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ProxibidReviews 248

2.0

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Proxibid Reviews Summary

Proxibid has a rating of 2 stars from 248 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Proxibid most frequently mention auction house, credit card and customer service. Proxibid ranks 161st among Auction sites.

service
34
value
33
shipping
24
returns
24
quality
28
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Colorado
1 review
3 helpful votes
Follow Rodney G.
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Dishonest Company!
September 1, 2020

PROXIBID WILL STEAL YOUR MONEY! Not sure if they did on purpose or had someone that did not know what they were doing. Was bidding up the item by $5,000 increments. Do not put in a high bid, PROXIBID will max out your bid with no reason to do so, other than STEAL money from you!

Date of experience: September 1, 2020
California
1 review
13 helpful votes
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Will never buy anything from Proxibid again. Had an issue with a con auction house. Call Proxibid to resolve the issue they just blew me off and black listed my account. This is after years of buying from them. Major letdown. Be aware of most of the auction companies on this website as well. Many will raise your bid to fit there quota. Fess are very high as well.

Date of experience: August 16, 2020
Texas
2 reviews
19 helpful votes
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These scumbags are the lowest form of auction co platforms. They do not care if one of there scumbag auction Co's rip you off on shipping and fees and description!. The descriptions are $#*! and if the auction co wants to they will not sell you the item if you get to good of a deal. Lowlifes bastards! BUYER BEWARE YOU WILL GET RIPPED OFF! ITS JUST A MATTER OF TIME. COUNT ON IT

Date of experience: August 4, 2020
Canada
2 reviews
12 helpful votes
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I received a call from 6 & 6 Auction from Bill, went through the bidding history and explained exactly what occurred - two of us bid the exact same amount on the maximum bid... I was the first to select that maximum and that's how it went down. Bill was really nice and said they are very honest. Happy with that.
NOTE that your online bidding will automatically reach your MAXIMUM bid amount with no one else bidding on item. This is unfair and unethical business practice and needs to be reported to the better business bureau or other agency that can do something about this. I also heard they allow the owners of the items to bid on their items to jack the price up!

Date of experience: June 27, 2020
Illinois
1 review
21 helpful votes
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Scam Site - Beware
May 29, 2020

They allow sellers to bid on their own items to help jack up the prices. That should have been made very clear, not just in the fine print. Totally disappointed. I should have known better:-(

Date of experience: May 29, 2020
Pennsylvania
1 review
8 helpful votes
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Bad bidding practice
April 20, 2020

There should be a confirmation of your bid before it is finalized, bid on an item by mistake{clicked to wake up my computer} and ended up buying something I had no intension of buying[thank god it wasn't thousands of dollars] you shoud have to click on your bid at hammer of product like all online auto auctions do. Don't let this happen to you!

Date of experience: April 20, 2020
Georgia
1 review
10 helpful votes
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Won Proxibid for an aircraft; agent called to say sale "was subject to seller approval." Seller wanted another 10K plus for the airplane!

Scam site!

Date of experience: March 26, 2020
Minnesota
2 reviews
24 helpful votes
Follow Tim W.
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I bought a tractor through Proxibid and Rebel auctions. When the tractor was delivered it had a broken glass door, the reverse gears were out of it and the PTO doesn't work. Nothing was mentioned in the description of the tractor. I contacted Rebel auctions of Hazelhurst Georgia and Proxibid neither were willing to work with me on a resolution. Proxibid gives bidders a false sense of security. On their site they state they have a professional care team that will help you meditate issues with a seller. THIS IS COMPLETELY FALSE. They will only tell you that you excepted the terms and conditions. Rebel auctions has an F rating from the BBB and yet Proxibid does nothing to warn bidders of bad sellers. I hope this helps someone so they don't get scammed like I did.

Date of experience: December 19, 2019
South Carolina
5 reviews
9 helpful votes
Follow Britney J.
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I recently bought 2 items off one of their online auctions. Both were listed as "untested" but I figured they probably worked so gave it a try anyways. I drove over an hour each way to pickup. Neither of the 2 items worked. I was really upset after I noticed a return label on one of the items that specifically said it was DAMAGED! I emailed the company and asked for a refund on that Item, seeing as how it wouldn't even need to be tested to know that it didn't work. The company never responded to my request. Of course the pictures that were given on the auction site didn't show the return slip... Go figure. SCAM! SCAM! SCAM!

Date of experience: October 21, 2019
Tennessee
2 reviews
8 helpful votes
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Quoted from Proxibid's User Agreement:
"Buyer expressly acknowledges that Proxibid owes no duty to Buyer to obtain the lowest possible price on behalf of the Buyer and Buyer may be able to enter a successful bid at a lower price if Buyer were to actively participate in the event.
3.5 Disclosure of Maximum Pre-bids to Seller. Buyer acknowledges and agrees that a Seller may have access to and knowledge of Buyer's maximum pre-bid and may determine the starting bid based in whole or in part on the amount of the
Buyer's maximum pre-bid; as long as the Buyer will be provided notice that such access to maximum pre-bids has been enabled by the Seller prior to Buyer's submission of the maximum pre-bid.
3.6 Due Diligence. Proxibid is not responsible for any errors or omissions in titles, descriptions, images or videos of items provided on this website or in Proxibid's bidding application. Buyers are solely responsible for verifying the condition and
Description of any items when considering placing bids or making purchases on this website.

Date of experience: October 7, 2019
Virginia
1 review
6 helpful votes
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Mail
September 18, 2019

Why can't I get an item shipped without all this hoopala? Geez. No cost given to ship. No response asking for item to be shipped. If I didn't know better i'd Swear I am gonna get burned by their telling me I waited too long to request shipping.

Date of experience: September 18, 2019
Florida
1 review
10 helpful votes
Follow George S.
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The problem with online auctions is you cannot see and handle the item and have to rely on the auctioneers description. Most online auctions have description and photos, some the description are clear and knowledgeable, the photos detailed but many have the barest description, sometimes None and the photographs are very poor. I deal in firearms and some auctions do not show the serial number which does not help identify older guns also be-careful and READ the terms of business, some auctions do not pack & deliver goods and you may get a third party with high priced delivery services. One reputable auction charged me so mutch for one revolver I thought Kim Kardassian was delivering it personally. Before bidding check out a few auctions and without actual bidding select what interests you and follow the auction and add the commissions and delivery and see if the price is cheaper than say Gunbroker.Com or similar auction sights. Remember once you Bid its a binding contract

Date of experience: August 13, 2019
Pennsylvania
3 reviews
55 helpful votes
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It's important to know that proxibid doesn't actually sell anything. Proxibid is simply a platform for auctions and payment processing. It's the individual auctioneers who sell and describe items, set the shipping prices, and set the buyer's premium.

I buy and sell antiques, so auctions are a big part of my life. I like live auctions, but I also like online timed auctions, too. As a platform, proxibid is great. It's easy to search for specific items, specific auctioneers, regions, dates, etc. It's also easy to watch specific items.

What I don't like about proxibid is their auctioneer's policy. Auctioneers are allowed to charge whatever they want for a buyer's premium and the standard has now become 20%-25% which is just absurd.

That's bad, but that's not the worst thing about proxibid. The worst thing is auctioneers are allowed to run up your bids. So long as the auctioneer discloses it in the terms and conditions, the seller is allowed to anonymously bid on anything. Because names of bidders are anonymized, this comes very close to being considered "shill bidding" which is illegal.

Proxibid takes 10% from the seller's end, so the higher the hammer price, the more money the site makes. For that reason, proxibid has no incentive to change anything.

I still use proxibid because it's easy and convenient, but I only participate in auctions within my locale and ones with a low buyer's premium. There's no way to know if it's an auctioneers running you up or it's just a popular auction, so I only visit the auctions I know are reputable.

Date of experience: June 20, 2019
Illinois
1 review
10 helpful votes
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I had a problem with the CC, the website told me to call customer service to see what was wrong. Well on the phone telling customer service what's wrong, they're telling me to re-add the CC, Try a different CC. When both didn't work they just said there's nothing they can do. When its there system that's not adding my CC onto my account.

I have used the same CC with them before...
Fix your system before you lose more sales

Date of experience: May 21, 2019
California
1 review
1 helpful vote
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ITS NOT PROXIBID, ITS THE SELLERS. THE COIN SELLERS ARE ALLOWED TO ADVERTISE "GRADES" AND "VALUES" IN BOLD COLORFUL SHINY ADVERTS ON EACH COIN. OF COURSE THE FINE PRINT ABSOLVES THEM OF ANY RESPONSIBILITY. ITS A TOTAL AND COMPLETE SCAM. BUYER BEWARE ANYTIME YOU PURCHASE A COIN ON PROXIBID, CHANCES ARE YOURE GOING TO GET SCREWED.

Date of experience: May 14, 2019
Connecticut
1 review
1 helpful vote
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Fast action
March 2, 2019

I recently participated in the CT Firearms auction on proxy bid. The descriptions were accurate and the staff at CT Firearms were helpful. The bidding goes fast. Know what you want and your max bid. It's easy to get caught up in the action. Also, bid as soon as possible. I missed one lot due to not being fast enough, my fault, not theirs. All in all, great experience.
Lou

Date of experience: March 1, 2019
Illinois
1 review
0 helpful votes
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Excellent service
November 30, 2018

Answers questions quickly and accurately. Good at communication between buyers and sellers. Hope to use again.

Date of experience: November 29, 2018
Illinois
1 review
3 helpful votes
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Site Crashes!
August 14, 2018

August Tues 14th site crashes halfway during an auction and towards the end. The site has been unavailable in the evenings probably trying to fix the issues with their system Proxibid does some great marketing about how great their service is but a whole load of peolle can waste a whole load of time and lose awhole load of mone trusting these clowns. Peter

Date of experience: August 14, 2018
Canada
1 review
11 helpful votes
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Totally useless
April 18, 2018

Tried to use it for an auction this past weekend. Had to give a cc # to sign up. Once they had the info basically couldn't use the site to bid or even watch the auction without it randomly signing you out or the web servers stop responding(tried multiple browsers, computers and internet connections). Now they won't let me remove my cc info or cancel my account despite me not being able to use the services. Highly recommend avoiding dealing with them.

Date of experience: April 15, 2018
GB
1 review
6 helpful votes
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What a joke!
November 3, 2017

Made an account 10 days before an auction ended for a specific item worth a bit, had put 3 sets of card details in for veri and all was set. Logged in 1 hour before online auction end all ready to go. Got to 5 mins before auction end and the status on the account had changed to 'decline - not able to place bid' I tried frantic phone call but couldn't do anything!

I had got an email, 4 MINUTES before the end of the auction I was on asking me to send up further ID details! After the account had been there for 2 weeks!

Needless to say, what a joke! If they needed that why not ask for it when the account is opened, so angry

Date of experience: November 1, 2017

From the business

Proxibid is the world’s most trusted platform for buying and selling highly-valued items. Proxibid's platform was built to serve highly fragmented, traditionally offline industries with recurring sales of valuable assets. Proxibid developed proprietary technology to serve high-value transactions online including flexible transaction technology, sophisticated risk management solutions, integrated payments options, and a robust Marketplace.

Proxibid's flexible transaction technology offers live auction, timed auction, and buy now/make offer sales formats to provide buyers and sellers the opportunity to buy and sell inventory across the world regardless of venue or category. MarketGuard™ is Proxibid's bank-quality fraud detection, risk mitigation, and dispute resolutions product sellers leverage to ensure buyers are who they say they are before participating online. Proxibid's integrated payment solutions (APN and ProxiPay), offer seller-initiated credit card, wire, and escro...


proxibid.com
Founded in 2001
Omaha, NE