No service in area didn't receive my free tablet and got charged 50 dollars more than why I was supposed to. Now am getting run around about the phone warranty. If I could give zero stars if it would of let me.
Having Q Link kind of reminds me of dial up Internet! Takes forever to send pics or video. Videos don't stream smoothly. I've had a few dropped calls, and the free laptop they advertise is not free! You have to pay like 10.99 for it and it's probably worth 5.00. Customer service people have been friendly. I give 3 stars for that.
My only complaint is halfway through the month my data does slow down quite a bit. If I turn airplane mode on then off again, it will usually fix it for a lil while. It's free service so I hate to complain about anything, am truly grateful for this blessing.
Hello Cuban they're always doing me right I've been with q links for 12 years now but I love their service I love everything about them
My phone is old it don't work right.I asked if they can upgrade the phone.it cuts on and off by itself.I need a new phone.please.I can afford straight cash but can do a payment plan please.Torsha Powell.
This is the worst phone service. They do not give you unlimited.they get money from our goverment to pay for this service. But then we don't receive it. I have sat on hold hours to speak to someone. Read other complaints you will see that this company is a scam.
Well Q Link wireless is by Far the Best Free phone service I've ever seen. Or had! The customer service is awesome as well as, friendly and helpful! Thanks to All of You. If you qualify, why not give it a try. I an pretty sure, you will also be impressed!
Thanks,
Samantha SinClair
At first this company was great. Then they told me i had to pay for new phone. Ok I did the $19.99 one. Ok so it states wait 24 to 48 hours to go from processing to shipping. It's been a week. And you can't get an answer on how long just to wait. I really hope they don't let me down. If it take this long what about the tablet. I hope more people will make reviews this company gets millions of USDollars and my 19.99 where's my phone and the tablet you promised?
They do not tell you this, but your *FREE* tablet requires a $10 co-pay. I also had a VERY difficult time finding out how long it takes to arrive... 6 - 8 weeks. WHY is it so hard to find that out? Also, every time I call, it takes at least 3 mins. To get through the automated voice prompts!
It was good for a few months no problem.
Then it all went down hill.
Lost service in certain areas but that is expected with all carriers.
Your internet will slow down almost enough to where it won't work when you reach the maximum usage of data. They claim to have unlimited but not true. They do not respond to emails and customer service you cannot understand them. They restrict your websites. I tried even after a new phone. I wouldn't recommend.
Thank you for all of your assistance helping me set up my new phone plan! No more monthly cell phone bills^_^ I had the Mint Mobile 12 month (1 year) plan which was in its final month, so that's why I had to switch as soon as I could. I'm very satisfied with the service, thank you again
The fact that we are in a time in our country where gas prices are through the roof and food expenses as well as rent. This program is a breath of fresh air for anyone just getting by or barely getting by, as a newly single woman i had to rebuild and start over, i'm so thankful
Signed up for a free phone
Should not complain right.
Well it automatically started taking payment from ebb till exhausted.
Sent a low end Worthless tablet again not ordered just taking more money fromm ebb.
The internet service has been incredibly slow...
Really sucks...
Not recommending.
Do not pay for unlimited service. They cut your data off due to excessive use! Talk about a scam. They don't slow it down. They turn it off! Go with boost Mobile and keep the junk phone as emergency only. Yes it's junk. Taxpayers should sue.
This has saved me from so much worry. I have been worried about how I'm going to pay my phone bill during these expensive times. I can barely buy enough groceries to last for the whole month between me and my toddler. This is a little weight off my shoulder
I'm part of the address confidentiality program. If they send something to my address in my name our lives could be in danger. But they don't provide an option to send to P. O. Box or just using your initials. Under law they are supposed to not publish this information but someone named "Thomas" did not care or maybe comprehend English. I wanted to sign up for a phone for emergencies they don't provide phones.
I called waited on phone for 20 minutes and this guy couldn't care less about my situation and refused to help. It's scary what these people do.
They say you will have unlimited calls and data. You do not. They offer hotspot service but you only get about 3 days service per month at most. Customer service reps have poor English skills. This wireless service is really poor. Only use this service if you're desperate and don't need data. Phones work like they're refurbished. Keypad often malfunctions. Buy a cheap phone if you're low on cash and need the call service or a backup phone. I paid 90 dollars for a phone and it was a total waste of money.
Suddenly this weekend I am without phone service! "My Mobile Account has been closed"... why? And getting through to a live person is impossible. I was under the impression that Q Link had 24/7 tech support... no way. I am going back to Verizon on Monday. I am getting exactly what I paid for by signing up with Q Link... nothing!
Customer service/call center located in India is shocking for American standards. People answering the phone read from a script and can only assist you with basic things. It took four calls to change an address! Purchased a new phone from them and they said it was delivered, however, I did not get the phone. Was told that I would have to buy another phone! This company is a scam.
I love your service. It's been awesome! It works great, although I'm still learning about it. Everything you've promised is real and you have followed through with that. That's really really important, and hard to find. Thank you!
Answer: Q-Link is a scam operation. REPORT to the relevant state and federal authorities ASAP! Reps are scammers reading from their scripts. Useless and intend to be useless.
Answer: Yes you can it also gives you two months free Amazon prime
Answer: It's not possible to talk to any human cause a real human wouldnt do the shit these fucking foreigner fucks do to people
Answer: I mean they provide cell service not internet that's two different animals all together. LOL you can turn your phone into a hotspot, which then allows you to tether your tablet to the phone and use its cell data but I think actually the only cost is $5 a month that's unlimited everything so I think just about anyone can afford that. But they actually send a SIM card which I believe was for the tablet and I never put it in so it could be it already came with cell service I haven't paid anything in months except for one time $5 and for all I know that was for shipping and receiving. As far as the $30 phone bill the government you already getting free service so you could apply that $30 towards the internet service if you have a provider in the area that's cheap but reliable. Good luck on that. If you need to know how to set your phone up as a hotspot you turn on Bluetooth for one but the best thing to do is just Google it say turn phone into hotspot and connect tablet for Android it will give you full directions.
Answer: Don't do it. It's not worth your time. Free is too much to pay for this piece of CRAP.
Answer: To my experience with this company since 2018 i never had to pay a dime if your being asked for money RUN run very fast they are trying to scam you because this program is 100 % free --phone --sim card --activation--only money out of pocket maybe for 2nd time go around if you loose your phone drop the sim card in the garbage disposal or belter yet the toilet but no $$$$ ALL FREE
Answer: Mine dies the same if I go over a certain amount of data and have ro wait for the new month to get data back on the phone. Doesn't seem right as it should be unlimited huh?
Answer: If it is a real Qlink email and not someone phishing for info when the package comes don't open it, Write on it "Return to Sender" your singing the song in your head, huh. Depending on your age that was an Elvis Presley song in the 50's or 60's. If it asks for any kind of information do not answer. I get one that say my (department store) order is on the way. If you get a text message and says to send "Stop" to a phone number don't do it. Most likely it is testing to see if you have an active, valid number. Anything internet, phone or text that you don't know who or what it is "Spam it" and delete. Even if you know the person there's a chance when you open it. My address book got hijacked on Facebook and sent everyone on it a virus. I don't FB anymore. It's a pretty sorry person that sends a virus to people they don't know.
Answer: I agree with the previous answer I had SafeLink years ago it takes forever to get it's not as good a service I couldn't get calls inside of my residence. It was terrible I would definitely go with QLink it's so much better in so many ways I don't think there's a question here really. They even sent me a free tablet or I think it was $5 although it's older and it's slow it's free and it does work. You have to make sure you connect it to LTE or 4G rather than 5G it is not a 5G tablet nor I don't believe the phone is either it's 4G also.
Answer: Mine got limited data but still can use calls and text if you run out of data. And it's almost June of 2024 and I am still using my free government service. Maybe however you got this program ei. In WA state you have to be TANF or SNAP and sometimes you have to renew you benefits like my food stamps I have to do that every 6 Months in WA state. So maybe you need to check if that's what your state program works!
QLinkWireless has a rating of 2.5 stars from 806 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with QLinkWireless most frequently mention customer service, sim card and new phone. QLinkWireless ranks 3rd among Mobile Carriers sites.