Easy, trustworthy, FUN! I had never participated in an online auction before and was extremely pleased with my successful results in the winning bid for a vintage sewing machine at an amazing price! Thank you Proxibid!
Ordered 5 or 6 things from Proxibid. Companies charge more than quadruple for shipping than what it actually costs, but refuse to tell you the shipping charges until after you've purchased the item, which is how they TRAP you.
Items purchased were not as described & missing many pieces, but no refunds are allowed.
I do auctions for a living and this is absolutely the worst auction experience i've ever had. 1 star is too good for them.
Warning! Danger! Proxibid's auctioneers have the ability to simply pass on lots if the "bid is not commensurate with the value of the item offered". Look at their unified user agreement sec 5.4
Translation: no deals, and a waste of time.
P. O. S. scam site!
I just got off the phone with a Proxibid agent... I stayed with an auction all evening until the clock ran down to 0 seconds. I was the high bidder on china I was buying for my daughter's wedding. The computer read "Updating"... and when it finally posted... I HAD LOST THE STUPID ITEM! The agent's explanation? "Oh well, we have two different timers running and the Java platform didn't update you to let you know that someone else was still able to bid." Really... after 0 seconds? I am beyond ticked off... I am furious!
I fully intend to tell the world. I will give one star because there is not a way to give none.
Action ended 12/29/22, notified 1/23/23 paid + shipping on 24th. Made 3 phone calls before shipped. They were lost on there paperwork. Arrived 2/10/23
Proxibid does an amazing job with following the correct protocol in settling a dispute. Their recommendations were right on and my claim was settled correctly and did not need any further action! I love this service! Thank you!
Offer no consumer protections, aside from talking to sellers. Other then seller having a ein do no vetting or shipping practices. Use their site knowing that if anything goes bad you have to find a way to settle it basically on your own.
As a hobby, participating in auctions has occupied me for many years. Over the last 5 years I have migrated to the on line auctions for convenience. Although, not matching the social experience, the same energy and synergy with the bidding is all there. I highly recommend ProxiBid. Their auctioneers are accessible and supply quality collectibles and unique merchandise. ProxiBid itself also provides good customer service.
Do yourself a favor and join in, you won't regret it. My experience has been top notch!
The lack of help for buyers with concerns irks me about this site. Some high volume auctioneers are very arrogant and unresponsive, Proxibid leaves you to your fate when you have legitimate complaints. Personally, l feel l have a choice each time l have to spend my hard-earned money. I am not giving my money to an undeserving seller therefore, l will never do business with these people again. I do not want to go into the particulars of my complaint because my mind is already made up.
Proxibid is sort of a clearinghouse for online auctions. You can search online for things you're interested in, or search by geographic area. Lots of fun. Easy to use their online application. Just as with any other clearinghouse, just do your research on the auction houses. If an item is selling for an unbelievable price, it is a good idea to check them out independently. But other than those few, most are very reputable, service is good, and great delivery. Proxibid also helps with resolution in those few instances of disagreement with an auction house. This is my primary site for online auction clearing houses.
Overall the site has been okay but stay away from any of the Unique Find Auctions they are a joke. I bought something in October 2012 they lost it in mailing then found it then said it was ok only to say it was damaged. They promised to mail, to give me back my money, etc. and NOTHING has been done even with a complaint into Proxibid for over a month. The government auctions are a scam as well they sent an appraisal on a piece of jewelry for $27,000 and it's worth about $300 for the silver, the jewels are worth basically nothing. Good think I didn't pay a lot for it!
Once again proxibid logs me out as I'm live bidding. Missed another item because of them, this happens so often and till you get logged back in the item is sold. Either this happens or when winning the bid, it just happens to be your maximum bid. Dont use them.!
Proxibid's only concern is serving the auction companies, not the bidder. I had a false complaint filed by an auction company employee I had personal conflict with. As a result Proxibid has blocked me from all bidding through the site. Proxibid's employees, whom I chatted with repeatedly, know this is incredibly unethical and they often apologize for the problem. They repeatedly promise to have someone call me to correct it, however, no one ever does. This is a shady company. I still bid in the auctions but I go to the site, never using Proxibid.
Site works great, have bought all kinds of stuff. But the live audio on the car sales does not work. Have called tech support but they were less than enthusiastic about helping or knowing how to help. I've complained about this in the past but never get any help.
Site is user friendly especially for 1st time users. Navigating the site and being able to find rules and regulations for each individual bidding process was fairly simple and will definitely be using this moving forward.
It's funny that the only people who give Proxibid a good rating are the third-party auctioneers. Their business is based to make THEM happy. The auction houses are their customers. If they don't get them to sign-up and sell through them, they have nothing to sell.
I had a very bad experience with Proxibid and I believe they took the side of their auctioneers over me. The auction house wrote their "rules" in the auction information and did a complete 180 from what they wrote. Having being charged an additional fee I did not agree to, they chose the auctioneers side, basically saying "that's the way it works." Just beware, if you're going to use Proxibid you may be on your own if anything should arise.
I will never use their service again.
The site works just fine, bidding online is easy and I've run into almost no technical issues (like time-out errors or lag or stuff like that). Only issue (that I've heard of) is that proxibid hosts images with a site that may have compatibility issues, resulting in some auction pictures coming out blurry.
I used Proxibid for about 2 years, and while a few articles were misrepresented, I purchased over $10,000 in merchandise without a hitch.
Easton Auction Company out of Ohio had an auction for China Panda coins. I bid on and won about $200.00 worth. I checked on Ebay to see what they were going for and noticed the ones from Easton did not have a denomination on them. They were counterfeit.
I notified Proxibid and they said they would open a case. Didn't hear from them for about 10 days and called and was told Easton said the case was settled, that they sent me an email, and closed case. Basically tough luck. They said they took the charges of fake coins VERY seriously.
Well, the company has a new auction with,,,,, fake China Pandas.
I will never use Proxibid again and I advise you not to also.
Dave
I have used Proxibid's online auction service to buy several items from different companies --including a Mack truck!--and have never been disappointed with a purchase. The sellers I have contacted have been knowledgeable and polite. When I have had items shipped they have arrived well-packaged, in a timely manner, and at a reasonable cost. The variety of items available is awesome. I think you could find almost anything on Proxibid!
I have used this Website at several of their auctions and been extremely satisfied with my entire experience. I would not hesitate to repeat the opportunity if it arrives and do watch out for items of interest as they come up.
I would also recommend the site to others who have not tried it before.
Overview
Proxibid has a rating of 2.1 stars from 247 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Proxibid most frequently mention auction house, credit card and customer service. Proxibid ranks 162nd among Auction sites.
Proxibid's flexible transaction technology offers live auction, timed auction, and buy now/make offer sales formats to provide buyers and sellers the opportunity to buy and sell inventory across the world regardless of venue or category. MarketGuard™ is Proxibid's bank-quality fraud detection, risk mitigation, and dispute resolutions product sellers leverage to ensure buyers are who they say they are before participating online. Proxibid's integrated payment solutions (APN and ProxiPay), offer seller-initiated credit card, wire, and escrow payment options. Finally, Proxibid's Marketplace brings together more than 4k sellers and millions of buyers through over 136k+ auctions representing more than $45B in GMV since Proxibid was founded.
Proxibid is headquartered in Omaha, NE with offices in London and Tokyo.
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members