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Proxibid has a rating of 2 stars from 248 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Proxibid most frequently mention auction house, credit card and customer service. Proxibid ranks 161st among Auction sites.
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PROXIBID WILL STEAL YOUR MONEY! Not sure if they did on purpose or had someone that did not know what they were doing. Was bidding up the item by $5,000 increments. Do not put in a high bid, PROXIBID will max out your bid with no reason to do so, other than STEAL money from you!
Will never buy anything from Proxibid again. Had an issue with a con auction house. Call Proxibid to resolve the issue they just blew me off and black listed my account. This is after years of buying from them. Major letdown. Be aware of most of the auction companies on this website as well. Many will raise your bid to fit there quota. Fess are very high as well.
These scumbags are the lowest form of auction co platforms. They do not care if one of there scumbag auction Co's rip you off on shipping and fees and description!. The descriptions are $#*! and if the auction co wants to they will not sell you the item if you get to good of a deal. Lowlifes bastards! BUYER BEWARE YOU WILL GET RIPPED OFF! ITS JUST A MATTER OF TIME. COUNT ON IT
I received a call from 6 & 6 Auction from Bill, went through the bidding history and explained exactly what occurred - two of us bid the exact same amount on the maximum bid... I was the first to select that maximum and that's how it went down. Bill was really nice and said they are very honest. Happy with that.
NOTE that your online bidding will automatically reach your MAXIMUM bid amount with no one else bidding on item. This is unfair and unethical business practice and needs to be reported to the better business bureau or other agency that can do something about this. I also heard they allow the owners of the items to bid on their items to jack the price up!
They allow sellers to bid on their own items to help jack up the prices. That should have been made very clear, not just in the fine print. Totally disappointed. I should have known better:-(
There should be a confirmation of your bid before it is finalized, bid on an item by mistake{clicked to wake up my computer} and ended up buying something I had no intension of buying[thank god it wasn't thousands of dollars] you shoud have to click on your bid at hammer of product like all online auto auctions do. Don't let this happen to you!
Won Proxibid for an aircraft; agent called to say sale "was subject to seller approval." Seller wanted another 10K plus for the airplane!
Scam site!
I bought a tractor through Proxibid and Rebel auctions. When the tractor was delivered it had a broken glass door, the reverse gears were out of it and the PTO doesn't work. Nothing was mentioned in the description of the tractor. I contacted Rebel auctions of Hazelhurst Georgia and Proxibid neither were willing to work with me on a resolution. Proxibid gives bidders a false sense of security. On their site they state they have a professional care team that will help you meditate issues with a seller. THIS IS COMPLETELY FALSE. They will only tell you that you excepted the terms and conditions. Rebel auctions has an F rating from the BBB and yet Proxibid does nothing to warn bidders of bad sellers. I hope this helps someone so they don't get scammed like I did.
I recently bought 2 items off one of their online auctions. Both were listed as "untested" but I figured they probably worked so gave it a try anyways. I drove over an hour each way to pickup. Neither of the 2 items worked. I was really upset after I noticed a return label on one of the items that specifically said it was DAMAGED! I emailed the company and asked for a refund on that Item, seeing as how it wouldn't even need to be tested to know that it didn't work. The company never responded to my request. Of course the pictures that were given on the auction site didn't show the return slip... Go figure. SCAM! SCAM! SCAM!
Quoted from Proxibid's User Agreement:
"Buyer expressly acknowledges that Proxibid owes no duty to Buyer to obtain the lowest possible price on behalf of the Buyer and Buyer may be able to enter a successful bid at a lower price if Buyer were to actively participate in the event.
3.5 Disclosure of Maximum Pre-bids to Seller. Buyer acknowledges and agrees that a Seller may have access to and knowledge of Buyer's maximum pre-bid and may determine the starting bid based in whole or in part on the amount of the
Buyer's maximum pre-bid; as long as the Buyer will be provided notice that such access to maximum pre-bids has been enabled by the Seller prior to Buyer's submission of the maximum pre-bid.
3.6 Due Diligence. Proxibid is not responsible for any errors or omissions in titles, descriptions, images or videos of items provided on this website or in Proxibid's bidding application. Buyers are solely responsible for verifying the condition and
Description of any items when considering placing bids or making purchases on this website.
Why can't I get an item shipped without all this hoopala? Geez. No cost given to ship. No response asking for item to be shipped. If I didn't know better i'd Swear I am gonna get burned by their telling me I waited too long to request shipping.
The problem with online auctions is you cannot see and handle the item and have to rely on the auctioneers description. Most online auctions have description and photos, some the description are clear and knowledgeable, the photos detailed but many have the barest description, sometimes None and the photographs are very poor. I deal in firearms and some auctions do not show the serial number which does not help identify older guns also be-careful and READ the terms of business, some auctions do not pack & deliver goods and you may get a third party with high priced delivery services. One reputable auction charged me so mutch for one revolver I thought Kim Kardassian was delivering it personally. Before bidding check out a few auctions and without actual bidding select what interests you and follow the auction and add the commissions and delivery and see if the price is cheaper than say Gunbroker.Com or similar auction sights. Remember once you Bid its a binding contract
It's important to know that proxibid doesn't actually sell anything. Proxibid is simply a platform for auctions and payment processing. It's the individual auctioneers who sell and describe items, set the shipping prices, and set the buyer's premium.
I buy and sell antiques, so auctions are a big part of my life. I like live auctions, but I also like online timed auctions, too. As a platform, proxibid is great. It's easy to search for specific items, specific auctioneers, regions, dates, etc. It's also easy to watch specific items.
What I don't like about proxibid is their auctioneer's policy. Auctioneers are allowed to charge whatever they want for a buyer's premium and the standard has now become 20%-25% which is just absurd.
That's bad, but that's not the worst thing about proxibid. The worst thing is auctioneers are allowed to run up your bids. So long as the auctioneer discloses it in the terms and conditions, the seller is allowed to anonymously bid on anything. Because names of bidders are anonymized, this comes very close to being considered "shill bidding" which is illegal.
Proxibid takes 10% from the seller's end, so the higher the hammer price, the more money the site makes. For that reason, proxibid has no incentive to change anything.
I still use proxibid because it's easy and convenient, but I only participate in auctions within my locale and ones with a low buyer's premium. There's no way to know if it's an auctioneers running you up or it's just a popular auction, so I only visit the auctions I know are reputable.
I had a problem with the CC, the website told me to call customer service to see what was wrong. Well on the phone telling customer service what's wrong, they're telling me to re-add the CC, Try a different CC. When both didn't work they just said there's nothing they can do. When its there system that's not adding my CC onto my account.
I have used the same CC with them before...
Fix your system before you lose more sales
ITS NOT PROXIBID, ITS THE SELLERS. THE COIN SELLERS ARE ALLOWED TO ADVERTISE "GRADES" AND "VALUES" IN BOLD COLORFUL SHINY ADVERTS ON EACH COIN. OF COURSE THE FINE PRINT ABSOLVES THEM OF ANY RESPONSIBILITY. ITS A TOTAL AND COMPLETE SCAM. BUYER BEWARE ANYTIME YOU PURCHASE A COIN ON PROXIBID, CHANCES ARE YOURE GOING TO GET SCREWED.
I recently participated in the CT Firearms auction on proxy bid. The descriptions were accurate and the staff at CT Firearms were helpful. The bidding goes fast. Know what you want and your max bid. It's easy to get caught up in the action. Also, bid as soon as possible. I missed one lot due to not being fast enough, my fault, not theirs. All in all, great experience.
Lou
Answers questions quickly and accurately. Good at communication between buyers and sellers. Hope to use again.
August Tues 14th site crashes halfway during an auction and towards the end. The site has been unavailable in the evenings probably trying to fix the issues with their system Proxibid does some great marketing about how great their service is but a whole load of peolle can waste a whole load of time and lose awhole load of mone trusting these clowns. Peter
Tried to use it for an auction this past weekend. Had to give a cc # to sign up. Once they had the info basically couldn't use the site to bid or even watch the auction without it randomly signing you out or the web servers stop responding(tried multiple browsers, computers and internet connections). Now they won't let me remove my cc info or cancel my account despite me not being able to use the services. Highly recommend avoiding dealing with them.
Made an account 10 days before an auction ended for a specific item worth a bit, had put 3 sets of card details in for veri and all was set. Logged in 1 hour before online auction end all ready to go. Got to 5 mins before auction end and the status on the account had changed to 'decline - not able to place bid' I tried frantic phone call but couldn't do anything!
I had got an email, 4 MINUTES before the end of the auction I was on asking me to send up further ID details! After the account had been there for 2 weeks!
Needless to say, what a joke! If they needed that why not ask for it when the account is opened, so angry
Answer: You can end up winning the item anywhere between your initial bid and your high bid. Very often we see the pre-bids are outbid, especially if there is a live onsite crowd. Best advice is to put only the amount you feel good about paying and not a dollar more. When you can, participate live. Not only is it fun, but you can enter your bids as the increments go up. Always be sure your computer is working, close things you do not need running in the background. Also, keep in mind if your max bid is 500, someone onsite might win it for 500-dollars and you are outbid, even though the dollar amount is the same. This happens when you are the highest bidder at 475 and the last bidder happens to be someone in the crowd at 500-dollars. In those cases, it might be good for the person running the Proxibid application to know that you are a max bidder for 500 as well, so they can fight to get your bid in first, before an onsite ringer beats you to it. At that point the onsite bidder has to outbid you for 525, if that is what the increment still is. When you are live online it's really a lot of fun and probably makes much more sense, especially when there is audio, what is going on and why you might be paying your max. If you ever feel treated unfairly as an online bidder, contact Proxibid and also contact the auctioneer for whatever company you are using and ask how you ended up at your max. Hope this helps! Proxibid is supposed to be a fun, easy and enjoyable experience.
Answer: Proxibid refuses to answer my email.
Answer: Dear Frank O. Thank you for using SiteJabber to reach out to Proxibid. To ensure responses are expedited, we recommend visiting Proxibid's Contact Us page and connect via phone or email. Our platform joins buyers and sellers together to purchase highly valued items. Any specific details are passed through us by the sellers using our services. When you have questions about shipping, it's best to review the Terms of Sale section of the event. If your question or concern isn't outlined, please contact the seller directly. You can find a seller's contact information on their landing page within our site or on the event listing. To find a seller and any of their events, use can use the Browse By search option on our site. Just make sure to select Companies as your search choice. We hope this addresses your inquiry. As always, if you need additional assistance or have more questions about Proxibid, visit the Contact Us page on Proxibid's website. Our Client Service Professionals are happy to help. We look forward to seeing you on the Proxibid platform! Gabriel S. Senior Manager of Operations Proxibid, Inc.
Answer: Dear Susann G. Thank you for using SiteJabber to reach out to Proxibid. To ensure responses are expedited, we recommend visiting Proxibid's Contact Us page and connect via phone. To protect the security and integrity of your account, it is Proxibid's policy to speak to our customers directly when handling any major changes to their account. Once we have verified your account details, we can then review your account for closure. We hope this addresses your inquiry. Gabriel S. Senior Manager of Operations Proxibid, Inc.
Answer: Anita C., Thank you for using SiteJabber to reach out to Proxibid. To ensure responses are expedited, we recommend visiting Proxibid's Contact Us page and connect via phone or email. Proxibid has the industry's most robust online bidding platform which boasts a 99.99% uptime. Our technology team is constantly making improvements to the online bidding experience, and bidders can bid with confidence on Proxibid. We hope this addresses your inquiry. As always, if you need additional assistance or have more questions about Proxibid, visit the Contact Us page on Proxibid's website. Our Client Service Professionals are happy to help. We look forward to seeing you on the Proxibid platform! Gabriel S. Senior Manager of Operations Proxibid, Inc.
Answer: Michael S., Thank you for using SiteJabber to reach out to Proxibid. To ensure responses are expedited, we recommend visiting Proxibid's Contact Us page and connect via phone or email. Proxibid is an online platform serving as a conduit for commerce between Buyer and Seller. Listings and events on the Proxibid platform are managed by separate business entities ("Sellers"). When a Buyer registers for an event or bids on a listing, the Buyer enters into an agreement with the Seller via the Seller's Terms of Sale ("ToS"). Each Seller should outline their payment options and associated fee schedule for the specific event. Each event may have a unique ToS; therefore, we suggest reviewing the event's ToS or contact the Seller directly. We hope this information addresses your inquiry. As always, if you need additional assistance or have more questions about Proxibid, visit the Contact Us page on Proxibid's website to review our FAQs (Frequently Asked Questions) or contact us directly. Our Client Service Professionals are happy to help. Thank you for supporting our commitment to excellence we appreciate your business and look forward to seeing you on the Proxibid platform! Gabriel S. Proxibid Sr. Manager of Operations
Proxibid is the world’s most trusted platform for buying and selling highly-valued items. Proxibid's platform was built to serve highly fragmented, traditionally offline industries with recurring sales of valuable assets. Proxibid developed proprietary technology to serve high-value transactions online including flexible transaction technology, sophisticated risk management solutions, integrated payments options, and a robust Marketplace.
Proxibid's flexible transaction technology offers live auction, timed auction, and buy now/make offer sales formats to provide buyers and sellers the opportunity to buy and sell inventory across the world regardless of venue or category. MarketGuard™ is Proxibid's bank-quality fraud detection, risk mitigation, and dispute resolutions product sellers leverage to ensure buyers are who they say they are before participating online. Proxibid's integrated payment solutions (APN and ProxiPay), offer seller-initiated credit card, wire, and escro...