purchasing from QVC. Yes I received my item but then I returned it because it just wasn't something that was needed. They receive their product I never received my payment back got on the phone with a customer service rep She told me that I was supposed to call when they receive the item nowhere does it state that She also stated that if I called after I brought it to the place to send it back once that label scanned in she could have gave me my money in 30 minutes again nowhere in their return policy does it tell you to do that. But she couldn't give me my money in 30 minutes on the phone just now!? It states after it is sent to their building and delivered that my refund should be there in three business days 5 to 7 the longest. 7 days go by still no money back on my card so I call them and they sit there and proceed to tell me that I was supposed to call them once they received the item REALLY SINCE WHEN!?. Then after she tells me it's going to take another 5 to 7 days for me to get my refund back another five to seven days.
I feel they like to make up stories in order for you not to get your money back absolutely will never order from this place ever again! All I know is if they refuse to give me my money back but I gave him their product back in the same condition they sent it. That is considered theft and they won't like the outcome!

Date of experience: December 30, 2023
Illinois
1 review
0 helpful votes
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Great Experience
August 1, 2021

I have ordered from QVC company several times. They always process my order right away and I have my order within a few days. The website is easy to use, prices seem very reasonable for what you get.

Date of experience: July 31, 2021
California
22 reviews
43 helpful votes
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Thing order
February 22, 2016

Over priced and they tell you your saving a lot it dont shop there watch to see what out there for sale just for ideals only most there things is last year's or one of a kind

Date of experience: February 22, 2016
California
3 reviews
3 helpful votes
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I had used QVC for the 1st time recently Actually got this computer through them. Was able to get a great deal on a DELL on the very cool EASY-PAY. This was great for me. The product was delivered ON TIME and is a great computer. I was very happy with QVC. They are a bit heavy on the marketing emails, but I will use them again for sure.

Date of experience: January 14, 2015
California
25 reviews
47 helpful votes
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I ordered a Intex 12'x30" above ground easyset pool for my grandkids. It was a Good Deal and really good item for the price. I put it together myself with the help of a 3 and 6 year old and the kids were able to swim same day. I paid $260 total with taxes. With Covid this year the kids have gotten a lot of daily use out of this pool. This is one of the best things I've ever bought for the kids... The pool also came with a pump. This pool is perfect for small children not too deep but deep enough... The kids really Love it... They've been using since early April and still going strong...

Date of experience: June 19, 2018
New Jersey
1 review
10 helpful votes
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GOODBY
April 28, 2020

I CALLED ABOUT A LATE FEE I WAS CHARGED ON MY ACCOUNT. TALKED TO WILLIAM HE COULD NOT DO ANYTHING FOR ME BECAUSE 8 MONTHS AGO I HAD ANOTHER LATE FEE PROBLEM. QVC SEEMS TO BE THE ONLY ONE THAT HAS NOT RECEIVED THESE PAYMENTS, ALL MY HOUSEHOLD BILLS ARE BY MAIL AND NO PROBLEM WITH THEM. THE PROBLEM IS WITH QVC MAIL NOT MINE. ANYWAY, I ASKED FOR THE COMPLETE AMOUNT I OWE SO I COULD PAY IT ALL OFF. WILLIAM COULD NOT GIVE ME THE FULL AMOUNT. HE GAVE ME A PHONE FOR QVC CUSTOMER SERVICE WHICH TURNS OUT TO BE A "LAWYER OFFICE". CAN NOT GET IN TOUCH WITH CSR.SO AFTER 30 YRS, GOOD-BY, WILL SEND IN A CK FOR AN AMOUNT I THINK I OWE.

Date of experience: April 28, 2020
Michigan
3 reviews
1 helpful vote
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Still a favorite but seems to have less variety and inventory from past experience. Still they stand behind what they sell for 30 days. Read reviews and buy with confidence.

Date of experience: December 7, 2016
Philippines
2 reviews
0 helpful votes
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Great quality products.
November 29, 2019

They have a wide range of great quality products to choose from. Also, have nice Black Friday sale prices to take advantage of. So I will be back for more.

Date of experience: November 27, 2019
Pennsylvania
5 reviews
0 helpful votes
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OMG! :)
December 15, 2016

LOVE, LOVE, LOVE QVC! Use this website for everything from clothing to cosmetics to jewelry to household products to electronics! Their pricing can't be beat, great 30 day trial period on everything, easy return policy & excellent customer service!

Date of experience: December 14, 2016
Florida
6 reviews
9 helpful votes
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Everyone loves QVC
March 26, 2018

I have shopped on QVC for years. Never been disappointed. Presentations are well done, hosts are professional and very personable. David Venable could sell snowballs to eskimos.

Date of experience: March 26, 2018
Michigan
8 reviews
10 helpful votes
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Ahhhhhhh my guilty pleasure. If you are watching and order online, you can snatch up a deal at the last minute instead of being in the phone queue!

Tip: go browsing through the clearance area!

Date of experience: February 3, 2015
Michigan
1 review
4 helpful votes
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I BOUGHT FROM THEM ONE TIME IN MY LIFE AND PLANNED ON FINISHING UP PAYING SO I COULD GET SOME MORE. SO I BOUGHT A FEW ITEMS AND WHEN I WENT TO CHECK ON MY ITEMS THEY WERE CANCELED NO REASON NOT EVEN AN EXPLANATION NOTHING BUT TREATMENT LIKE YESTERDAY TRASH AND EXACTLY HOW I FEEL LIKE GARBAGE AND MY FAMILY OF MANY PEOPLE ARE NOW QUESTIONING WHY KEEP BUYING FROM HERE TREAT THEIR OWN THAT WAY.,,0

Date of experience: December 11, 2022
Texas
18 reviews
23 helpful votes
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I ordered some boots from them, and they were delivered within the week, came UPS, and packaged well, and sizes were true to fit. Ordering was easy on the website, good quality products.

Date of experience: March 9, 2017

Overview

QVC has a rating of 2.6 stars from 480 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with QVC most frequently mention credit card, business days and long time. QVC ranks 319th among Bath & Body sites.

service
77
value
61
shipping
66
returns
54
quality
57
+11