We have not even started to buy or sell our home with PurpleBricks. Recently my husband and I were interested in a lot. We sent a list of legitimate questions to PurpleBricks and the realtor was unable to answer so forwarded to the seller. After over 24 hours I was still waiting for answers and called back the company. Got the response that the seller maybe on a shift work, etc that is why taking a long time. Common listing of property size, property tax, etc should be listed and as an agent should do a follow-up with the seller. We decided not to pursue with PurpleBricks even to sell our future house (had a same comment from our neighbour that she regretted going with PurpleBricks).