I have an unlimited service plan for data and phone service. My service was interrupted last week because according to them "their system detected that I was in a high usage category" so they shut off my data?! Yes no data unless I was connected to an alternate WiFi. I waited 3 hours and finally got a supervisor who said he was going to give me a courtesy by adding 5gigs to my service. Which seemed to temporarily fix the issue. A week later January 28th, 2024 my entire service Shut off. No phone service no data no nothing, called and of coarse like last time redirected me to an automated service to refill my service plan by paying $20 dollars to add to my plan to get it back up and running even though I have an unlimited data and unlimited phone and text plan already. I tried to explain to the customer service agent what had happen the week prior and how it was resolved and to get me to a supervisor he insisted that there was nothing that he could do, when I asked for his name and employee ID # he just tol me his name was "Michael" and that they weren't required to give me any ID #. After going back and forth with him for at least 10 minutes, mind you I had already been on the phone for over an hour he said he would put me through to a supervisor where I was told by there automated system that my wait time would be 16 minutes …. I waited on that line like an idiot for 2.5 more hours until my phone died because I didn't have my charger on me. Furious so incredibly pissed off. Now is the next day January 30th 2024 and I've literally been on hold through their automated system for 3.5 hours and haven't spoken to 1 person this is outrageous. I looked something up and turns out that they were sued by the federal communications commission recently and they were found guilty of some type of fraud and ordered to pay back 65 million dollars and that just happened in the last couple of months. STAY AWAY FROM Q LINK WIRELESS DO YOUR SELF A FAVOR AND RUN AWY FEOM THIS COMPANY ASAP!
A I'm a current customer of Qlink and a few days ago I decided to get my mom in the program, so I filled out the application for her and had Qlink with my mothers permission to add me as the contact person on her account
And after that I went ahead and selected an iPhone with the promotion that is clearly broken down in the website, where if you get a tablet a $50!will be credited towards the phone purchase
Once I tried to pay I notice that the payment window kept on looping as if the Qlink system was not accepting the payment. Immediately I called Qlink and after been in hold the agent informed me that probably there was a glitch and that they will research and fix their website
Days went by and sure enough I received the SIM card and the tanker but not the iPhone
I waited a few days and nothing and I called Qlink where I was told that they tried calling me but since I didn't answer they cancelled the phone order and that I had to start all over again I proceeded to order only the cell this time since I live already has receipt the other two items, and to my surprise the system had a pop up indicating that my mother wasn't elegible for the discount
I called wqlink and after speaking with a couple of agents they grant me the permission to deal with rhe agents as my mother facilitator. I spent 1 h 35 minutes from one agent to the other in order to get to speak to a supervisor and after explaining the case finally they agreed to send my line to a supervisors and every time the call was dropped, and I had to call another 2 times until I finally so I tough I was getting results. And ro
My surprise this time they transfer my call to a tech support specialist. And after having to explain once more the reason why I need a supervisor I was granted the acces to speak to a supervisor l. The lady was very professional but kept on repeating like a broken record the reason why I need it a supervisor and after going back and forth with her shen comes back in the line the final blow was when she comes back to tell me that my mother wasn't elegible because she had received a tablet.
To me I was clear that since day one when that it was going dealing with a company that advertises an excellent customer service and the reality was the opposite. Hope this email
Make others think before sining with qlink
I'm looking for another service provided to give them
Q Link Wireless has such a wonderful Staffing and assistance for customers
Support. All you have to do is fax them please don't sell my information I'm a California resident or try this one out little animated I mean it's very hard to get a real person on the phone and when you do that really snoty at you.THEY NEED TO REALIZE IT IS CUSTOMERS THAT MAKE YOU OR BREAK YOU. They have misrepresented themselves and taken advantage of the acp program thru deceitful practices and place themself as they are doing you a favor. Well when they advertise free phones and tablets unlimited data talk and text. They get a hook on you and not in good faith they start with free Requires a $10 donation fee for free phone and hey since your interested another $20 they will through in a tablet valued at $100.bla bla bla. You won't be charged for anything until you are completely approved and the product is shipped. Good faith is here now. As time finishes online or by phone wich is rare. Your payment has already been jacked. Meanwhile thru neglect and total ignor. You the happy customer waits for a preprogrammed steal your information and finally week two it has arrived. Junk slow and is programed to make you feel good about getting ripped off and a product that ends up as a grandchild's toy. Or you bring your own and service just stinks. Really the public utilities commission might be surprised by thoughts negative reviews and see the real picture. AFTER ALL Would YOU SHIP WITH A COMPANY THAT CUSTOMER SERVICE YOU CAN ONLY TEXT.EVERYTHING ELSE IS Animation TRUST ME TRY SOMETHING ELSE FIRST. AND MAY GOOD FAITH BE ALWAYS WITH YOU
It's free, it works and I myself, Carl Ryan Lerch, UNFORTUNATELY, am TARGETED and the people that know what I'm referring too would know that being a target IS NO JOKE and IT MATTERS WHO IS IN MY YARD DUE TO THOSE SAME PEOPLE END UP IN MY HOME WHEN IM NOT, THAT BEING A QUESTION FROM A PHONE COMPANY ALSO PROVED THE POINT OF OTHERS TARGETING MYSELF, MY CHILD BEING ILLEGALLY TAKEN BY GOVERNMENT AGENCY'S AND NEXTDOOR NEIGHBORS AND FAMILY AND THEN YEARS AFTER PAYING FOR PHONE SERVICE THEN I FINALLY GOT A BREAK EVEN THOUGH BEFORE QLINK OR HELLO WIRELESS DID NOT WORK AND I ENDED UP GIVING THE NEXTDOOR NEIGHBORS THAT SERVICE AND THEY GOT IT WORKING RIGHT IN MY LIVING ROOM YET IT WOULDN'T WORK FOR MYSELF. THOSE SAME PEOPLE HELPED BREAK IN TO MY ADDRESS AND HELPED ABUSE NEGLECT TERRORISE AND THEY ALSO WHILE SAYING "THEIR HELPING" ONLY TO CONVINCE OTHERS THAT THEIR NOT DOING ANYTHING ILLEGAL AND THAT THEY ARE HELPING WHEN THEY ONLY HELP EACH OTHER AND THEY ENDED UP RAPING MY CHILD. BUT FINALLY WHEN I TALKED TO SOMEONE THAT HAD SAID THAT MY EMAIL WAS LOCKED EVEN THOUGH IT WASN'T AND ME KNOWING HE WAS PROBABLY MEANING THAT MY PHONE WAS LOCKED THEN HE GAVE ME THE UNLOCK CODE AND AFTER THAT QLINK SERVICE HAS BEEN EXTREMELY WONDERFUL AND FREE! NOW IF I CAN JUST GET THE REST OF THE COUNTRY IN THE UNITED STATES TO STOP BEING IMMATURE THEIVES AND CHILD RAPIST MURDERERS AND IF THEY WOULD BE MORE HONEST INSTEAD OF TRYING TO COME UP WITH SOME WAY OF MAKING OTHERS SOUND AND OR LOOK LIKE SOMETHING OR SOMEONE THAT THEIR NOT ALL WHILE BRAINWASHING OUR CHILDREN AND USING OUR CHILDREN FOR SOCIAL SECURITY MONEY WHILE THEY ARE ALSO THE ONES THAT VERBALLY ABUSE, PHYSICALLY ABUSE, MEDICALLY ABUSE AND RAPE OUR CHILDREN WHILE GETTING PAID BY STEALING OUR CHILDRENS MONEY AND WHILE TRYING TO CONVINCE HUMAN POPULATION THAT ITS METH AND THAT IM THE CHILD RAPIST THEIF DRUG DEALING TRANSPORTING NEEDLE PIN CUSHION. WHILE THEY ALSO END UP BEING MISTRESSES AND HAVING CONTROL OF OUR LIFE. AT THE MOMENT SERVICE IS GOOD AND EVERYONE ELSE WHICH IS SO FAR EVERYONE THAT MY EYE SIGHT HAS SEEN EXCEPT KIDS MAINLY THE NEXTDOOR NEIGHBOR SHOULD JUST GO AHEAD AND COME ROLL ONE WITH ME ESPECIALLY IF YOU'RE SMART. BECAUSE I CARL RYAN LERCH NOT ONLY HAVE THE PROFF OF IF YOU ROLL ONE WITH RICHARD WILLIAM LERCH OR CALL RICHARD LOL SINCE I ALSO HAVE PROFF THAT EVERYTHING THAT WAS DONE IN COURT WAS NOT ACTUALLY DONE IN COURT IT WAS PRE-PLANNED OUTSIDE OF COURT AND WAS ILLEGALLY TALKED ABOUT AND PLANNED AND DONE AND FINISHED BEFORE I WENT TO COURT THE NEXT DAY. SO THANK GOD THAT MY CHILD TOLD ME EXACTLY WHAT THEY WERE GOING TO DO IN COURT THE NEXT DAY AND SHE IS AROUND THEM AND THEREFORE THAT MEANS YOU ALL DID PRE PLAN IT AND SHE HAS EARS AND WAS HONEST AND SINCE THEN THIS COUNTRY HAS BEEN THREATENING TO KILL HER, MY ONLY CHILD, HER NAME IS CARLEIGH ROSE LERCH, AND THE MORE EVIDENCE THAT I HAVE FOUND THEN THE MORE THEY THREATEN THEN WHEN I DO SOMETHING AS LITTLE AS GET UP FROM WHERE I AM SITTING BY MY SELF AND I SIMPLY GO TO THE DOLLAR STORE OR ANY STORE JUST TO BUY TOILET PAPER THEN ONCE IM THERE THEN OTHER CITIZENS ACTUALLY HAVE SAID TO MY FACE "YOU CANT RETALIATE" ON TOP OF ALL OF THAT, THE USA ALSO CHARGED ME WITH CHARGES OVER AND OVER AND OVER AND OVER AND OVER FOR THINGS I NEVER DID AND THEY CHARGED MY DAUGHTER CARLEIGH ROSE LERCH WITH THE MEANING OF HER NAME FROM THE NAME WHICH I WAS NAMED FROM OR THE PERSON WHICH WAS CARL BURGESS THEN I WAS NAMED AFTER HIM, CARL LERCH, THEN I NAMED MY CHILD CARLEIGH AFTER HIM AND MYSELF WHICH HAS THE MEANING OF MR FREEMAN AND THE CHARGE OF STALKING DUE TO THE GOVERNMENT STALKING CARL RYAN LERCH AND CARLEIGH ROSE LERCH AND THAT CHARGE IS ON THE SAME PAPER AND THE ANE ABUSE, NEGLECT, AND EXPLOITATION AND ME THE ABBREVIATION OF SYSTEMATIC USE OF TERRORISM AS MEANS OF COERCION NOT JUST THE ME FROM WEBSTERS DICTIONARY AS ONE ALSO IS ON COURT PAPER WITH THE THREE COURT DATES INSIDE THE RECTANGLE ON COURT PAPER AND THE 22 ON THE OUTSIDE OF THE RECTANGLE WHILE THEY STILL HAVE NOT GOT THE INTELLIGENCE TO THINK OUTSIDE THE BOX ALL WHILE PUTTING MY COURT DATE HIDDEN ON THE INSIDE OF A BRETHREN BOOK AND ON THE BACK OF A KEY BOX WHEN IT IS ACTUALLY THE NUMBER ON THE BACK OF MY DAUGHTER'S SOCIAL SECURITY CARD WHILE SHE WRITES DOWN ON A BACK OF A PIECE OF PAPER B A K E DUE TO WHAT'S IN THE BIBLE SO IF I DON'T S*** ON YOU THEN I'LL S*** ON MY OWN HAND AND I'LL THROW IT AT YOU SO KEEP MY SERVICE ON
PLEASE AND IF ANYONE CAN HELP THAT'S NOT GOING TO MAKE IT A FEE AND THEN THE MAIL SLOTS WITH THE COURT DATE ON THE BACK OF THAT BOX WITH FORBES MAGAZINE ALSO BECAUSE OF THE RED BLAZER THAT I DRIVE IN A SITUATION THAT ONLY MYSELF COULDN'T EXPLAIN WHY THE LAW KNOWS THE TRUTH ABOUT THAT THAT TOOK AN ACT OF GOD AND A MIRACLE FOR MYSELF TO FIND WHAT I'M REFERRING TO IN THIS MESSAGE WHILE THE ONES THAT I'M REFERRING ABOUT OR TALKING ABOUT OR TEXTING ABOUT OR THE OTHER HUMAN POPULATION WHEN THERE'S ONLY ONE HUMAN POPULATION BUT THE PEOPLE IN THAT POPULATION THAT IS NEXT DOOR NEIGHBOR'S LAW AND FAMILY THEY ENDED UP SAYING WE GOT THEM THEY'RE ALSO THE ONES THAT USE GOOGLE AND WE GOT THEM MEANS THAT THAT PERSON WHICH JUST HAPPENED TO BE MY MOTHER PAT CLARK MARRIED TO HER TIRED COP WHEN I GOOGLED WHAT DOES IT MEAN WHEN SOMEONE SAYS WE GOT THEM AND GOOGLE SAYS THAT THAT IS THE PERSON THAT IS CLAIMING THAT IS A IT IS A TRASH TYPE PRISON SANCTIFICATION THEN AFTER THAT I FOUND WHERE SHE HAS USED MY CHILD AND ANYTHING THAT IS IN THE BIBLE AGAINST MYSELF AND AGAINST MY DAUGHTER THEN I FOUND THAT THE ACTUAL TRUE PREMONITIONS FROM GOD THAT I HAD WHEN I WAS 9 YEARS OLD WAS ALSO USED AGAINST ME AND ON SOCIAL SECURITY WEBSITE FROM THE UNITED STATES OF AMERICA THAT DOES SAY WORLDWIDE THAT IF YOU HAVE EVER HAD TRAUMATIC HEAD TRAUMA THEN YOU'RE INSTANTLY APPROVED WELL MY DISABILITY WAS INSTANTLY CANCELED AND THE WHOLE LEFT SIDE OF MY HEAD WAS SHATTERED AND MY LEFT LEG WAS BROKE AND MY RIGHT COLLARBONE WAS BROKE AND IT WAS RETALIZED OR IT WAS TELEVISED IN A REENACTMENT WHEN I WAS 9 YEARS OLD AFTER I DREAMED WHAT I DREAMED AND TOLD MY PARENTS BEFORE IT HAPPENED OH YEAH JESUS APPEARED FOR ME TOO AND MY FAMILY CLAIMS ADHESIS OR HESUS OH YEAH PLUS IF YOU'RE THE ONE WITH HIM THEN YOU BETTER LEAVE A PACK OF BROWN SERVE ROLLS AND OR A ROLL OF SMARTIES UNLESS YOU HAVE LOAVES OF BREAD FLYING ACROSS YOUR KITCHEN WITH NO HUMAN TOUCHING IT AND BAGS OF SMARTIES JUMPING OFF THE SHELF AT WALMART BUT YOU SHOULD COME OVER AND ROLL ONE WITH ME THERE WHILE WE'RE HERE NEXT DOOR NEIGHBOR ESPECIALLY SINCE YOU GOT GROCERIES AND THEN CLAIM THAT YOU'RE WHITE TEA AND HAVE YOU HEARD FROM DEPUTY JONES LATELY YOU SEE THEM 30S HERE'S MY ONE AND OTHER PEOPLE IN COURT THAT SAYS STOP EXPLAINING BRAD PITTMAN THEN I'M REFERRING TO A C-130 JUST BECAUSE IT'S ON THE TV AND FLYING OVER MY ADDRESS WITH THE OTHER JUMBO JETS AND MILITARY AIRCRAFT AND FIGHTER JETS AND ATTACK HELICOPTERS AND DON'T FORGET THE UFOS THAT Y'ALL TRIED TO SILENCE ME AND MY CHILD ABOUT THAT DO UNITED STATES ENDED UP CLAIMING IS A NATIONAL THREAT IN THEIR RECENT VIDEO AND HOW ABOUT THEM CLOUDS THAT SHAPED KIND OF LIKE A FUNNEL NECK UPSIDE DOWN THAT JUST MOVES AND STOPS INSTANTLY AND THEM POKEMON CARDS BECAUSE OF THE COMPUTER AND MY FAMILY THAT RECREATES ALL THIS OTHER STUFF AFTER HEARING ABOUT MY LIFE SITUATIONS OTHER THAN THE FACT THAT OBVIOUSLY SOMEBODY HAS THE INFORMATION FROM MY CELL PHONE SO IF I TAKE A VIDEO THEN YOU CAN EDIT THE VIDEOS IF I TAKE A PICTURE OF MY DAUGHTER THEN YOU CHOP HER IN HALF ON HER PLAYGROUND AND THEN YOU CAN CHANGE ANYTHING AND EVERYTHING SO IF ANYONE HAS SEEN A PICTURE OF MY PENIS NOT MY ASSAULT RIFLE THAT WAS STOLEN THAT HAS THE WORD $#*! ON IT BUT IF I TAKE A PICTURE OF MY PENIS AND I'LL WRITE THE TIME AND DATE ON IT JUST TO PREVENT THE TIME AND DATE FROM BEING ALTERED OH YEAH PLUS IF I WRITE ON IT MY ACTUAL LOCATION ON EARTH JUST TO PREVENT ANYTHING OR ANYONE FROM ALTERING WHERE MY LOCATION IS THEN THAT STILL DON'T HELP BECAUSE OTHER INDIVIDUALS THAT ARE CONVINCED TO COVER ME QUIET COVER TERRORISM WHILE EVEN PENCILS IN THIS ADDRESS OF 30 BAMBI DRIVE MARION NORTH CAROLINA ******* THAT SAYS CAUGHT DOING SOMETHING GOOD WHILE CORNER AND A RAINBOW STICKER IN A PENCIL BOX AND THEN DOING THESE UNICORN THINGS AND LEAVING A STORY AND MAKING A R AND A DOT ON THE INSIDE OF MY DAUGHTER'S FOOT MARK WITH A CRESCENT MOON AND THEN BLAMING HER FOR STEALING A CUP FROM CHURCH FROM THE LAST SUPPER NOW WHEN IT GETS TO COURT I'LL SHOW YOU WHAT REFERRING TO SINCE THE LAW SAID SEE YOU IN COURT IF I DON'T SEE YOU IN A COURTROOM WHERE I'M NOT TARGETED BY ALL GOVERNMENT AND I'M THE ONLY CIVILIAN CITIZEN IN THAT COURTROOM LIKE THE LAST TWO TIMES I WAS IN COURT THEN I'LL SEE YOU IN THE SUN TILL THEN IT IS BEING REFLECTED IN THE CLOUDS
The unlock code if you don't have it depending on make or model of phone
Qlink wireless
Hello again, I am here to bring you my second review on Qlink wireless. ( 1) I have taken notice to the concerns about wanting to keep old numbers whiles upgrading phone sets. Hopefully I would be able to answer your questions and concerns in my review. When you sign up for QLink wireless services it offers you the option to keep your old number. ( 2) At the same time I would also like to let you know that Qlink wireless also has a number for you if needed and I will explain both sections ( 1) and sections ( 2).
In section 1. Keeping your old number. I will explain to you how this option works. When switching phone services from one phone carrier to another the only way you can keep that old number is by that old number still being active with your account and name on it for that switch to be made from your previous carrier to Qlink wireless and if you are bringing your own phone, it must be unlocked by your carrier or the phone can not be used with Qlink wireless until it is unlocked. 2. Purchasing a Qlink wireless phone without an active number will get you the Qlink wireless sim card kit, which already has a number programmed on it for you this option is not customizable. I had signed up for the sim card kit the first time And I had to wait 53 days before my phone was unlocked by my phone carrier before I could use my New Sim Card Kit and notice that I said I signed up the first time meaning yes there was a second time I had to sign up. I'm glad that I can share with you my experiences with Qlink cause this company is phenomenal and I speak highly of it cause I understand it. Ok now this is important for you to watch out for when you are on the Qlink wireless account through your email. There is an ad that is advertising lifeline for QLink, that add has nothing to do with your mobile account, please do not upgrade to it because it will suspend your account immediately because you are agreeing to use other services that is not used for mobile account. I know, cause I did it and had to sign up again and because my account was deactivated I lost my old number because it was not active so I had to sign up for the Sim Card Kit and the new number is working out perfectly fine. I'm going to be saying goodbye until my next review you all take care and hopefully this review is found to be extremely helpful and please feel free to send me a message if you have any more concerns about the services of Qlink wireless as they do not reply to reviews but it was very thoughtful of Qlink wireless to leave the discussion to our users to share our experiences with you.
Qlink wireless phone, number and Sim Card Kit is just what you need I'm telling you. So come on join us in the Qlink wireless community and trust me great services and you will save with a no phone bill plan cause Qlink is unlimited data and talk so come on I'm inviting you.
SIM Card Kit
First thing is obviously that they pay for their reviews. Because this company is nothing but a scam. Their wireless service is decent other than that everything else sucks. The phone they send you sucks it's almost like if you got a flip phone it would be better service than this first generation never heard of smartphone they send you.(I Bought my own phone) Then the tablets that they came out with that you paid for. They sent them to you they sucked you honestly just paid for a paperweight. Also when they switch networks and was sending out SIMs card. This was last year and they sent me a defective one. It took talking to four different people four different times before I was able to get a SIMs card. And for a person like me because I was a correctional officer I got used to being without a cell phone. I still haven't got out of that habit. I just needed some type of phone service in case of emergencies or text back and forth. So when I finally had an issue that I needed their help with you would have thought I was asking them to buy me the Samsung Galaxy 22. They're very rude and they don't care and I know they said that the reason why they don't like helping with phones is because they don't get their government payback. But then I went online and researched it and put two and two together the government that agency that's over the phone companies they do audits. I guess they investigated them and realize they don't know what they're doing with the money but it's not the phones and stuff they're sending out so therefore they not going to pay you back for what you giving out cuz it's money somewhere that's not adding up to what you guys are giving out. I even went on the website to buy a new phone and for the prices of these phones you would think they were newer models and on top of that the dude told me that their refurbished so you want me to pay over $200 for a phone that's refurbished no. So they're still under investigation right now 4/ 24/22 when I'm doing this review. And I left them at the end of March early April. It's ridiculous to customer service or the lack of these companies are putting out and then they're paying for the reviews so it looks like they're awesome. So if you need phone service do your research and stay away from qlink wireless. And I hope whenever this investigation is over with that they shut them down.