I have clients that were enticed by the service and hoping to save "thousands" - LoL. Their market and property was too unique to be sold in PB style. They got a listing on MLS and nothing else. They complained about support and help and were told it was the market climate and they just have to wait it out. Needless to say, my clients learned a valuable lesson and are now back to the full-time professionals that are fully engaged and active daily!