I ordered a My Pillow from qvc, and it was stuck in shipping for 10 days at Rock Mount NC. Funny I thought the things were made in Minnesota, and you would think it would just be dropped shipped from there. So I contacted qvc and they asked if I wanted a re ship and I said yes. Next email states that they couldn't re ship and were giving me a refund that may take 2 months. What a terrible customer service, Amazon, Ebay and any other credit in days not months, or they would have spent more to buy a item and send to the customer to keep them happy. I will never buy from qvc again, and it was my first time buying and my last. I cant believe the My Pillow guy does business with them.