Proxibid allowed the auction house to charge my card without even sending me an invoice! I got charges various amounts without knowing for what. When contacted Proxibid not only did nothing to help me but even told me that the auction house has the right to choose how they run their business... Really! You took my card info and just give it to some crooks!
Why is the fee to bob and buy on the MET so high? I am a 54 year old disabled male. It is impossible for me to go on the bidding grounds where the merchandise is, walk around and bid with a numbered sign. It's needs to be an exception for Americans like myself. I love the site, however (15%) fifteen percent is highway robbery.! Can you accommodate a disabled person like me?
Proxibid just facilitates the auctions to reach people they are not responsible for what the auctioneers do. I have purchase through someone on there and they were wonderful. I bought a painting and was called when the auction company realized it was not real. They refunded my money quickly. If you have a problem with your purchases here you should not blame Proxibid but the actual auction you bought from.
Be careful of auction houses that have a lot of high dollar "onsite" bids. It seems to me that they are either driving up the price, or not wanting to sell items at a reasonable price. Most of these don't have audio and/or video and seem like a scam to me.
The website itself is great.
I have not had a bad experience on Proxibid, ever. I do, however, only deal with auction houses that appear to have their act together. If you bid recklessly you will not be happy with the results. One of the other reviews speaks about doing your homework... truer words could not be spoken. Silvertowne Auctions I highly recommend these guys great items, great prices, low shipping costs.
If there is a discrepancy or issue with any items you bid on Proxibid will NOT investigate or look into your matter even though your use their platform. You have a duty when you act as the intermediary and people bid on your site!
HORRIBLE SITE, DO NOT BID
Will never buy anything from Proxibid again. Had an issue with a con auction house. Call Proxibid to resolve the issue they just blew me off and black listed my account. This is after years of buying from them. Major letdown. Be aware of most of the auction companies on this website as well. Many will raise your bid to fit there quota. Fess are very high as well.
Bidders beware! What you see is not what you get when it comes to these live auctions. Descriptions are vague and items such as "framed prints" will turn out to be no more than a page from a book framed. This company takes no responsibility for their misdirection and misleading item pictures and descriptions. Also, online bidders are constantly dealing with bidding more than they want as the bid amount changes as they press the button and many times when they are trying to bid, bids are not recognized. Thus there is a great risk of either overbidding or losing an important bid.
Proxibid is easy to use & offers lots of fun & excitement. This was my very first auction & I was so pleased to be the high bidder on some of the lots. I am 66, retired, & living on a fixed income. Thank you, Proxibid, for helping me to cross off many of the items on my old lady wish list. I will be bidding in other Proxibid auctions soon. See you then!
I recently participated in the CT Firearms auction on proxy bid. The descriptions were accurate and the staff at CT Firearms were helpful. The bidding goes fast. Know what you want and your max bid. It's easy to get caught up in the action. Also, bid as soon as possible. I missed one lot due to not being fast enough, my fault, not theirs. All in all, great experience.
Lou
I received a call from 6 & 6 Auction from Bill, went through the bidding history and explained exactly what occurred - two of us bid the exact same amount on the maximum bid... I was the first to select that maximum and that's how it went down. Bill was really nice and said they are very honest. Happy with that.
NOTE that your online bidding will automatically reach your MAXIMUM bid amount with no one else bidding on item. This is unfair and unethical business practice and needs to be reported to the better business bureau or other agency that can do something about this. I also heard they allow the owners of the items to bid on their items to jack the price up!
It's easy to get addicted to this site, it's like gambling especially if you want to buy cheap stuff and try to flip it but beware.
1) Shipping charges can be outrages and you don't know until the item(s) are charged to your card.
2) Auction Sites mislead items and represent them as something else. This has happened twice to me, one was a lithograph that was described as being gorgeous, when I received it it was in extremely poor condition. Another time I bought an item and it was clearly used and was described as unused.
3) Getting your money back is almost impossible, it takes lots of fighting and most the time you'll be ignored by the seller. You have to open up a claim to proxibid, but even if you receive a damaged item, the auctioner gets their item back and collects on the internet premium.
This site should be shut down, there's horrible business practices being done on this site.
I have made many good purchases through Proxibid. Coins, antiques and firearms to name a few. However, it pays to do a little homework before bidding.
Here are my list of dont's:
1. Don't bid on items when there are no or too few photos, or if the description is not adequate.
2. Don't patronize any auction house that reserves the right to look at pre-bids
3. Don't patronize any auction house that reserves the right to bid themselves, or allows the consignee to bid on items.
4. Read the conditions of sale to look for the "hidden" conditions including shipping conditions.
If you are competing with the "floor" there is a good chance that the auction house is trying to pump up the final sale price.
Stealing money, fraud, misrepresentation, no accountability. See attached picture, someone is maxing out bids when they come in to make more money on the item. No one would bid on a higher priced item that has 5 others choose from that are below $20 and then one sky rockets to $110? No one would keep biding on the single item other then the seller. These pictured were all listed together in the same auction yet one jumps? Use common sense its because someone put what they are willing to pay in a max bid and the seller outbids to keep moving the price up.
During my last online auction using Proxibid, I have some great concerns. During 2 items up for auction, I was the high bid when the time ran out and once updated someone else was the buyer. On 2 later items up for auction, I raised my maximum bid with no other bidders and Proxibid raised my purchase price with no apparent in between bidders. My worst experience yet. Have left bids in past but could not watch the auction. This makes me wonder about doing that again.
Tried to use it for an auction this past weekend. Had to give a cc # to sign up. Once they had the info basically couldn't use the site to bid or even watch the auction without it randomly signing you out or the web servers stop responding(tried multiple browsers, computers and internet connections). Now they won't let me remove my cc info or cancel my account despite me not being able to use the services. Highly recommend avoiding dealing with them.
I ended up with an item that someone else bid on using my information. Proxibid threatened me when I questioned the transaction. I discovered there were two accounts for me, both with my credit card, and I only created one. These competed against each other on an item I was "watching." I doubt I will ever see the item and now have to cancel my credit card. Proxibid has ZERO customer service and a low level of security. EBayis much better.
Have had great experiences with Proxibid for the last 2 years. I bid on an item on accident called them and they immediately erased the bid. Any items I have bought have been just as described. Wonderful service!
Check the terms of sale carefully guys. This is a direct except:
'At the request of the auction company, this auction permits bids to be placed by the auctioneer, an employee of the auctioneer, or the seller or an agent on the seller's behalf. While Proxibid's Unified User Agreement prohibits this behavior, in accordance with UCC 2-328, this auction is permitted to engage in this activity by providing this clear disclosure to you, the bidder.'
And part 2, same auction:
'This auction company has requested and been granted access to see all bids placed including any maximum pre-bids. This auction is permitted to engage in this activity by providing this clear disclosure to you, the bidder.'
So, in a nutshell, it is somehow okay to allow the seller to not only see the bids before the auction starts, but to place their own bids. Sellers are plain kicked off of Ebay for that crap, it's called shill bidding, and reputable companies stay away from it like the plague. But not Proxibid.
I had a problem with the CC, the website told me to call customer service to see what was wrong. Well on the phone telling customer service what's wrong, they're telling me to re-add the CC, Try a different CC. When both didn't work they just said there's nothing they can do. When its there system that's not adding my CC onto my account.
I have used the same CC with them before...
Fix your system before you lose more sales
Overview
Proxibid has a rating of 2.1 stars from 247 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Proxibid most frequently mention auction house, credit card and customer service. Proxibid ranks 162nd among Auction sites.
Proxibid's flexible transaction technology offers live auction, timed auction, and buy now/make offer sales formats to provide buyers and sellers the opportunity to buy and sell inventory across the world regardless of venue or category. MarketGuard™ is Proxibid's bank-quality fraud detection, risk mitigation, and dispute resolutions product sellers leverage to ensure buyers are who they say they are before participating online. Proxibid's integrated payment solutions (APN and ProxiPay), offer seller-initiated credit card, wire, and escrow payment options. Finally, Proxibid's Marketplace brings together more than 4k sellers and millions of buyers through over 136k+ auctions representing more than $45B in GMV since Proxibid was founded.
Proxibid is headquartered in Omaha, NE with offices in London and Tokyo.
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members