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2.6

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QVC Reviews Summary

QVC has a rating of 2.6 stars from 480 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with QVC most frequently mention credit card, business days and long time. QVC ranks 8th among Bath & Body sites.

service
77
value
61
shipping
66
returns
54
quality
57

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Connecticut
1 review
3 helpful votes
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Human dog beds
October 12, 2023

Ordered the human dog beds in Aug, Never received, no credit received, even though promised. No reply.

Date of experience: October 12, 2023
Missouri
1 review
3 helpful votes
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Poor quality
October 12, 2023

Why are the clothes they are selling made in Vietnam and very high priced poor quality when you get them

Date of experience: October 12, 2023
New York
2 reviews
5 helpful votes
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Better hope you do not have an issue with them or Synchrony Bank, have been dealing with this issue since November of 2022, yes it is September of 2023 and I'm still having to call them every month as I do not owe them anything. I have emails from disputes saying they refunded my ez payments and that all future charges have been removed but yet I receive an email every month saying I missed a payment. When I call QVC they say its a Synchrony issue and to call them. When I call Synchrony they say it's a QVC issue and to call them.

Date of experience: September 26, 2023
California
1 review
4 helpful votes
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I decided to try out QVC since they had a great deal for first timers, and my neighbor had found a great deal on Apple air tags. First thing that happened--they disappeared from my shopping cart. Found them again, added them again--then they said they couldn't ship to CA. Um, my neighbor had just ordered some to be shipped her with no issues. Tried again, this time I got that none of my methods of payment were acceptable, even though I knew the cards were good. Finally got the stupid things in my cart and this time it showed I had already used my promo code. Final try, I called customer service and the woman told me they had been sold out of them since July. Um, no, my neighbor got them and adding them to my cart was not the problem. I don't know how this is supposed to encourage new customers but it was definitely my first and last visit to QVC.

Date of experience: September 17, 2023
California
1 review
3 helpful votes
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The cost is soon much.
September 11, 2023

Love Susan Graver. The price you are charging is ridiculous. How the heck are people suppose to afford this stuff?
The cost of your items are suppose to be something people can afford, but they are not.
Qvc used to be somewhere people could get a great deal, NOT anymore. What the heck is wrong with you guys now?

Date of experience: September 10, 2023
Pennsylvania
1 review
9 helpful votes
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I purchased a pair of sneakers they were clearence but $ 90.00. You hear the host say repeatedly no worries if they don't fit we will take them back. Try and buy with easy pay. We'll it's a lie. I purchased a half size bigger and they were still to small. Guess what no return allowed. I have been a customer of QVC for years. Not any more. Buyer's beware.

Date of experience: September 7, 2023
Oklahoma
1 review
5 helpful votes
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Customer service
September 5, 2023

Ordered a pair of shoes. They arrived. I instantly tried to return them because they were so tight. I wanted a half a size up the exact same shoe. For 3 weeks I kept chatting emailing and calling. Each person kept saying sure we will send you that return label right out. It's no problem to switch up for a half of size. I have waited for 3 weeks still no return label. Finally my last time I spoke with someone on chat and they said that she was non returnable so a waste of money and 3 weeks and horrible lying customer service

Date of experience: September 5, 2023
Georgia
1 review
6 helpful votes
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QVC refused to post a question and a review about Temptation's products being made in China. Why not?

Date of experience: August 24, 2023
Georgia
1 review
4 helpful votes
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Unauthorized charges
August 22, 2023

I am tired of having to come and fix your mistakes. I have had an authorized charges on my credit card. I've had plenty of things sent to me that were wrong or used when I purchased them as new. I'm going to close my account.

Date of experience: August 22, 2023
Mississippi
1 review
1 helpful vote
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Ripped off
August 19, 2023

I order from QVC on Facebook and got ripped off. Don't order from QVC. The are crooks. They blame someone else.

Date of experience: August 19, 2023
Arizona
1 review
3 helpful votes
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I purchased an item from QVC, I wasn't 100% sure I wanted it, so I made sure it was returnable. When I received the item, I definitely didn't want it. I logged on and it said it wasn't returnable, what? It was now on clearance, mind you it wasn't when I bought it. So, now it is not returnable. I tried to return it 1 week after purchasing it. I couldn't believe it!

Date of experience: August 11, 2023
Illinois
1 review
4 helpful votes
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Ridiculous policy
August 10, 2023

I had a collection for $80.00 for about a year and had changed credit cards and didn't know it, I had not used my account and when I went to use it and found and paid it off they closed me indefinitely? I reach out to Corporate they were no help, for $80.00 I'm being treated like a convict? My credit is good and would spend dollars, who do I appeal to for a one time error?
Lenora Goode
334/657-9780

Date of experience: August 10, 2023
Michigan
3 reviews
2 helpful votes
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I was suppose to recieve my item today. I called earlier said this item has been shipped. It just shipped on the 2nd. I was suppose to recieve this item today which is the 2nd. I said I won't be coming back to my house on the 5th. They told me to have someone pick up the item so I can return it cause I said I want to cancel it. The lady was rude. If that's the case they can go pick up the item. I'm not going to be home. I went home and sat at home all day because I ordered this item and was suppose to have it by the 2nd today, not the 5th. If that's the case I would've never ordered it. I'm so grateful I stuck with my 1st mind and didn't apply for their credit...

Date of experience: August 2, 2023
Florida
1 review
9 helpful votes
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Fraud
July 19, 2023

I tried to order a MacBook my bank account was charged $300 and some change then they sent me an email stating my order was cancelled I called and asked why they said they ran a credit check on me which I never authorized to be ran and all they had was my debit card number and address so I'm curious how they would even know anything about my credit with just that information... Nice scam they are running here

Date of experience: July 19, 2023
Pennsylvania
1 review
0 helpful votes
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Tried Taking money not owed makes you wait so much longer for refunds and returns. Than other retailers.

Date of experience: July 16, 2023
Indiana
1 review
1 helpful vote
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Horrible customer service
July 6, 2023

I purchased a carry on bag for my daughters trip in a March 2023 of which never came, no refund no response from them for a replacement. I will never purchase from there again!

Date of experience: July 6, 2023
Georgia
2 reviews
5 helpful votes
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Purchased a Cooks essentials ice cream maker and paid for it as I am suppose to do in good faith. The machine is a piece of C***p. I was led to believe by their TV show that this machine makes better ice cream than the store bought. Far, far away from the truth. Worse ice cream I have ever experienced. I then tried to make a return as they say is simple and more than fair. They want $10.95 to return a piece of junk. Then I tried to write a review and their site would not let me. This is called a sham. I took the machine and put it next to a dumpster and will let the dumpster divers eat frozen cream. I will continue to let the public know about this has been institution. Stay away from this sham company and go to Amazon.

Date of experience: June 24, 2023
California
1 review
1 helpful vote
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I am the victim of fraud order on HSN and QVC closes my account without even askinmg the circumstances.NOT GOOD

Date of experience: June 17, 2023
Kansas
1 review
1 helpful vote
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Qvc SUCKS...have you seen the stock lately?...anyways, qvc had a person hocking swim wear coverups for FEMALES (What is a woman?) and the host ends up showing the viewers her $#*!ty homemade tatto... c,mon qvc, us viewers deserve better.

Date of experience: June 16, 2023
Maryland
2 reviews
2 helpful votes
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PURCHASES
May 30, 2023

I HAVE BEEN SHOPPING WITH QVC FOR AT LEAST TWENTY YEARS. THE CLOTHING IS SOMEWHAT STYLISH AND NOW WAY OVER PRICE. I THINK QVC LACK DIVERSITY WITH MANY CLOTHING ITEMS. I HAVE DECIDED TO SHOP ELSEWHERE. I HAD PROBLEMS RECENTLY, ON MY FLEX PAY. I NEEDED TO CHANGE A DATE. CUSTOMER SERVICE GAVE A HARD TIME. IT WAS ONLY CALLING THREE TIMES THAT I RECIEVED RESOLUTION. I AM A SHOPAHOLIC AND BUYS THOUSANDS OF ITEMS PER YEAR ALL RETAIL.AS OF MAY 2023,

Date of experience: May 30, 2023