Ordered a pair of shoes. They arrived. I instantly tried to return them because they were so tight. I wanted a half a size up the exact same shoe. For 3 weeks I kept chatting emailing and calling. Each person kept saying sure we will send you that return label right out. It's no problem to switch up for a half of size. I have waited for 3 weeks still no return label. Finally my last time I spoke with someone on chat and they said that she was non returnable so a waste of money and 3 weeks and horrible lying customer service