Sleazy Auction Houses That don't send your items! Proxibid suggests we the consumer contact the auction houses. But beware if you don't pay for an item, they shut you down in an instant with a black flag.
Cant log in after not using for a few months. After that now the auction wont move to the succeeding page. Stays on page 1 even if I change the page or item number. Now they don't even give assistants.
Proxibid is terrible do not use their site! They do not care about the bidder at all!
I have bid over $10,000. In 2011 and after several issues with items i had bids in for and did not win when i should have i will not use proxibid ever again. I have waited hours several time for item i was wishing to bid on and then something mysterious happens and the system is down or my bid does not register or some other ridiculous reason my bid was not acknowledged.
They will always tell you there was a technical problem and the auction house will tell you it was proxibids fault.
I recommend that no one should use this site if you care about being treated fairly!
I too have been ripped off not once, but three times. I am shocked at the prices people are paying for fakes. Having worked in China for several years, there is a huge market for fake antiques where they use acids and/or bury items for a period of time to give them aged patina looks to them and this is exactly what most of the auctioneers on Proxibid are selling. I would safely assume at least 50% of the items on this site are cheap Chinese knockoffs, yet nobody does anything about it. BUYER BEWARE!
Proxibid is only a medium, just like Comcast brings you HBO. Your quality of experience will vary with the auction company you use through Proxibid. Our auction company uses their service and from our side, they are a good, responsive company.
I am sorry to hear that some have had problems.
Terry Mangum - Auctioneer
www.CapitolAuction.net
Purchased 4 items at above Auction on 05/05/2017. The shipping costs $261 far exceeded all purchases we made. Recommend you advise people bidding this may happen. Had we known in advance we would not have bid on the items. Sullivnn and Sons (nice friendly staff) is OFF our list of companies to bid on PROXIBID.
I do not think it fair or reasonable for the buyer to pay ProxiBids fee. The seller and/or consignor should be responsible as it is to their benefit to have as large a group of bidders as possible. Additionally, the internet bidder has an immediate 3% disadvantage in favor of the floor bidder. For expensive items, this disadvantage is substantial.
The problem with online auctions is you cannot see and handle the item and have to rely on the auctioneers description. Most online auctions have description and photos, some the description are clear and knowledgeable, the photos detailed but many have the barest description, sometimes None and the photographs are very poor. I deal in firearms and some auctions do not show the serial number which does not help identify older guns also be-careful and READ the terms of business, some auctions do not pack & deliver goods and you may get a third party with high priced delivery services. One reputable auction charged me so mutch for one revolver I thought Kim Kardassian was delivering it personally. Before bidding check out a few auctions and without actual bidding select what interests you and follow the auction and add the commissions and delivery and see if the price is cheaper than say Gunbroker.Com or similar auction sights. Remember once you Bid its a binding contract
I bid online, went to live auction to experience the auction and pick up my welder. Everyone I encountered on staff were friendly, helpful and professional - I enjoyed it and I will be back. My only disapointment came when I got the 'brand new, never used' box (previously opened) it turns out it had been dropped and the machine was damaged. It's not worth the cost of a repair, so lesson learned. Still pysched to go again-
Software is crappy, hard to make a profile... for me it was like a day until i git it working.
So there are fees:
- INTERNET PRDMIUM!: This means that you need to pay here a premium as you are buying online.:"DDDDDDDDDDDDDD
- tax: ofc, you pay the tax, not the seller... (maybe i'm just European and don't get it)
- packaging + post
Than they ask for your full credit card info to be saved. And after the auction when the seller will be sooo nice to finally charge it, you will need to live ur card sble to do online oayments. You will wait days...
Something happens?: You pay a charge for it.
Never seen such a bad business model...
I had coins purchased from two different vendors about the same time as my credit card company changed the last few digits, extending the cards expiration date & increasing the credit limit. I did not correct the information on file with you until I was notified by the vendors that you had declined my card. Couldn't you have given me a heads up before they did? One has
Been resolved. Still trying to get ahold of the other one.
As far as auctioneers and their staffs go these people are very good at what they do and their service is always friendly and efficient, I have no problems at all dealing with them or questioning their service.
Well informed experience with Proxibid. Had no problems and was kept posted on the bidding process. The shipping information and process's could stand improvement. The shipping information should be processed up front.
I have participated in several auctions via the proxibid site. I have found it to be easy to see items, bid and follow up unlike other sites I've tried. I have referred my friends and they too like the site.
Was just bidding on some rings an auction Affiliated Auctions from Florida. All of a sudden none of my bids on the jewelry were accepted and auction showed "passed" I emailed them right then they said there were "reserves" but NONE showed any reserves. Then all of a sudden bids started at $80.00 instead of the online $20.00 they passed quite a few people. I emediatly asked for all my other bids be cancled but they did nothing (although they cancel bids for people at the auction)... So i contacted proxy got a woman who had the personality of an un-flushed toilet barley knew what she was doing but said too bad they can do what they want. BS never again
I recently bought 2 items off one of their online auctions. Both were listed as "untested" but I figured they probably worked so gave it a try anyways. I drove over an hour each way to pickup. Neither of the 2 items worked. I was really upset after I noticed a return label on one of the items that specifically said it was DAMAGED! I emailed the company and asked for a refund on that Item, seeing as how it wouldn't even need to be tested to know that it didn't work. The company never responded to my request. Of course the pictures that were given on the auction site didn't show the return slip... Go figure. SCAM! SCAM! SCAM!
Keep in mind that Proxibid is an aggregator that skims a nice cut off the top; that increases the price you wind up paying. The biggest problem is the auction houses that they represent are mostly a bunch of scumbag fly by night outfits; go visit a few; I have. There are a few that are fairly reputable, but the vast majority are not. Issues that I have had to deal with are misrepresented products, misrepresentation of total commissions, tacking on of extra fees, extremely slow shipping, poor customer support, and ridiculous rules to comply with. The most frustrating issue is when they sell the item onsite for the same price that I had earlier submitted. The best solution is to do what I am planning and that is to stop dealing with them. Good-by Proxibid.
Made an account 10 days before an auction ended for a specific item worth a bit, had put 3 sets of card details in for veri and all was set. Logged in 1 hour before online auction end all ready to go. Got to 5 mins before auction end and the status on the account had changed to 'decline - not able to place bid' I tried frantic phone call but couldn't do anything!
I had got an email, 4 MINUTES before the end of the auction I was on asking me to send up further ID details! After the account had been there for 2 weeks!
Needless to say, what a joke! If they needed that why not ask for it when the account is opened, so angry
I recently bid on a car at auction and you can choose a pre-bid amount. I was leaving the house and decided to pre-bid on a car, thinking the auction would take place after I left. As it turns out I was still at the house when the auction happened. It was very strange, they show the high bidder online as the bid amount changes. Every time the bid increased it posted my name until it hit the max and I was the high bidder.
To me it looked like they ran the price up to my max, I could have bought the car for way less, very fishy looking. I call Proxibid after and they said someone was bidding, but I personally doubt it, no way to prove it. I recommend you be very careful buying anything that involves these guys.
BE CAREFUL Buying anything represented by these guys!
They are awesome. I don't understand the complaints. Look for Auctionwholesales on proxibid they are the best. The problems I am reading are from customers who did not do there homework. This is not ebay
Overview
Proxibid has a rating of 2.1 stars from 247 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Proxibid most frequently mention auction house, credit card and customer service. Proxibid ranks 162nd among Auction sites.
Proxibid's flexible transaction technology offers live auction, timed auction, and buy now/make offer sales formats to provide buyers and sellers the opportunity to buy and sell inventory across the world regardless of venue or category. MarketGuard™ is Proxibid's bank-quality fraud detection, risk mitigation, and dispute resolutions product sellers leverage to ensure buyers are who they say they are before participating online. Proxibid's integrated payment solutions (APN and ProxiPay), offer seller-initiated credit card, wire, and escrow payment options. Finally, Proxibid's Marketplace brings together more than 4k sellers and millions of buyers through over 136k+ auctions representing more than $45B in GMV since Proxibid was founded.
Proxibid is headquartered in Omaha, NE with offices in London and Tokyo.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members