QVC

Today I made my QVC easy payment for the month. I also purchased a product today. When I signed into my bank app I saw an extra charge for $9.75. I called QVC and I was told I was charged a pre-authorization fee that will be back in my bank acct 2-3 business days. The 2nd time I called I was told, "I don't know". I called my bank and they said call in the morning to see what's going on. I called QVC a third time and was told it's a Pre-authorization. They never charged a pre-auth before. I've done business with them awhile so why would they do this now? The only other time I had an issue with QVC was when they didn't deduct my monthly payment for the month until 3 weeks later. I was charged an overdraft fee but the bank credited my account. Google Play has lots of games that "pay" you when you win but very few actually tell the truth and you're instructed to watch 30 ads in the next 24 hours. Who has time for that? They ended up disappearing into thin air. Anyway, feel free to reply. I read a lot of the reviews and it's a shame we live in a country that has dodgy customer service and doesn't appreciate their job. If this is a plan to make unauthorized charges by customer service reps then act dumb about it then this purchase will be my last. In my younger day I would have chewed a new a-hole for them and felt my wrath.

They are really made my shopping time easier and now I enjoy it. Also they have a big variety of what I want to buy there. And every time I have a full basket of stuff for my home.

QVC is my favorite brand and i have used many products of QVC. I liked it and result is great. Quality and Quantity is superb. Price is affordable. Customer service is helpful. Highly recommended.

Total for items purchased 419.00 and some change. I was suppose to make in installments of $52.73. Couldn't first couple months so made minimum payment of $25.00 (twice) the following month received a bill with balance of $446.02 I figured must have been interest or something. Paid them $446.02. I get a bill the following month, says $87.10... by now I am thinking WTH. But paid it, following month I get a bill for for $52.73 I call QVC they said I didn't owe anything and anything I ordered prior to that was paid in full ( which I have confirmation #) they told me Synchrony had bought out their accounts and there had to be a communication problem. They closed my account, and yet this month got a bill for the $52.73 plus they tacked on a $25.00 late fee. NOT PAYING ANOTHER PENNY, WANT MY MONEY THAT IS OWED TO ME AND QUIT SCREWING WITH MY CREDIT! None of Synchrony' s explanations made any sense!
Total= 419.00
Payments I made: $25.00, $25.00, $446.02, $87.10 you would think a bank could do the math

I have been shopping at QVC for 15 years. I have been very happy until 2 years ago, I bought a set of Victorian dolls for christmas. They were fairly inexpensive but used easy pay. I was sick and did not get to bank to deposit. I think it was last payment of 7.00. I did not receive a letter and they sent me to collections. I went in 3 times and tried to pay them. They said everything was ok. But when I tried to order again my account was frozen. I told them I had paid within month after I was sick. But they didn't tell me it was in collections, they didn't do the payment and I didn't know. Do Now I Have This On My QVC Credit Staten ABC They Said It Remains. They never take it away. I do not use QVC any longer. They started getting very expensive items. And I had bought Downey and Burke for over $300.00 but now they sell items for $1000. 00. Also I loved their sheets but last ones were terrible. I read they now get them from china. And the QVC brand of cookware was the best. The guarantee was forever and even if received as gifts. But when I was in "suspense" I couldn't return a skillet. I had to open my account to return. It's a shame that they are changing and not for the better.

Mom mother passed away on Oct. Of 2016. In December of that year, I received a package from QVC. Inside was a pair of very uncomfortable looking blue plastic shoes and an invoice for $6.39 that was charged to my debit card. Having had issues with my identity in the past. I returned that package and went to the bank to change accounts and isolate checking accounts from other accounts. I then called QVC to inform them of their mistake. I was thinking that would resolve the matter. I could not of been more wrong.

QVC was less than understanding, suggesting to me my dead mother must of used my card (guessing illegally since she is not on my accounts) while she was alive and ordered shoes that would not have fit her to be deliveried after he death.

Today, I recieved a threat letter. I have never done business with QVC and now will warn everyone I meet that QVC is no better than a criminal organization that is using our legal and cerdit reporting system to extort money from people who owe them nothing and have little recourse.

So far taking care of this issue has cost me over 3 hours and counting and yes for fun shake I am documenting everything. If only our court system was accessible and equitable to all. Instead, mistreated and abused consumers are left with few options other than to complaining on line.

I REACHED OUT ON QVC CHAT TO RETRIEVE AN UPDATE... CUSTOMER SERVICE AGENT WAS VERY RUDE. I CALLED AND MADE A COMPLAINT ON THE AGENT. THE AGENT TURNED AROUND AND CHARGED ON MY ACCT W/O MY CONSENT. THE DRESS EVEN WENT TO MY OLD ADDRESS. I CALLED AND STATED, I WILL BE PRESSING CHARGES FOR A FRADULENT TRANSACTION. QVC ENDED UP WIPING MY ACCT! I CAN NO LONGER VIEW ANYTHING! DO NOT TRUST QVC! LOOK AT YOUR STATEMENTS! YES, THEY ARE FRAUDS! YOU THINK BY WIPING MY ACCOUNT I WOULD GO AWAY? REACHING OUT TO THE BBB... THIS IS ALSO A PRIVACY ISSUE! SHAME ON YOU QVC!

I have been with QVC since the start. They always had great customer service and always put the customers first. Their service in the last couple of years has become horrible. The quality of the merchandise is not to what it used to be. I purchased an item and ask to exchange it for a difference size, customers service advised me that they will send the other size out as soon as the post office receives the item. It's going on 2 wks and nothing so I looked at my account online to find out they not only didn't ship out the new size item, but they still haven't received the returned item. I called and found out the item is in CA, one state from AZ. The rep told me it first went in the other direction to TX before going back to AZ and then onto CA. I was also told the previous rep did not note anything in my account and never shipped out the other size. Now the item is sold out! It is so frustrating to lose an item you were expecting because of horrible customer service reps. I did ask for a manager, however, now you have to wait for them to call you back.

A couple of months ago I was informed that an item I purchased on auto-delivery was being canceled with no explanation. I called and was told they weren't making enough money to continue the auto-delivery program for that item. It's sad to see how far down QVC has gone. They have now lost another customer.

My first order here and I was really impressed it came 2days early and I got the ps5 for a good price was really nervous cause I read reviews after I had already paid smh (silly) but the product is here and like I said it came 2 days earlier than originally scheduled

I've had cause to submit two reviews to QVC, both negative as a result of delivery problems. Recently, I've had one order "lost in transit", followed by another "lost in transit" and then a third "lost in transit". In the case of the third - a quantiy of Begonias, the replacement shipment duly arrived via Hermes - absolutely smashed to pieces - something I've experienced bfore with that carrier more than once. Read th reviews of Hermes, and the reviews of Begonias from QVC. The fact that BOTH of my reviews were rejected by QVC leads me to regard ALL of their claims of FIVE STAR reviews with suspicion. It appears they'll only publish favourable reviews.

I just purchased a "heavy, rubberized" drain board and rack from qvc. Drainboard is cheap, hard, thin plastic. I will NEVER buy a product again from qvc. You shouldn't either.