JoAnn H.

Although there are great sellers on Ebay, customer service is non existent, if you need to speak to someone to resolve an issue! There is absolutely no person waiting to help you! No computer either. They set guidelines and if your issue can't be settled within those guidelines you are SOL! I've purchased on ebay for 20 years, but I have never sold anything. There were some issues that I couldn't get past without speaking to someone. That never happened! I sold my item but couldn't follow through because ebay decided how much to charge the buyer for shipping and it was a fraction of what shipping was going to cost. I couldn't ship because I had no money. I couldn't cancel because ebay was holding the money that was paid. I kept very much in contact with the buyer and explained everything that was going on and asked them to request a refund on their end. Because you can't talk to a person and have to follow a guideline only to cancel a purchase, ebay banned me permanently from selling! That's fine with me! It was my first time selling. I didn't understand and I never could get any kind of help whatsoever! I want my whole account deleted! I'm done with ebay for good! And I can't even delete my account OR my debit card OR bank account! So now I'm going to have to close that account and open a new one! Ebay does not need my bank info! I'm not selling or buying a thing from them ever again! I can't believe they are even still in business, they way the ARE NOT THERE!

Having Q Link kind of reminds me of dial up Internet! Takes forever to send pics or video. Videos don't stream smoothly. I've had a few dropped calls, and the free laptop they advertise is not free! You have to pay like 10.99 for it and it's probably worth 5.00. Customer service people have been friendly. I give 3 stars for that.