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qvc.com
New York
1 review
3 helpful votes
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QVC credit card billing
November 1, 2015

I have just started to review my billing... normally just glance at my bill and pay what is due, mostly because I have been very ill and just trusted QVC. I'm not saying they are wrong, but I have gone over and over my bills from them lately... especially when something has been returned by me... and I just don't understand how they are figuring it out. I returned something... that was REALLY when I became thoroughly confused. I just wondered how many people understand their bills!

Date of experience: November 1, 2015
Arkansas
51 reviews
44 helpful votes
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I recently ordered a toy from QVC for a Christmas present. Another popular retailer offered it online for a cheaper price, but was sold out, so I had to get it at QVC. The quality was as expected and shipping was quick. I was disappointed I had to pay a higher price for it than other retailers offered though. If you are paying in full for something you can probably find the same products for cheaper elsewhere. Otherwise it was a great experience.

Date of experience: January 29, 2021
Denmark
2 reviews
0 helpful votes
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They have been
July 29, 2020

They have been taking money recurring out of my bank for items i have already paid for. When you try to call them it says to go to the web site and now my account is locked. What the H are we supposed to do call me lori bartow *******262 now or attorneys here we go

Date of experience: July 29, 2020
California
9 reviews
6 helpful votes
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Love This Place!
November 4, 2015

We have all been there sitting awake at 3am watching the knife sets, the dolls, those "But Wait! There's More!" type of programs. God how I love them! I think when I finally kick the bucket my kids will go into my spare room and find just a wall of QVC boxes. They will know why there is no money left hahaha!

Date of experience: November 4, 2015
Connecticut
1 review
0 helpful votes
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I ordered a My Pillow from qvc, and it was stuck in shipping for 10 days at Rock Mount NC. Funny I thought the things were made in Minnesota, and you would think it would just be dropped shipped from there. So I contacted qvc and they asked if I wanted a re ship and I said yes. Next email states that they couldn't re ship and were giving me a refund that may take 2 months. What a terrible customer service, Amazon, Ebay and any other credit in days not months, or they would have spent more to buy a item and send to the customer to keep them happy. I will never buy from qvc again, and it was my first time buying and my last. I cant believe the My Pillow guy does business with them.

Date of experience: February 27, 2018
Florida
1 review
9 helpful votes
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Fraud
July 19, 2023

I tried to order a MacBook my bank account was charged $300 and some change then they sent me an email stating my order was cancelled I called and asked why they said they ran a credit check on me which I never authorized to be ran and all they had was my debit card number and address so I'm curious how they would even know anything about my credit with just that information... Nice scam they are running here

Date of experience: July 19, 2023
New Mexico
3 reviews
3 helpful votes
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Love, love, love QVC
April 13, 2013

Love, love, love QVC. Love that a lot of great products are offered with 3 to 6 month payment options. Love the great quality of their products. I have been shopping with them for the last 7 years and have only had one defective item. I called customer service... which is excellent btw... and they cheerfully offered a refund on the item. QVC is a quality company that put customers as a # 1 priority.

Date of experience: April 13, 2013
California
1 review
3 helpful votes
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The cost is soon much.
September 11, 2023

Love Susan Graver. The price you are charging is ridiculous. How the heck are people suppose to afford this stuff?
The cost of your items are suppose to be something people can afford, but they are not.
Qvc used to be somewhere people could get a great deal, NOT anymore. What the heck is wrong with you guys now?

Date of experience: September 10, 2023
Texas
13 reviews
32 helpful votes
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I have never used QVC to a huge degree because they make me pay tax and NO OTHER online shopping site does wit the exception of the one located in my state.

Also the shipping is higher than other sites.

QVC isnt what it used to be and I think its over priced. But they are located n the NE so perhaps for the people living there, the prices are good.

I only order if its something I really like and cant get anywhere else.

Orders do arrive on time and they have a good return policy

Date of experience: June 25, 2016
Virginia
3 reviews
1 helpful vote
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Love!
August 16, 2021

I've been a customer of QVC for years! I love the wide variety of products they offer and the best part is that they provide a easy payment option per month. The products are of high quality and most are reasonably priced. The customer service is exceptional and delivery has always been on time.

Date of experience: August 16, 2021
Pennsylvania
7 reviews
7 helpful votes
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SO far i'am impressed.
December 24, 2015

I've only ordered one item from them, a Laptop an I love it. I like, that I can pay monthly due to the fact I am a Senior Citizen on fixed income.As soon as I pay my computer off I will be ordering again.So far so GOOD

Date of experience: December 22, 2015
8 reviews
7 helpful votes
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They have discounts now!
September 21, 2018

I already bought a Christmas present for my sister. I know it is too early, but I couldn't help, they provide so generous discounts now! And it is a very good price for 24 piece collection. I also got something for me. I love that apple cider shower gel.

Date of experience: September 21, 2018
Pennsylvania
30 reviews
27 helpful votes
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Shopping for fools
May 23, 2016

This company will try to squeeze money from customers anyway it can and the most practical way for them is via unjustifiable charges for shipping. The products are low quality, the service is bad and costs to customers are outrageous.

Date of experience: May 23, 2016
Texas
1 review
5 helpful votes
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Will not honor warrenty
December 5, 2022

Attn anyone who buys through QVC.com or square trade.com I bought aftershock headphones through them with a 3 year warrenty. Square trade will not honor the warrenty with receipts and qvc has told me that is not their problem. So in essence I paid almost 200 dollars for nothing. I plan to post this on their page and file with the bbb. This makes absolutely no sense and very disappointing as I have shopped with them for many years. Sad qvc does not make good or get on square trade ro honor warrenty purchases. They have lost this customer and I hope many more.

Date of experience: December 5, 2022
Florida
5 reviews
5 helpful votes
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Very professional
June 11, 2015

Have bought item and also returned items with this company. They are well trained customer service reps. Never had a problem with them. Good quality and good prices as well. Courteous and thorough service.

Date of experience: June 11, 2015
South Carolina
5 reviews
4 helpful votes
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I order a LOT from QVC. On a regular basis I have used them for years now. I have bought household items and clothing. If I don't like something or if it doesn't fit. It is easy to return. If I have a complaint it would be the cost of shipping to return the product. I have had to return several things and the cost is rather high... they will say "Try it for free". But it is really try it for shipping costs. Makes you want to go to the stores again.

Date of experience: October 9, 2015
Oklahoma
10 reviews
16 helpful votes
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Not always satisfied with product. S&H high. You have to pay S&H to return product. Like the 30 days to see if it is what I want, quality is good, and if I will use it, etc. No problems with returning it except what I stated before.

Date of experience: January 21, 2015
Pennsylvania
2 reviews
7 helpful votes
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Good so far
September 4, 2016

I've only ordered a vacuum, which I thoroughly enjoyed. Shipping was fast, I thought the costs were reasonable. I did the easy monthly payments which made my life easier. Overall I thought the experience was better than average.

Date of experience: September 4, 2016
Hungary
3 reviews
24 helpful votes
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Advice don't buy big ticket items from them. I asked for the returns department they don't have phones I was told. They said no to talking to supervisor. Now taking pmt for bed I don't have.
Sad bunch.

Date of experience: January 20, 2016
Kansas
1 review
1 helpful vote
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Qvc SUCKS...have you seen the stock lately?...anyways, qvc had a person hocking swim wear coverups for FEMALES (What is a woman?) and the host ends up showing the viewers her $#*!ty homemade tatto... c,mon qvc, us viewers deserve better.

Date of experience: June 16, 2023

Overview

QVC has a rating of 2.6 stars from 480 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with QVC most frequently mention credit card, business days and long time. QVC ranks 319th among Bath & Body sites.

service
77
value
61
shipping
66
returns
54
quality
57
+11