CHRISTINE E.

I CALLED ABOUT A LATE FEE I WAS CHARGED ON MY ACCOUNT. TALKED TO WILLIAM HE COULD NOT DO ANYTHING FOR ME BECAUSE 8 MONTHS AGO I HAD ANOTHER LATE FEE PROBLEM. QVC SEEMS TO BE THE ONLY ONE THAT HAS NOT RECEIVED THESE PAYMENTS, ALL MY HOUSEHOLD BILLS ARE BY MAIL AND NO PROBLEM WITH THEM. THE PROBLEM IS WITH QVC MAIL NOT MINE. ANYWAY, I ASKED FOR THE COMPLETE AMOUNT I OWE SO I COULD PAY IT ALL OFF. WILLIAM COULD NOT GIVE ME THE FULL AMOUNT. HE GAVE ME A PHONE FOR QVC CUSTOMER SERVICE WHICH TURNS OUT TO BE A "LAWYER OFFICE". CAN NOT GET IN TOUCH WITH CSR.SO AFTER 30 YRS, GOOD-BY, WILL SEND IN A CK FOR AN AMOUNT I THINK I OWE.