• Homes.com

Homes.com

Overview

Homes.com has a rating of 3.3 stars from 4,661 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Homes.com most frequently mention customer service, sales rep, and real estate. Homes.com ranks 5th among Real Estate sites.

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
3
See all photos

What reviewers want you to know

Positive highlights

  • Eugene Little is a great sales person, He makes using HOMES.COM worth the money that I send on may business

Critical highlights

  • ONE fake lead from each other zip code and several investors enquiring about real estate agents contact information.
  • Customer service is great, but I am not happy w/ the production.
How would you rate Homes.com?
Top Positive Review

“Kathleen has been very informative regarding your SEO...”

Ann R.
4/1/21

Kathleen has been very informative regarding your SEO product. I had been unsure as to whether or not I wanted to do it but she convinced me of its importance.

Top Critical Review

“Much of how this system works was not explained to...”

Steve S.
4/7/20

Much of how this system works was not explained to me at the outset. Any real estate agent thinking of spending $$$ here should really try another lead generator. Number and quality of leads really subpar. Worst customer service ever. No return calls. No email replies. False promises all the way.

Reviews (4,661)

Rating

Timeframe

Other

Reviews that mention popular keywords

sales person (33) zip code (77) customer service (217)
Thumbnail of user stevel1258
1 review
0 helpful votes
April 15th, 2020

James did a good job. He was very patient with me. I'm not real tech savvy.

Thumbnail of user jimw524
1 review
0 helpful votes
Thumbnail of user kevinv202
1 review
0 helpful votes
April 8th, 2020

Homes.com rep Christina Sheppard made this an easy transaction!

Thumbnail of user jimmyd120
1 review
0 helpful votes
April 2nd, 2020

Excellent service but have not received any leads.
Reply

Thumbnail of user sharleneb19
1 review
0 helpful votes
March 20th, 2020

Very helpful and accommodating to my specific needs!
Reply

Thumbnail of user danam330
1 review
0 helpful votes
March 18th, 2020

Toni was quick and thorough, exactly what this busy realtor needs!
Reply

Thumbnail of user sharync6
1 review
0 helpful votes
March 17th, 2020

I learned how to better utilize the dashboard
Reply

Thumbnail of user marviss1
1 review
0 helpful votes
January 29th, 2020

Bruce was very helpful. Not satisfied with the product at all
Reply

Thumbnail of user evaj60
1 review
0 helpful votes
March 16th, 2020

He was polite and resolved my problem quickly.
Reply

Thumbnail of user teresar219
1 review
0 helpful votes
March 10th, 2020

Cindy was very helpful and answered all my questions
Reply

Thumbnail of user cynthiah410
1 review
0 helpful votes
March 9th, 2020

Chastity was very professional and helpful.
Reply

Thumbnail of user carolyng244
1 review
0 helpful votes
March 3rd, 2020

James was extremely helpful and well versed with his product knowledge!
Reply

Thumbnail of user ginas297
1 review
0 helpful votes
February 27th, 2020

The representatives have been very helpful.
Reply

Thumbnail of user steves1308
2 reviews
0 helpful votes
April 7th, 2020

Much of how this system works was not explained to me at the outset. Any real estate agent thinking of spending $$$ here should really try another lead generator. Number and quality of leads really subpar. Worst customer service ever. No return calls. No email replies. False promises all the way.

Thumbnail of user gilberte18
1 review
0 helpful votes
February 24th, 2020

Was very helpful and elaborated on what HOMES.COM has to offer.
Reply

Thumbnail of user donnaa380
1 review
0 helpful votes
February 20th, 2020

Tj was good at explaining the program and cost to me.
Reply

Thumbnail of user charlenep77
1 review
0 helpful votes
February 20th, 2020

He did a good job explaining the program!
Reply

Thumbnail of user rebeccae168
1 review
0 helpful votes
February 17th, 2020

Good customer service... easy to communicate with and get results.
Reply

Thumbnail of user janb328
1 review
0 helpful votes
February 14th, 2020

Very attentive to the issues I voiced and took care of them.
Reply

Thumbnail of user marylinj1
1 review
0 helpful votes
February 10th, 2020

Jamie was very professional and I'm looking forward to working with Homes.com
Reply

Thumbnail of user karimd15
1 review
0 helpful votes
February 10th, 2020

Very smooth on the phone, made me feel comfortable buying my leads
Reply

Thumbnail of user lukeb304
1 review
0 helpful votes
February 6th, 2020

Johnnie did a great job and I'm excited to work with Homes.com.
Reply

Thumbnail of user angelag520
1 review
0 helpful votes
February 4th, 2020

Clear and to the point of just what I was looking for.
Reply

Thumbnail of user thomasc934
1 review
0 helpful votes
February 4th, 2020
Verified purchase
Thumbnail of user vickip137
1 review
0 helpful votes
January 29th, 2020

Nice fellow pleasant to deal with answered my questions.
Reply

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From the business

Homes.com offers today’s demanding homebuyers, renters, and those somewhere in between a simply smarter home search with a more personalized and conversational way to find their next home. Since its launch over 25 years ago, Homes.com offers real estate professionals brand and property advertising, search engine marketing, and instant response lead generation to help them succeed online.

Company Representative

Thumbnail of user gillianl11
Gillian L.
Typically does not respond to reviews

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