QVC

I have a Vitamix blender for years and love it so I wanted to give one to my sister as a gift. When I searched online QVC had a good deal so I checked out the reviews of the company to make sure it's a legit company. I read that it was so I ordered one. It advertised as new machine with warranty and everything. It took a while for her to get it, but she received one. But when she opened the box, she found out that was a used machine. It has clear evidence of usage. So I called the customer service and they were going to replace. They said they don't sell used items. So we sent back the first machine, and waited for the replacement to arrive. It took another month in the process. When she got it, it too had defects and definitely not a new machine. By this time it was clear that this company was lying in their advertisement. We returned the second one, they were supposed to have refunded us, but the only thing we got back was a $10 shipping cost. After 4 months of calling and haggling, we're still out $300 that they never refunded and no Vitamix. NEVER BUY FROM THIS SCAMMER!

I rarely buy from QVC because I don't like to pay for shipping. Sometimes I am not able to find what I need elsewhere so I will purchase from them. I have not figured out why it takes so long to ship items. I have called in the past and never get a straight answer. Seems to be a coincidence that the item will be shipped the day after I call. While I don't expect them to be Amazon quick, it always takes weeks no matter what I buy. The only time I have had to send an item back was when they sent me the wrong thing. I ordered pants and they sent a shirt. A very ugly shirt. I called and was told when the item would be picked up. When no one arrived several days after I was told someone would be there, I called and was told that they don't ever know when someone is coming. So I said I would take it to the post office. Several weeks later, someone showed up at my door to pick the item up. Another example of no communication and poor customer service. On the positive side, other than the one time when they sent wrong thing, I have been satisfied with the items received when they finally arrive. Because I am not a patient person, if I purchase from them again, it will only be a last last last resort.

I ordered Josie Maran 2 large size body butter, I never received it. I was told I had to wait 20 days to reorder, guess what, the product is gone. No kidding, it was a great price. So disappointing

Better hope you do not have an issue with them or Synchrony Bank, have been dealing with this issue since November of 2022, yes it is September of 2023 and I'm still having to call them every month as I do not owe them anything. I have emails from disputes saying they refunded my ez payments and that all future charges have been removed but yet I receive an email every month saying I missed a payment. When I call QVC they say its a Synchrony issue and to call them. When I call Synchrony they say it's a QVC issue and to call them.

I purchased a carry on bag for my daughters trip in a March 2023 of which never came, no refund no response from them for a replacement. I will never purchase from there again!

I HAVE BEEN SHOPPING WITH QVC FOR AT LEAST TWENTY YEARS. THE CLOTHING IS SOMEWHAT STYLISH AND NOW WAY OVER PRICE. I THINK QVC LACK DIVERSITY WITH MANY CLOTHING ITEMS. I HAVE DECIDED TO SHOP ELSEWHERE. I HAD PROBLEMS RECENTLY, ON MY FLEX PAY. I NEEDED TO CHANGE A DATE. CUSTOMER SERVICE GAVE A HARD TIME. IT WAS ONLY CALLING THREE TIMES THAT I RECIEVED RESOLUTION. I AM A SHOPAHOLIC AND BUYS THOUSANDS OF ITEMS PER YEAR ALL RETAIL.AS OF MAY 2023,

I had ordered a PS5 system using their easy pay system and my item got shipped (after a week)! The item then got lost in the mail so they offered me a credit towards a new system with the option of easy pay. Went through checkout and it wouldn't allow easy pay like they promised. So now i'm stuck with a bill on my credit card and credit with them. I used my credit towards 2 playstation 5 games because i ordered one elsewhere. Just be wary ordering from them because items get lost in the mail to much. I talked to various people saying they use a carrier service that looses a lot of items. A Playstation 5 is expensive so needless to say i'm terribly disappointed with QVC. If my first order (THAT GOT LOST) allowed easy pay why didn't my second order accept it? I have since went elsewhere because i can't pay almost $1000 in full and i got good credit so i have no idea why they didn't accept me the second time. I went to walmart to get one and i have cheaper payments to make using affirm. I wish i just did this in the first place but i jumped the gun with QVC to fast! Never again with them!

Have mebership with you despite paying monthly member fees, whenver i book im asked to make a co payment as resort is not on your portfolio yet its on your resorts lsiting.
Booked at DBN SPA, was put in dingy room on the 14th floor despite paying R1065.00 to you for the =wekene. Booked out early due to crappy service

QVC is my favorite brand and i like all products. Results are amazing. Quality and Quantity is superb. Price is affordable. Happy customer. Recommended to friends and family.