Robin F.

I was optimistic when I sent this company EXACTLY what they specified, name brand, top of the line, clean, stain free children's boutique clothes. Matter of fact, I even saw the clothes I sent on their website. What did I earn?. Less than a dollar. They wrote and told me that nothing I sent qualified. Enraged, I got nowhere with them, and they finally stopped communicating altogether. I never even received the (nearly) a dollar I 'earned'. I sent them snapshots of the clothes, same size and color of my children's items that magically appeared on their website after I sent them in. They disputed that I could possibly know that they were mine. These were Palm Beach boutique and expensive outfits from Crewcuts, Ralph Lauren boutique, Saks, Janie and Jack, etc. I filled an entire jumbo bag, These would have been so nice to donate to someone who would have needed them. Wish I had done that.

I'm a user of Proxibid both as a buyer and seller and was compelled to write a review after stumbling upon this page. As with any auction, retail store, business, the buyer or anything else on the internet, the buyer must take precautions. We love Proxibid, so I will give the reader a few tips that I hope you might find useful. First, I would use companies that have the APN logo. This is Auction Payment Network. It's the most secure way that the auction company will hold and process your financial information. I would not use an auction house that doesn't have it. Second, if buying a car or truck do not make a large purchase without a VIN number. If it is not in the description, call and ask for one. Sometimes we don't have one if the entry is late or the consignor hasn't provided all the details yet, and we want to get it online at least, but even (we) recommend that you get that VIN number so you can do a CARFAX before you buy. If you have someone local, send them over to inspect it for you. Ask ask ask questions before bidding. If you don't get answers, do not bid. Need more pictures of something? Ask for them. Another tip, save the photos of the item you are bidding on. Or right after the auction, the items you win. Many auctions like us remove the catalogs after invoicing. We have so many auctions that there are just too many to keep them all up there. This way you have the pictures. Delete them later. Anything seem too good to be true? It might be. Proxibid has a great reputation, so if you see anything that doesn't seem right, give them a call or send them an email. Believe me, the folks there would want to know. Never use the live application on a mobile device. As for pre-bidding, bid with confidence. I can only speak for our auction company, but many times, the online bidder is OUTBID as far as pre-bids go, so winning at your max bid would not be a surprise. Items bring what they are worth. Sometimes great deals, but mostly when you have lots of people online and onsite, the item will bring what it is worth. We like to send out a live message that reads "PreBid is OUT" letting you know each time those max pre-bids are extinguished. Sorry to read all about the lousy experiences. If at anytime we can assist with an online question just check us out, or email us. Even if it isn't about our auction, perhaps we can lend some friendly advice. Just remember, online auctions are not retail. Things (unless announced otherwise) usually do not have a warranty, and are sold as-is where is. If this is not something you are comfortable with, do not bid, or go and bid onsite only where you can see, touch, and inspect the item and feel more confident about the purchase. Again, very sorry to read the horror stories online. The internet should be a better marketplace than that for buyers and sellers. Check out Proxibid again, and look for all those bidder badges. APN, Top Seller, Preferred Partner. Good Luck and Happy Bidding!
Fields Auction-Lake Park, Florida