First agent we had was fired, next 4 agents within a week or 2 of each other quit, the last agent never called us, ever. The property was advertised with many mistakes. We wasted about 8 weeks with purple bricks will never suggest PB to anyone...
The search for zip code is not working and its writing out. As well when you try to use the function "send email to local agent" no one gets back to you. Not sure how these guys will work with me one I retain them to sell my house.
I had to sell my place and I used purple bricks and honestly. It made me feel like a moron. I wanted to kick myself. I had 2 deals fell through be the agent didn't know how to properly qualify the buyers. I had to fired them. I hired a local real estate broker at the traditional 6% (which I didn't want to do at first) however, I got it sold in 2 weeks and for above asking. I guess its true you get what you pay for. Don't use purple bricks unless you don't care about your biggest asset. It's clear most of the people feel the same here.
Inexperience, they dont return calls or emails. Area rep ignores my complaints. LIES LIES and more LIES! They will tell you they heard or were told, but never give you anyone's names or number to verify what they say is accurate. They make things up and say another agent told them.
Just all around bull$#*!. Go to a more experienced Realtor who has done this and knows the business.
I have clients that were enticed by the service and hoping to save "thousands" - LoL. Their market and property was too unique to be sold in PB style. They got a listing on MLS and nothing else. They complained about support and help and were told it was the market climate and they just have to wait it out. Needless to say, my clients learned a valuable lesson and are now back to the full-time professionals that are fully engaged and active daily!
Problem with purple bricks is if you live In a town of twenty thousand or less all real estate agents will boycott bringing anyone to your property. Strictly pure greed they do not want a low commission company cutting into there monopoly of gouging you. Therefore it becomes hard to sell in a slow market
Leigh Bremner went above and beyond all expectations when selling our property. She made the whole process stress free and was consistently helpful and professional from beginning to end.
We had such a great experience with purple bricks! The entire team was spot on and very helpful every step of the way. I would and have recommended purple bricks to anyone that is interested in selling their home
Realtor, Haley Martin, was amazing. She went above and beyond helping us with getting prepared, answering questions - just being there for us in general. I could always get her on the phone and if for some reason I had to leave a message, my call was returned within an hr or two. Neighbors have asked for her card and asked about Purplebricks in general.
We sold our property through purple bricks.
The PB's agent was Nicola Kirk who was very professional throughout the whole process.
We had several viewings and a confirmed buyer within 2 weeks at the full asking price!
The follow up has been excellent.
I'm so pleased with PurpleBricks. We have sold two properties with PurpleBricks and the process was flawless. Same service I would had received from a regular agent. Please, give it a try and I can guarantee you won't be disappointed. They took professional pictures and guided us through the whole process. They did everything and we sold with them within days at 100% asking price. Our house was actually put on the market at the correct price range and we were eager to sell. So happy.
From the get go, Susan Beck was professional, genuinely caring and confident. Susan Beck kept us in the loop of potential buyers and answered our questions and concerns promptly. Susan always looked out for OUR best interest as "people" and not as just a customer to get a sale. Even though PurpleBricks has a set fee that is much lower than going with a traditional agent, which saved us thousands of dollars, Susan treated us like family. We absolutely made a great choice using PurpleBricks. John Jennings was also very knowledgeable and professional while Susan was away. We have had an excellent experience with PurpleBricks!
We have just removed our property from Purple Bricks and unfortunately it cost us £849 for basically nothing, other that hassle! We were constantly contacting to inform them that the board at the entrance to the cul-de-sac had fallen down. I feel that they don't have to sell your property as they get paid anyway! Would not recommend them at all.
Margaret
Unhappy customer!
We have not even started to buy or sell our home with PurpleBricks. Recently my husband and I were interested in a lot. We sent a list of legitimate questions to PurpleBricks and the realtor was unable to answer so forwarded to the seller. After over 24 hours I was still waiting for answers and called back the company. Got the response that the seller maybe on a shift work, etc that is why taking a long time. Common listing of property size, property tax, etc should be listed and as an agent should do a follow-up with the seller. We decided not to pursue with PurpleBricks even to sell our future house (had a same comment from our neighbour that she regretted going with PurpleBricks).
Unfortunately cannot provide 0 stars.
We had the worst rental experience with the letting agent (Tyrone) who would think only about his TrustPilot review and the whole issues we had.
They respond once a week even though now it has been at least two weeks that they don't respond. They wouldn't provide the landlord details and won't fix anything that is supposed to be a duty of the property management.
I highly don't recommend this agency as they are completely unprofessional, they hire people that doesn't know how to read an email or would ignore your emails and let you repeat yourself on the phone when you call them.
A big bunch of clowns to be avoided and specially because they are based in Birmingham and since they are not local, they have no idea what is going on and they don't care.
PurplebBricks was amazing! We got everything that all other Realtors said they would give us but for only a small percentage! Who would pass this up? Great photos, 3D model of the home, and advertising of open houses all included. Plus, Chris, our agent was professional and fantastic!
My husband and I are so fortunate in getting connected with Mike Bernstein (Winnipeg, MB) for the purchase of our Home. From day 1, Mike was extremely responsive, helpful, patient and knowledgeable... He's a true professional and a genuinely nice guy, he walked us through every step of the closing process. Mike EXCEEDED our expectations. It couldn't have been a more pleasant experience. We now will be selling our current Home, within the next month. We absolutely look forward to working with PurpleBricks, again...
Thank you, so very much Mike Bernstein!
All commissions from any real estate co is negotiable no matter what they say. You are in charge. Never ever sign a contract to pay if your property does not sell. That is foolish. You decide the listing dates. 2 wks exclusive to see what they can do. 2 wks more with multiple brokers/agents. 2 wks more to see if they are showing and give you feedback. That's six weeks. If progress isn't make. Cancel. All this should be in a written contract or don't hire them. This gives you control and a way out without being at their mercy and holding you up for months.
Do you think I believe all these 1 star reviews. It's laughable. The big real estate corporations want to put them out of business but it ain't going to happen. I used them saved $25,000 on a million dollar house and they were great. And they're the future. I went on vacation and bought some stocks with the play money. Bye bye monopoly hahaha
Highly recommended to all sellers! We are selling our house with PurpleBricks right now and it feels wonderful to only pay $499.- instead of being "robbed" by listing brokerage/agent who would provide exactly the same service (nothing more) but charge huge amounts in commissions for just sitting & waiting in the market where houses sell themselves. Listing Brokerages and their agents wouldn't let the owner deal with private buyers but if the listing is with PurpleBricks you get chance to deal with them yourself and don't have to pay any commissions if the sale happens. You can choose the amount of commission you are willing to pay selling brokerage (don't mind paying if somebody actually works) and you can cancel your listing any time with no penalties and remaining balance of $2,000.- is payable only when the house sells. Got few showings scheduled already and feeling very pleased with the process!
Answer: Offer Assist doesn't cost anything extra. It's included in the flat fee. I just sold my house through PurpleBricks and Assistance to the selling process was excellent.
Answer: They would show your listings because you put down in the listing you are offering a percentage to the agent who sells it. In my case I offered 2 percent which is more than fair, but I saved on the listing fee because I did it myself through Purple Bricks. Agents want both listing and selling and some only list and make up to 2.5 percent of sales a lot of money on a million dollar home for doing basically nothing. That is why a lot of agents stay away from Purple Bricks and others like it, you are taking away their cash cow.
Answer: Yes, but you'll have to pay Purplebricks $1500 to get out of the contract. I'm trying to do this right now. They are extortionist.
PurpleBricks has a rating of 1.9 stars from 128 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PurpleBricks most frequently mention customer service and business model. PurpleBricks ranks 1188th among Real Estate sites.
Hello there, our customers pay at close of escrow!