QLinkWireless Questions & Answers

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Here’s what consumers have asked with answers from QLinkWireless staff and previous consumers.

84 questions answered
2% answered in 1 day
Question:

Has anyone brought a phone to qlink? i would like to find out which ones are compatible cause customer service acts like they don't know .

Answer:

It's on their website. It's not a scam & it's a government help program

By Jeremy H.
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Question:

Is it possible to speak to a human being by calling the customer service number?

Answer:

It's not possible to talk to any human cause a real human wouldnt do the $#*! these $#*!ing foreigner $#*!s do to people

By Dana F.
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Question:

I watch a lot of movies on my galaxy 21 phone. can i also do that with the q link service?

Answer:

Yes you can it's better if you have your phone connected to wifi cause you won't use up all your data

By Laura N.
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Question:

A few days ago i applied for the government free program. i'm keeping my phone and my number. but after looking at the reviews, i have doubts.

Answer:

Don't do it. It's not worth your time. Free is too much to pay for this piece of CRAP.

By Susan M.
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Question:

Thnk you for the tablet you sent in the mail. how do l get internet? and does qlink pay $30 of the internet bill?

Answer:

I mean they provide cell service not internet that's two different animals all together. LOL you can turn your phone into a hotspot, which then allows you to tether your tablet to the phone and use its cell data but I think actually the only cost is $5 a month that's unlimited everything so I think just about anyone can afford that. But they actually send a SIM card which I believe was for the tablet and I never put it in so it could be it already came with cell service I haven't paid anything in months except for one time $5 and for all I know that was for shipping and receiving. As far as the $30 phone bill the government you already getting free service so you could apply that $30 towards the internet service if you have a provider in the area that's cheap but reliable. Good luck on that. If you need to know how to set your phone up as a hotspot you turn on Bluetooth for one but the best thing to do is just Google it say turn phone into hotspot and connect tablet for Android it will give you full directions.

By Tamy K.
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Question:

What is the money product being sold with the free phone giveaway

Answer:

To my experience with this company since 2018 i never had to pay a dime if your being asked for money RUN run very fast they are trying to scam you because this program is 100 % free --phone --sim card --activation--only money out of pocket maybe for 2nd time go around if you loose your phone drop the sim card in the garbage disposal or belter yet the toilet but no $$$$ ALL FREE

By Andrea M.
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Question:

Is safelink a better service? it doesnt offer as many gb of data.

Answer:

I agree with the previous answer I had SafeLink years ago it takes forever to get it's not as good a service I couldn't get calls inside of my residence. It was terrible I would definitely go with QLink it's so much better in so many ways I don't think there's a question here really. They even sent me a free tablet or I think it was $5 although it's older and it's slow it's free and it does work. You have to make sure you connect it to LTE or 4G rather than 5G it is not a 5G tablet nor I don't believe the phone is either it's 4G also.

By Tamy K.
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Question:

My internet service *100% stops* the middle of every month. it resumes again on the 1st. i'm not getting unlimited as advertised. anyone else?

Answer:

Mine dies the same if I go over a certain amount of data and have ro wait for the new month to get data back on the phone. Doesn't seem right as it should be unlimited huh?

By Patrick W.
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Question:

I received an email saying my order was shipped. the thing is i have never been associated with qlink wireless and have ordered anything from them.

Answer:

If it is a real Qlink email and not someone phishing for info when the package comes don't open it, Write on it "Return to Sender" your singing the song in your head, huh. Depending on your age that was an Elvis Presley song in the 50's or 60's. If it asks for any kind of information do not answer. I get one that say my (department store) order is on the way. If you get a text message and says to send "Stop" to a phone number don't do it. Most likely it is testing to see if you have an active, valid number. Anything internet, phone or text that you don't know who or what it is "Spam it" and delete. Even if you know the person there's a chance when you open it. My address book got hijacked on Facebook and sent everyone on it a virus. I don't FB anymore. It's a pretty sorry person that sends a virus to people they don't know.

By Rob S.
Question:

I watch a lot of movies on my galaxy 21 phone. can i also do that with the q link service?

Answer:

Yes, without any problems. No lag, no buffer, just great movies with a great Obama Phone company.

By Michael S.
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