PurpleBricks has a consumer rating of 2.51 stars from 95 reviews indicating that most consumers are generally dissatisfied with their purchases. PurpleBricks also ranks 226th among Real Estate Other sites. The most common issues with PurpleBricks are around customer service, which is not as good as expected by some customers.
Sold our house in 3 weeks! The process was flawless and PurpleBricks brokerage did everything what listing agent would do and for a small flat fee saving us thousands in commissions. Their booking system is amazing and fast & easy to manage, and it gave us opportunity to deal with private buyers ourselves. Special thanks to Jacquiline Benn from Offers Assist who did a great job all along until the deal was finalized and final documents forwarded to lawyers. After this experience would never use real estate agents again. Thanks to PurpleBricks wonderful team!See positive reviews
We've just signed up with Purple brick and was promised that it would be listed within a day. They could not even get the proper form sent to us to sign to get it listed and then gave us the run around in getting us an agent to send it to us. We ended up spending the whole day running after them to get a form! Still no form. Lies, lies, lies... extremely disappointed. Still waiting for a call back with solutions... but yet had no issues taking our up front money.See critical reviews
Sorry all commenters, this is a page for the US business and we operate differently from Canada
Listings are usually 4 months then for another $200. You can extend for another 4 months. I cancelled at the 6 month mark because my house had not sold and I did not want to waste another 6 months.
They would show your listings because you put down in the listing you are offering a percentage to the agent who sells it. In my case I offered 2 percent which is more than fair, but I saved on the listing fee because I did it myself through Purple Bricks. Agents want both listing and selling and some only list and make up to 2.5 percent of sales a lot of money on a million dollar home for doing basically nothing. That is why a lot of agents stay away from Purple Bricks and others like it, you are taking away their cash cow.
We just finished selling with Purple Brick (Toronto, Ontario) and we have nothing but good things to say. From the agent that went to take the pictures to all the staff that answer the phones to answer any and all of your concerns to the real estate lawyers to do the closing. Definitely recommend Purple Bricks. They will save you thousands.
Save thousands when you sell. A faster process when you buy. Avoid real misery. Purplebricks is a refreshingly simple platform that's transforming real estate.